After using zeenext connection on cable, what was supposed to be broadband, once we started to use hathway, we really enjoyed surfing the net at reasonable faster speed. the customer service is excellent and support is fast. the only problem was in their billing system which sometimes goes erratic in downloads, so be careful on ur downloads and keep track. The costing is also good...depending on ur pocket you can choose the speed. The connection is always on , and very rare does it break down , its up within 5-10 mins maximum unless a major breakdown, ideally recommended to people who surf for more then 2-3 hrs a day