Thread: PLEASE Dont Take Hathway Internet Connection

Hi All

I advise everyone not to take Hathway internet connection because the Connectivity, bandwidth, are very very slow and in most of the times there will not be any connection at all. calling to a customer care number is a waste of time because they dont attand the complaint. So PLease dont the hathway connection

I can understand your agony against hathway but i will not argue even i am a hathway customer.The thing is that any ISP,its service varies from city to city.Not only city to city but from one area to another area in the same city.Now hathway here is in my prime location and i get good service and on complaining they give me the due date to be fixed and it sometimes happens bcz of some hub problem or wire cut down,etc.

Hathway runs good in my area,but in another area one of my acquaintance has a problem regarding hathway.so i hope u undst this fact.

yes it is a pathetic customer care......better go for other connections....

Originally Posted by dhananjayvennu

Hi All

I advise everyone not to take Hathway internet connection because the Connectivity, bandwidth, are very very slow and in most of the times there will not be any connection at all. calling to a customer care number is a waste of time because they dont attand the complaint. So PLease dont the hathway connection

you are right !. . . .

And the most imp. thing is there Customer care calling is not free...
Means if you call them your call charges start immediately and after 5-7 min they attends your call...

I agree with aprilsagar its service varies with area in my locality after calling the cc the hathway guys are at my place in 15 min and the problem is rectified within 30 min

It is true that Hathway customer care do not attend complaints properly. I exprience that they give connectivity between 3 pm to 11 pm. and all other times it remains unconnected.very bad service.

yes dnt take it....it really sucks....no speed at all

Yes it is right , don't take the hathway internet connection.
So, bad service provider at all. 20 out of 30 days are internet connection is not responding properly. Bad customer service also.

Hathway is highly overpriced and their service is pretty bad. I've been having problems with them for more than a month now and for some reason even the technicians and engineers aren't able to figure out where exactly the problem is.

The Customer Care service is pretty useless and their office here in Chembur is a shithole.

Yup!!!!! man Hathway's conection is too slow.I m not happy with it!!!!!!!!i advise to all PLEAS DO NOT TAKE ANY PLAN OF HATHWAY'S INTERNET!!!!!!!

Hathway S***s.........! The Worst Broadband Service I have never come across. The Internet connection is gud but the customer care service is the worst...

i also agree with u dont take this connection

Hathway is the worst service provider for Internet Broadband, Customer Care (??) department is worse than anything. You wont get anything but wastage of money.

pathetic service for mee too......all the technical person and CC are bunch of idiots appointed by hathway