Thread: Hathway fraud cheap and pathetic provider

This is regarding the HATHWAY FRAUD AND CHEAT.......
MY A/C NO 675325.

I have taken POSTPAID CONNECTION FROM HATHWAY BY PAYING ADVANCE RENTAL OF 1650RS FOR 3 MONTHS .I WAS PROMISED A SPEED 512KBPS AND UNLIMITED DOWNLOAD ANYTIME,WITHOUT ANY RESTRICTIONS!!!WELL HATHWAY ARE PERFECT CHEATERS...AFTER 10 DAYS MY SPEED WAS REDUCED AND I GOT A DOUBT AND CALLED CUSTOMER CARE TO ASK....WELL THEY TOLD MY SPEED IS 256KBPS AND NOT 512KBPS....WELL I WAS NOT ONLY SHOCKED BUT SURPRISED HOW CAN THAT HAPPEN WHEN I HAVE PAID FOR 512KBPS....I GOT 2 KNOW THAT I WAS CHEATED BY HATHWAY...MY SPEED WAS 256KBPPS....WHEN I ASKED WHY THEY HAD TOLD 512KBPS ...THEY TOLD THAT I CROSSED USAGE LIMIT....BUT WHY WAS IT NOT MENTIONED AT THE TIME OF TAKING THE CONNECTION........????HATHWAY FRAUD COMPANY...

THAT WAS NOT ALL.....EVEN THOUGH I HAVE PAID 3 MONTHS RENTAL IN ADVANCE, I HAVE BEEN SENT A MAIL FOR RS 550 ...I WAS TOTALLY DISGUSTED AND ANGUISHED....WELL CANT TOLERATE ANY MORE HARASSMENT BY HATHWAY.....WHEN I IGNORED THE AMOUNT, MY CONNECTION WAS DISCONNECTED FOR 7 DAYS.....WELL WHEN I PAID ADV RENTAL Y SHOULD I AGAIN PAY RENTAL????
NOW THE BIGGEST OF ALL.....MY CONNECTION IS DISCONNECTED CURRENTLY...WHEN I CALLED UP CUSTOMER CARE, I AM TOLD THAT MINE IS A PRE-PAID CONNECTION AND THEY DONT EVEN HAVE THEIR CUSTOMER CARE WORKING AFTER 5 CLOCK??? I AM TOLD THAT MY VALIDITY IS OVER.....WELL HOW CAN THIS HAPPEN WHEN MINE IS A POST PAID CONNECTION...HATHWAY HAVE REACHED A GREATER MILESTONE IN FRAUD...BEST FRAUD AND CHEATER BROADBAND PROVIDER OF THE MILLENIUM.....
FOR EVEN A SMALL ISSUE THEY TAKE 2-3 DAYS OF TIME.....

WHO HAS GIVEN SUCH A PATHETIC SERVICE PROVIDER LICENSE TO OPERATE WHO DONT HAVE INFRASTRUCTURE TO SUPPORT NOR CUSTOMER BASE....

HATHWAY SHOULD LEARN A LESSON THAT THEY CANT CHEAT AND GET AWAY...MY HONEST REQUEST TO U IS ATLEAST WE NEED TO STOP HATHWAY FROM CHEATING OTHERS....

THANKS
NITIN

recently they have imposed fup on their u/l plans god knows why

this happend to me also...

god dont take hathway i stuck to this isp till jan of 2011
then i will change my isp

btw why did this usage limit was imposed...?

& sugest me a good isp fellas......

I was used Crapway till 2005 and then I shifted to Airtel and I am very happy with Airtel. Beware of Crapway!

never evr take had-away........pathetic service for mee too....and ridd-off there connection previous month.....njoying bsnl 3g

i had same experience! BSNL is best.. I've been using it now for nearly 3 years....

hi,

I have taken postpaid plans with hatyway and paid 3600 rs for 6 month plan. plan is 512kbps from 9PM to 9AM. But from day one internet is working very slow. I have registered so may complaint with customer care, but they either dont pickup call and if they pickup, they never take any steps. some of the complaints are listed below with date.

please let me know what steps i can take to sue them.

hathway complaint no

07th january 2011 - 20110105045
10th january 2011 - 20110110065
23th january 2011 - 20110123032