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How to file a case in consumer forum?

  1. #1
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    Default How to file a case in consumer forum?

    How to file a case in consumer forum?


    As consumers many of us would have to been unhappy about the services we hire or products we buy at one stage or the other. Our complaints against the deficiency of the products and services may not have been satisfactorily handled by the company leaving us frustrated. In such cases you can escalate your problems to consumer forum and make the company pay for ignoring your complaints.


    However not many of us know to file a case in consumer forum. Before filing your case, you should know where to file your case. This depends on the value of goods and compensation that is under question. You will have to approach district consumer forum if the value of the goods and compensation is under Rs.200000. If the value should exceed Rs. 200000 but less than Rs. 10,000,000 then you should approach the respective State Consume Redressal Forum. For products and services that exceed Rs. 10,000,000, your case should be filed in the National Dispute Commission.


    You can choose to file a petition in person or through registered post or through an authorized agent. You should file your case within 2 years from the date of deficiency. Before filing your case, you should have all the information ready. All the facts and supporting document should be presented to the respective forums. Without the necessary documents and evidence, you will not be able to proceed with your case. Make sure that you keep a copy of all the documents that you submit to the respective forum.


    You must also send a notice to the company or business against which you are filing the case.

    There is a nominal fee for filing the case depending on the value of the goods and claim. You must find the latest fee structure as it will be revised periodically. You must get a demand draft or Indian postal order for the respective value.



    It is important that you file your case under the right jurisdiction area. The area of jurisdiction is determined by the fact where the cause of the deficiency originated. This also depends on the location of the business or company against which you are filing the case.


    You can get the application form for filing your case in the appropriate forum. Many people hesitate to file their consumer right cases fearing that they will have to spend a lot of time and money. If you think that your consumer rights are infringed by a company or business, you must take them to task by filing your case in the right forum. However, you must first approach the service provider before you file your case. Only when they do not satisfactorily address your problems within a reasonable time, you should go to the consumer forums. You should not directly approach the consumer forum without bringing the issues to the notice of your service provider. There are many good service providers who provide good service and address their customers concerns.
    just4kix and Preeti_20 like this.

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    Good post. This should help a few people.
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    repo added....................
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    Here is a post with indepth details on How to file a case in consumer forum.
    just4kix likes this.

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    Thank you for liking my post.

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