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does any1 hve face this kind of problem with hathway??

This is a discussion on does any1 hve face this kind of problem with hathway?? within the Hathway forums, part of the Cable Internet Services category; I will not defend Hathway. I know that there are hathway users who have woes. but let me remind u ...


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  #21  
Old 18-01-2007
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I will not defend Hathway. I know that there are hathway users who have woes. but let me remind u that None of the ISPs are good that way. DSL is a much more reliable technology. Airtel has atleast 3-4 times not replied my calls to them asking for connection. And inspite of that BSNL has 3 day outages and such. Not that BSNL is worse or anything, but all ISPs generally lack service here. Again, Hathway maybe the worst, but i get consistent 256kbps no matter what all day long and hence i have stayed with them for 2 years, and I guess the opinion of a user from 2 years matters more than someone whos used it lesser.
So it really doesnt matter who says what. As Admin pointed out, only ppl with woes turn up to say how bad their ISP is. Nobody appreciates when something goes well.
i will not also ask ppl to Buy hathway, coz i'm not a salesman and am also aware its not great in all areas. But i would also llike to add, that here in B'lore, the Hathway head office is in HRBR layout. This is to the north east extreme of bangalore, 20 kms from the heart of the city. I stay in Vijaynagar which is the west extreme of the city, which is 10kms from heart. Inspite of it being cable technology, (which means there is a continous wire connection right from their POS to my house with hundreds of Amps and Hubs in between) I face few outages and near 256 speeds at all times. This is an appreciable thing.
theres a serious dearth of rational thinkers

And yes, it may also be pointed out, that ,ost ppl who have been criticising Hathway have only a few posts. though u may feel even i have very few posts, i just thought i must highlight that.

Last edited by pawanrh; 18-01-2007 at 09:16 PM.
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  #22  
Old 18-01-2007
loftysub
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But I will defend, I have suffered so I will. Had you suffered, you would too.
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  #23  
Old 29-03-2007
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Default Hathway P2P Scam

I am having a hathway 512 half yearly blast plan since Jan. I have NEVER received a speed of more than 320 kbps...and dat too is a rare occurence...i have screwed their call centre guys, their executives., their engineers and even their managers like nobody's business..still apparently thats wot those guys get paid for...i have discovered wot a huge scam these asses are tryin to pull off..the speed dat they claim is apparently for http doenloads..which means u probably get a decent speed when u dnld from a webiste..like say download.com However, when using p2p they have blocked all incoming ports...currently i am using 1723 as that one is open..but still i am nt gettin speeds more than 20 kBps or 160 kbps...we shudnt let these guys off so easily...is thr ne1 from pune on this forum who is facing the same issue..plz send me a private message or email me...lets try n do wotever we can..i think these guys wont stop this scam unitl they hear some legal lingo...wot say??
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  #24  
Old 30-03-2007
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ha ha ha.. Its not legal lingo they need.. It technical lingo that YOU need. Do you even know how P2P works? You cannot crib that your provider doesnt give you good P2P speeds. Its PEER-TO-PEER. You downlaod it from someone else. So if there are no sources, you will never get good speeds. You need to upload to download when using P2P, theres a huge overhead to synchrobnise your download, there garbage data which gets corrupted while tranferring, And there are a hundred more things, which you probably will never know. I think you should go to Network Downloads : NetStat Live /// AnalogX and get a software called Netstat live. Check how much is your network transfers show when you are download from a number of sources on HTTP. If you get anything over 80 percent of 512kbps (kilo bits per send), you should not be complaining. if you still find it as a genuine problem go to their office and talk to them, that generally works. And the more you scream at them, they will only mark you as a grunty customer and stop returning your calls. yes, they are trained for it.

Also do any of you ever read between the lines? These are all shared lines. It says UPTO 512kbps. That way, thje whole thing itself is a scam. A 512kbps self owned leased line costs over 3 lakhs a year. If you have the money buy it else get back to the real world. And yeah all ISPs do this.
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  #25  
Old 30-03-2007
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thanks for the reply 'pawanrh'!! I probably dnt have a lotta networkin knowledge...but as a reply to ur post..here's wot happened.

I did scream at the manager again...and i DID threaten him abt 'legal action' dat i was plannin...guess wot?? he promised to 'check at his end' and sent an engineer at my place and bingo..yesterday nite i was gettin speeds in excess of 43 kBps..so dude..i guess u shud think abt doin sumthin more than jus sending URL's and laughin at ppl!!
By the by...u think i dnt know that u need good sources for a healthy p2p speed??? how abt this?? 17 seeds, 30 leechers?? that healthy for u??? same torrent gives a cool 29 kBps on a BSNL 256 line!!! and i get a measly 4 kBps...even on multiple dnlds, i get nothin more than 20 kBps usually!!!

Secondly...my neighbor who has jus got a BSNL conn (and hasnt uploaded much btw)..wid a 256 kbps line mind you...gets a healthy speed of 29-32 kBps all the time..so i guess u need to get ur basics rt abt nt gettin proper speeds... i do know dat how much u seed n upload does affect ur dnld speeds bigtime...but my only prob is..if other ISPs can deliver sumthin which is at least reasonably close to wot they promise..then hathway guys hv no excuse..

Moreover...u just lost the plot when u asked me to check how much my networks transfers when i dnld from multiple sources on HTTP....I NEVER COMPLAINED ABT MY HTTP SPEEDS...for a networking superhero..not so much with the reading haan??

and lastly ...it is because of ppl like u who accept wotever rubbish these guys offer dat these ppl are so arrogant...u are kiddin urself whn u talk abt livin in the 'real world'...jus go thr and get ur moneys worth!!! Thats the real world...

PS: Not trying to get back at u or nethin like dat..u cud very well b a networkin guru...jus laying down my case...
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  #26  
Old 02-04-2007
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Guess what?? Its nice to shut to shut up when you do not know stuff and instead listen to someone else who knows. I'm no networking Guru, theres stuff i know which I was only telling you. Your connection speeds do not depend on the protocol you use (HTTP, FTP, P2P, etc, etc.). If you get good download speeds on HTTP, beyond that I as an ISP would not bother. It may be the software you are using or whatever, that would not be my problem if you complain, that you are not getting good speed on particular protocol. Then test your connection speeds when they give you the connection.

By the way i was talking about reality. You never go thru and fine print and then you complain. No ISPs gaurantee you any service levels. Even the consumer forum wont help unless its a case where your money is stuck with no connection. Its wise to switch your ISP, if there is any other ISP which offers better services.
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  #27  
Old 02-04-2007
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Guess what?? Its nice to shut to shut up when you do not know stuff and instead listen to someone else who knows. I'm no networking Guru, theres stuff i know which I was only telling you. Your connection speeds do not depend on the protocol you use (HTTP, FTP, P2P, etc, etc.). If you get good download speeds on HTTP, beyond that I as an ISP would not bother. It may be the software you are using or whatever, that would not be my problem if you complain, that you are not getting good speed on particular protocol. Then test your connection speeds when they give you the connection.
When i asked you to verify if you get good speeds on multiple downloads, this was the purpose. Unfortunately, you think I am considering you an absolute newbie asking you to do that. But the reality came out there, you are getting good "Connection speeds" which is what an ISP provides.. your ISP was never providing you that download.

By the way i was talking about reality. You never go thru the fine print and then you complain. No ISPs gaurantee you any service levels (on usual broadband lines). Even the consumer forum wont help unless its a case where your money is stuck with no connection. And this is what is the real world. Its wise to switch your ISP, if there is any other ISP which offers better services. Not a single ISP is good everywhere.

P.S.: Again, if you believe i was kidding, I pity you, I was talking about reality. Please research a bit before you talk.. I am getting my moneys worth, using 256k for a 30Gb download a month at 999.
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  #28  
Old 02-04-2007
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dude...of course ur speeds matter on which protocol u use....since every protocol has a different port...it is very easy for an ISP to throttle ur speeds for certain protocols by simply blocking the ports they use....picture this...wot if ur ISP just blocks all incoming ports except the one required for browsing (port 80 if I am nt wrong)??? in dat case do u think u'll still get good p2p speeds??? Of course not...cuz there wnt b any listening port available...

In any case...as of now, i am havin no probs...i did wot i had to do, i had my prob resolved...as for u..since u know so much already...i really dnt c wot u r doin on this forum?? I dnt c how u can possibly hv a prob wid ur speeds??

I am jus posting my experience cuz it worked for me...i am nt challenging ur knowledge (altho i am pretty sure its wrong) since i am probably nt up to date wid my concepts...however...in case sum day u face a prob similar to mine...feel free to refer to this thread and try my advise..at least its worked for me!!! Go Figure!
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  #29  
Old 06-04-2007
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hi tejas....
i'm also one victim fr 'hath'way....ofcourse my speed was 64kbps...but i get only 5-8kbps...if whenever i wanna download a 2mb file it takes 1-2hrs time to finsh....i calling them frm past 4weeks till now they didn't respond to me...so i thought tht, i need to disconnect the services from hathway...fr this also they dint cme ..i made complaint last week....so my sincere advice is better u go fr another service provider....we can save our time....instead of hathway...
cheers
anthra
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  #30  
Old 01-04-2008
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Quote:
Originally Posted by ravya View Post
thanks for the reply 'pawanrh'!! I probably dnt have a lotta networkin knowledge...but as a reply to ur post..here's wot happened.

I did scream at the manager again...and i DID threaten him abt 'legal action' dat i was plannin...guess wot?? he promised to 'check at his end' and sent an engineer at my place and bingo..yesterday nite i was gettin speeds in excess of 43 kBps..so dude..i guess u shud think abt doin sumthin more than jus sending URL's and laughin at ppl!!
By the by...u think i dnt know that u need good sources for a healthy p2p speed??? how abt this?? 17 seeds, 30 leechers?? that healthy for u??? same torrent gives a cool 29 kBps on a BSNL 256 line!!! and i get a measly 4 kBps...even on multiple dnlds, i get nothin more than 20 kBps usually!!!

Secondly...my neighbor who has jus got a BSNL conn (and hasnt uploaded much btw)..wid a 256 kbps line mind you...gets a healthy speed of 29-32 kBps all the time..so i guess u need to get ur basics rt abt nt gettin proper speeds... i do know dat how much u seed n upload does affect ur dnld speeds bigtime...but my only prob is..if other ISPs can deliver sumthin which is at least reasonably close to wot they promise..then hathway guys hv no excuse..

Moreover...u just lost the plot when u asked me to check how much my networks transfers when i dnld from multiple sources on HTTP....I NEVER COMPLAINED ABT MY HTTP SPEEDS...for a networking superhero..not so much with the reading haan??

and lastly ...it is because of ppl like u who accept wotever rubbish these guys offer dat these ppl are so arrogant...u are kiddin urself whn u talk abt livin in the 'real world'...jus go thr and get ur moneys worth!!! Thats the real world...

PS: Not trying to get back at u or nethin like dat..u cud very well b a networkin guru...jus laying down my case...
well dude when ppl have 256 kbps BB connection that means their browsing speed will be at 256 kbps and their download/upload speed= 256/8=32kbps so dl/ul speed does not exceed from 28kbps generally and if u are getting 42kbps then its ur luck he got scared and has increased ur browsing speed i am using MTNLs 749 NU and when i download torrents, some of them gives speed of 2-8 kbps and some gives the speed of 215 kbps, so u are not sure which torrent uploader is giving max speed to upload his file so that ppl like u and me can have max speed. :P

and when i directly download files from rapidshare or from some direct download sites my DL speed is always near 190 or above this.

Hatway ppl are noob u should go for airtel or bsnl w/e suits u
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