Results 1 to 1 of 1

TRAI Amendment on Customer Care Number of DTH Operators

  1. #1
    Junior Member
    Join Date
    Mar 2008

    Exclamation TRAI Amendment on Customer Care Number of DTH Operators

    Guys ,

    When i was going through the TRAI's DTH Amendments(attached) , I came to know about the below point .

    (3) Every direct to home operator shall ensure that no call charges are levied upon, or payable by its direct to home subscriber, for calls made to the “toll free number” or “consumer care number” or “help line number” or special number, as the case may be.

    I am a Dishtv customer for the past 5 + years , i remember that on the initial days they had a toll free number for customer care but nowadays that numbers are vanished..

    I just went to all DTH operators website viz Dishtv , TataSky , Videocon , Big TV , Sun Direct , Airtel Digital TV and found that except Reliance's Big TV none of the operator is having the Toll Free number.

    Before making a complaint i want to know from u guys that my observation is correct or wrong ?

    Attached Files Attached Files

Similar Threads

  1. Hathway Chennai customer care number??
    By mightyarien in forum Hathway
    Replies: 1
    Last Post: 28th July 2014, 06:33 PM
  2. Reliance mobile customer care number
    By param in forum Reliance Mobile
    Replies: 1
    Last Post: 5th November 2012, 11:48 AM
  3. Airtel Broadband Customer Care Number
    By Dinesh Ganesan in forum Airtel Broadband
    Replies: 13
    Last Post: 22nd October 2012, 02:41 PM
  4. tata photon plus customer care number
    By free in forum Tata indicom Photon
    Replies: 0
    Last Post: 9th September 2012, 07:51 PM
  5. BSNL Broadband Customer Care number
    By ganesh_i83 in forum BSNL broadband
    Replies: 3
    Last Post: 6th June 2012, 12:26 PM