
Originally Posted by
padmakumar
I am a hathway customer for the last two years in chennai.The staff or managers in chennai doesnt know what is CUSTOMER.They treat customers as fools.without informing the customer the disconnect the cable saying that ur limit is over.Once u call them it takes minimum 10 to 15 minutes for somebody to attend the call.I have made the payment yesterday evening and they confirmed me that my account will be activated within 1 hour.nothing happened.i called ur 10 times,no response.Today morning also i called up.they confirmed that it will be activated before 10 am.Nothing happened till 12 noon.I asked the person who collected the money to reimbuse me and i dont want hathway connection.NO RESPONSE.This is not the first time.This happend almost more than 5 times.What hathway people think of themselves.Customers r fools.If u continue like this ,thats all . the end of hathway is very near