Thread: Hathway broadband review

I recieved an e-mail this morning from a visitor who sent it using the contact us forum.. here it is :

I am one of ur new cusromers from Hyderabad, we paid the HATHWAY BROADBAND A CHEQUE NO. 229346 AS ON DATE 25/06/07 DRAWN ON BANK ICICI OF AMONT RS. 1686 TO THE COMPANY'S EXECUTIVE MR. RAVI.
WE WERE PROMISED TH CONNECTIONS WITHIN 3 TO 4 DAYS, BUT THE COMPANY PEOPLE ARE DENYING THE CONNECTIONS TILL DATE, NOW THEY ARE TELLING THAT TO UR LOCATION THE CONNECTION IS NOT POSSIBLE.

NOW WE ARE VERY SORRY TO TELL THAT THE COMPANY PEOPLE ARE NOT RESPONDING TO US AND NOT PAYING US OUR MONEY BACK NOR THEY ARE GIVING US THE CONNECTIONS INSPITE OF REPEATED CALLS TO THE COMPANY
THE MATTER HAS BECOME 4 MONTHS OLD BUT THE COMPANY IS NOT RESPONDING, WE FEEL VERY SORRY TO TELL THAT THE HATHWAY PEOPLE ARE THE WHITE COLLAR THIEFS RUNNING THE COMPANY, AND I WOULD TELL ALL THE PEOPLE TO NEVER TAKE THE CONNECTIONS WITH HATHWAY PEOPLE.

The visitor might just be unlucky coz in my case. I gave the Payment through Cheque, after 2days I hardly cud stay without Internet so I called up them saying that please SIR come early coz I have A project in my studies and I need internet so the guy came in the next 15 min and Net was started the next day afternoon.........that was a great moment.

I thought hathway was a pretty reliable service..I've seen my pals use it @ Mumbai and they have always been the object of envy of us BSNL users..I hope it is a one-off and teh victim gets his money back quickly..

Hathway has the worst service. Poor customer care .. very pathetic support.. hathway is the worst internet service provider. at least in Mumbai