Thread: D link GLB 502T

Few months back I wondered if it is better to rent a modem from MTNL or buy one. Now I feel it is better to rent one.
I bought a dLINK modem. It used to hang after 30 mins. of use. 3 weeks back the the PPPoE light went blank (no internet). It took MTNL one week to confim if the lanline is OK. It was another 10 days of followup that I could get the replacement here in Delhi.
As the warranty period is going to lapse soon, I wonder what other costs will come my way.

Ive got 2 spare adsl modems if you need one I can sell one to you at a very reasonable price and you dont need to go far I am in Newdelhi these days

Hi everyone.....who is facing a problem in GLB502T Router when connected to MTNL

I was facing a frequent disconnection in MTNL Triband with GLB502T ADSL router and following were the symptoms
1) ADSL light blinking
2) Gets connected
3) Again after 2 mins the connection is dropped and ADSL light starts blinking

I called my computer guy........he said asked me to remove any parallel connection if any......and connect the direct phon line to GLB502T ADSL router.............and WOW my problem of frequent disconnection is resolved.

Every Half An Hour I Will Keep Ice On The Modem
it Will Be Cool And Works 2 Hours Properly

If anyone wants to put ice on the modem then
it should be in a (deep) container (like a steel cup)

most of you could be jovial with humor mania !
my view was serious . if I were a moderator ,
I could have deleted unwarranted posts ...

Deleted !!

I was under the impression that the GLB-502T is a better version of my D-Link 502T. I was lucky as the time when I bought it I have 3 yrs. warranty while now l8ter came to know that every modem+router by them has now been defaulted to 1 yr. warranty except for the high-end ones.

Hi,

If you want to buy a Dlink GLB-502T Modem and want it to connect with an UPS for uninterupted power supply or internet than dont go for this. The adapter/modem goes off with a power cut even though its getting power from UPS.

i have also the that u have i also faceing so many problems links dissconection i fed up this and finally change my router i think u should also

one of my friend is using D-Link Router for wireless connectivity with Airtel Modem and facing hell lot of problems... i suggest netgear is a better option...

i feel linksys WRT54G routers are the best
rock solid and no issue seen till now

i have read lot of review and found that linksys routers are really good

i have a WRT54GL which will allow you to even install 3rd party firmware with lot of cool features

yes dear u r right the modem or router u have is best

Originally Posted by Unregistered

Hi everyone.....who is facing a problem in GLB502T Router when connected to MTNL

I was facing a frequent disconnection in MTNL Triband with GLB502T ADSL router and following were the symptoms
1) ADSL light blinking
2) Gets connected
3) Again after 2 mins the connection is dropped and ADSL light starts blinking

I called my computer guy........he said asked me to remove any parallel connection if any......and connect the direct phon line to GLB502T ADSL router.............and WOW my problem of frequent disconnection is resolved.

I am facing similar problem of frequent disconnection!

I don't understand the concept of parallel connection!

Originally Posted by nitishparkar

I am facing similar problem of frequent disconnection!

I don't understand the concept of parallel connection!

I had the same problem. Its got to do with how many phones are connected in parallel in your house.
What you need to confirm is that the line coming from the mtnl box outside your house is being connected directly to the modem. Until this is done your mtnl connection won't work.
My internet used to connect only when i used to dial any number from my phone....strange right but try it out. dial a number (any number will do) and keep your phone off the hook your net connection will run like hell. As soon as u keep u'r phone in the cradle..Bang it will stop.
What i would suggest is grab a linesman from your exchange (I did this and got a direct connection into the modem) and ask him to check the connection.
In my case the linesman gave up on checking if the direct connection was coming to my modem. Instead he disconnected the original wire from the box outside my house and provided a new line directly into my house which i connected to my modem.
I did have to get the rest of the phones rewired but that was a simple job. (please note the linesman won't do the parallel connections for u that has to be done by u urself). There is a nice tutorial about basic broadband connected posted by Just4kix please refer the picture right at the end of it for how the connections should be made. It helped me a lot.

http://www.indiabroadband.net/broadb...and-guide.html (Basic Broadband Guide)

the problem is not in mtnl it is in D link GLB 502T modam because i hav this this modam

nitish to solve ur problem u have to change ur modam, buy from mtnl

my glb 502t router is rocking.....:001_tt2::rockon:.......goto service center and change the farmware within warranty period . whats ur farm ware version ?



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Wrong Section for this thread I guess.

Hello Everyone ........

The glb 502t Broadband Modem ....Rocks .......It Gives Lot Of Speed Without Breaking Line & Problem Defineatly It Is Very Good Then Any Other Bsnl Provided Modem ..........Outstanding Performance

Rock on ..........

Main problem DLINK GLB502T-
1.It always keep disconnecting when there is some voltage fluctuation.
2.It is not solved by connecting adapter to UPS.

Now I want to share my experience with dlink support.Various emails are given below-

Dear Amlan Sarma,

Your Case ID is DLK121102.

Date of Reply: 7/2/2009
Products: GLB-502T
Operating System:

Dear Amlan,

Kindly revert back to us with RMA details like call log number or name of the person who handled your case there.

You can contact RMA and verify the same thing with them also.

Thank you for contacting the D-Link Tech Support Team!

Sincerely,
XXXX

D-Link India Technical Support
============Begin of Original Message============
Product Support Details
Model Number GLB-502T
Date of Purchase 10/10/2010
Place of Purchase Guwahati
First Name Amlan
Last Name Sarma
Phone No. Residence 2464944
Phone No. Office 2464944
Mobile No. 9864042612
Problem Category Power Supply
Operating System Windows XP Pro
Issue Description My problem is I have power supply to the modem
from ups. Whenever there is a minor fluctuation in voltage my connection
gets disconnected. I have also tried direct power supply without ups.
The problem remains. Please give me solution. Yesterday I took modem to
the Service center at Guwahati. They replaced(as it was told to me) the
inside circuit of the modem as it was within warranty period and said
they cannot do anything about disconnection during voltage fluctuation.
I have tolerated this modem for last 9 months and It seems there is no
solution to this problem of disconnection during slight voltage
fluctuation. In past I used modem provided by BSNL on rent. I did not
face this problem of disconnection during voltage fluctuation with that
modem. I purchased this modem with hope that it will provide good
service without paying the rent to BSNL. But I am sorry to say that I am
frustrated with this modem after purchasing it for Rs.1600/-.Can you
suggest any solution for this. Otherwise please help me out to replace
this modem with your any other modem which doesnot give this voltage
fluctuation problem. Otherwise I have to keep this modem in my Wardrobe
without using it. Please help.
============End of Original Message============

Dear Amlan Sarma,

Your Case ID is DLK121102.

Date of Reply: 7/3/2009
Products: GLB-502T
Operating System:

Dear Amlan,

We have co-ordinated with Guwahati RMA. They have suggested you to contact them for the same so that they can assist you.

Thank you for contacting the D-Link Tech Support Team!

Sincerely,
XXXXXX

D-Link India Technical Support
[/B]

Dear Amlan Sarma,

Your Case ID is DLK121102.
Date of Reply: 7/4/2009
Products: GLB-502T
Operating System:

Dear Mr.Amlan,

From the email, it seems that you got the power adapter replaced from the Guwahati RMA but still faces an issue if there is a power fluctuation.

Did you verified the functionality of the GLB-502T using the UPS at the Guwahati service centre itself?

Kindly revert back to us with the above details so that we can assist you further.

Thank you for networking with D-Link.

Thank you for contacting the D-Link Tech Support Team!

Sincerely,
XXXX

D-Link India Technical Support

Dear Amlan Sarma,

Your Case ID is DLK121102.
Date of Reply: 7/4/2009
Products: GLB-502T
Operating System:

Dear Amlan,

Kindly reply back mentioning the brand and the complete model number of the UPS you are using.

Is is an online UPS or an offline UPS?

Thank you for contacting the D-Link Tech Support Team!

Sincerely,
XXXXX
D-Link India Technical Support[/B]
Dear Amlan Sarma,

Your Case ID is DLK121102.
Date of Reply: 7/4/2009
Products: GLB-502T
Operating System:

Dear Amlan,

We shall verify the issue and revert with an update at the earliest.
Thank you for contacting the D-Link Tech Support Team!

Sincerely,
xxxx

D-Link India Technical Support

So from all these emails I can only learn that they don't have any solution and will blame it on your Home electricity line or UPS etc. I took my router to service center for 3 times,they only replace the circuit and the problem remained same.I also suggested them to do something with the adapter. I also asked them to replace the router with a new router for which I will pay the additional money. But nothing happened. Disgusting.By the way my router was in the warranty period.I am an advocate by profession.But I did not feel to lodge a complaint consumer forum for Rs.1,600/-.SO OTHERS REALLY BEWARE.

The user manual not available in Dlink site.
Please register free here and download the PDF manual.
User_Mannual_GLB-502T_version 1.0.pdf

The user manual for this model no longer available at Dlink web site.
While checking old threads tried Rapidshare/Dlink web sites but file not available.
Anyway it is still available here.
Register free and download manual PDF.
http://www.megafileupload.com/en/fil...n-1-0-pdf.html