This is an incident that happened to me.
I had purchased my O2 XDA IIi in UK in 2005. I purchased it for £259.99 with a one year plan with O2 (£19.99 per month).
Before returning back to India, I had used it for nearly a year (10 months) in UK and as per the contract plan I had fulfilled the one year minimum connectivity plan (paid the balance for the unused months). So legally the device belonged to me now and I was now free to choose any provider. Since I wanted to use it in India, I wanted to get it unlocked. O2 flatly refused. So I paid £20 to get it unlocked.
After another year of use, I lost both my stylii and I wanted to purchase one. I checked with the O2 online shop in India. Do you know what they said? They told me, "since your device was not sold in India, we do not service it". I told them, "I wanted to buy stylii. I am not asking you to service my device. And by the way, if my device develops a fault, are you telling me that I should find the nearest trash can?"
And they said, "Asking for spares is also a service. And the answer to Q2 is also, yes. For any service, I must get back to UK". I mean "WHAT THE F**K?".
Lesson number 1: Forget any guarantee/warantee. It ceased to exist in as soon as you cross the border.
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Yesterday, I was reading the "Living Digital" magazine. The editorial ran this story (I forgot the exact words). The gyst is like this:
There is a guy in New Delhi. He believes in original stuff. He purchased a Sony PSP. Never modded it, never loaded pirated games, never did anything wrong. One day, the PSP stopped working.
He went to the Sony shop and they asked for the warranty card. He told them that it was out of warranty and he is ready to pay for the repairs. They told him get the original receipt. He said that he does not have it. So they told him, get a duplicate. This guy was really angry now. He said, 'when I am ready to pay for service, why can't you service it? Can't you locate from the serial number whether the device is genuine or not?'. They said they can't and refused any further help.
So this guy went to Palika Bazaar. He got the job done in a few hundred rupees. He got it modded also. He purchased a few games for Rs. 50 each. Now he is proudly declaring, 'Sony made me a pirate'!
(As it so happens, the guy discovered later that the shop where he purchased the device closed down and he could not have procured the duplicate even if he wanted to).
Lesson 2: You are good as long as you have documents. Big companies have no right to complain about piracy.
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Your thoughts please .



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LOLG..you rock... :lol: but its correcto,,,...
