Thread: Hathway Internet is Fast! My experience!

hey you should be an Hathway employee.. I bet.. they even ask for 100 rupees for collecting my payment man.. can you belive this? and not just that.. their speed is bad.. I moved to airtel in a couple of months..

Originally Posted by loftysub

Hi

I hope you are not an employee of Hathway.

This is the first post which I am getting in favour of Hathway. These people will make you cry one day, I think the day is yet to come.

Believe me, I am getting only 100 - 120 kbps of speed whereas I have taken a connection of 512 kbps and that too pre-paid one. Bangalore Hathway is horrible and the service is hopeless and very disappointing. I don't know if they are going to return my money if I am surrendering the connection.

But one thing I will surely do, I will surely fight for the same. I am even ready to pay triple the amount of money that Hathway has taken from me to fight for my rights. I will surely file a case in the consumer case and will fight for the justice. I won't leave these people. I don't have any contact anywhere but will surely find a good lawyer , no matter how much he charges for the case but this company will see its end.

hi.

i got connection in 3 days in kalyan nagar .... speeds seems good ..

24+ Kbps speed with download manager etc ....

so far its going good .. letz see
Kaushik

Earlier I was using Reliance broadband, and mine experience with this was very bad. I then close the connection, but after nobody came to cut the wire, I then cut all their cables. Then I switched to Hathway, their speed and service is wonderful. I have 512 kbps connection and i get this much downloading speed. I have only problem with them is, surfing speed and uploading speed is quite slow.

My experience with Hathway internet is very very bad. Actually there are not many words to express. Everyday at least 4-5 hours are wasted. Their call centre people just do not know any thing. They have this stock answer "it will be set right in 2 hours sir!". Two Hours! My god! this is one bunch who do not know the value of time at all!!!!!. Response to any issue is an indifferent answer. I curse myself for subscribing to this service provider.

Originally Posted by Digger

My experience with Hathway internet is very very bad. Actually there are not many words to express. Everyday at least 4-5 hours are wasted. Their call centre people just do not know any thing. They have this stock answer "it will be set right in 2 hours sir!". Two Hours! My god! this is one bunch who do not know the value of time at all!!!!!. Response to any issue is an indifferent answer. I curse myself for subscribing to this service provider.

Man.. I had hathway in the beginning....and I was quite used to their frequent disconnection (abt 4-5 hours wasted in a day as rightly pointed by Digger) and slow speeds. U dunno... U are about to download or are in a process of downloading and all of a sudden... "Page not found" and the cust care guys.. they laugh at U behind the call... as if anticipating that its true that again its a frequent disconnection call....Their engineer comes to ur house... the first thing he will try and observe is ... if there is any latest movie DVD or CD at ur place.... rather than checking the line.. Most of them do not even know how to configure UR modem... and have to use your own phone line to first call their friends and girlfriends and inform them abt their schedules for that day... and then when asked for, they call their engineers who help them and then srew up the whole situation and then tell U that they will come back tomorrow...for which U just need to make another call to their (ugghhhhhh...) callcentre and take an appointment...and the again persue them for next 1 wekk or so before they can come back and then ask U if the problem has been solved, or No ?:7: Isn't hat brilliant ? I now have Airtel and I feel I am in a paradise.....so if someone wants to get the whole (Oops...I mean Hole) out of nothing then go for Hathway and if U intend to get everything out of nothing... go for Airtel or any other bband but Hathway else even U will end up in a hole which smells awful. And this is genuine report...I am not influenced by any other service provider, nor forced nor drunk

Originally Posted by harishkk

hey you should be an Hathway employee.. I bet.. they even ask for 100 rupees for collecting my payment man.. can you belive this? read this and not just that.. their speed is bad.. I moved to airtel in a couple of months..

Well I would like to add to what harishkk says
Rs. 100 does not matter much for me as my internet connection is more important to me than losin Rs.100 but I thought I would just give it a try....and try and negotiate....For which first I offered him a glass of cold water and then a cup of tea (very readily he agreed without wasting an instance) then he was willing a negotiation and I managed to come upto Rs. 50 max provided I do not inform their supervisor as the person told me... {"Bhaisaheb, kum se kum apne cigarrette ka kharcha to nikal jayegaa (U do not get an legitimate receipt for the same nor any), lekin mere boss ko pata nahi chalna chahiye nahi to agli time pura paisa dena padegaa" !!!}
Translation in English : "Brother, with Rs. 50 at least I will be able to take care of my cigarette expenses but person I report to should not else next time it will be full charges for U" !!!

my experience was quite good with hathway . i got my connection with in 1 day,and i did not pay any rent for modem like 1500/- . i just payed 475/-RS for that 128kbps plan and connection was very quickly activated here in Hyderabad

Yes after using Hathway 2 year with 256kbps unlimited plan i am happy with that !

But now my expectation for speed has increase too much and can't wait to get a faster broadband !


I am now switching to TATA Photon ! :rockon:

No I agree with ace_ventura2 My Experience with Hathway is also very bad similar to which he described their call centre is crap. Now I am with MTNL which is much better.

its alright for me i hv been on 256k ultd. for 2yrs.789rs(inclusive of tax).i get a peak speed of 26KBps and an average of 22 in torrents.im planning to switch.

hathway is bullshit isp, good for nothing.

I want to take a new connection can anybody help me to get best plan?

Hathway is best avoided.

for starting few months i was happy with hathway but now they are back to their business 4-5 Hrs a day are wasted n it take a long time for them to get the fault n rectified. now hope one month it will work trouble free n next month again it will give trouble.....

i am just in a process of phasing out hathway

I am using hathway from 2 years it is giving good service.

Originally Posted by Mumbaikar

I have found that as soon as they realize you are actually making a lot of use of the connection (they keep track of downloads anyway, even if you are on the unlimited plans), they start to interrupt your service and/or throttle your connection speed. This could be a coincidence (yeah, right) - except I find it happening all the time. This is in Mumbai. I will also say that just about ALL "broadband" providers in Mumbai just STINK. And between them, it's just relative how much worse one smell is versus the other. And oh, they are OVERPRICED as well. Anyone who thinks we have it good with "broadband" service in India must have never been out of the country.

I agree. I have seen similar issues facing my mother-in-law, a Hathway customer. I also agree about the broadband situation in India, specifically Mumbai. I am personally trying to do something about this with my own ISP - we plan to blow Hathway, Reliance, Tata, Airtel and MTNL out of the water with our speeds and data allowances.

Originally Posted by nooty2007

Yes after using Hathway 2 year with 256kbps unlimited plan i am happy with that !

But now my expectation for speed has increase too much and can't wait to get a faster broadband !


I am now switching to TATA Photon ! :rockon:

Beware the usage limits of Photon+ : "Unlimited" doesn't mean unlimited. Ensure you read the fine-print.

hi guys,


from my exp, BSNL comes out to be the best provider. The only problem with them is they may delay the connection installation, but once connected its really wonderful

hathway is waste i am from hyderabad

The Hathway is not good it is bad......
It doesn't give the good internet experience............
& their are other good options available ok
So try them 1st
Hathway is the last option............
Only one benefit low monthly rental it provides internet in just
7.50 rs/day
so other internet provider do that
but speed only 15kbs to 25 kbs
so..........
It is like U can say I have a Internet at my home.........
But u can't use it..............
it's realistic......
any way
their r many way to hack so..............
U can use 1.5Mbps speed
Haaaaa.........heeeeeeeeee

even my experience with hathway has been good its the best in my area even better than mtnl

What the F!!!!

This idiot Hathway guy came to my house I called him

They are OFFERING 1 Mbps UNLIMITED for Rs.1700 ONLY!

Yes you heard that. MTNL offers for Rs.999 they will offer for Rs.1700!

And Upload Speed? I DONT KNOW SIR. but it should be 256.

Oh I gave his sales guy a SNEAKY LOOK & put him on his bike & told him P!ss Off!


Whose gonna use this KACHRA?? for 1700? and I called 5Net guys...5net, net9online & hathway all these ***** (// Expletive deleted - just4kix) lol....

They are one & the same! I wanted 5Net of Rs.1200 for 2 Mbps.

My friend gets it in worli?

How do I get it?

No Sir you cannot its area dependent.

Ok bye Sales Guy I'm Anger Dependent. Idiots.

//Please do not use profanity or swear words in the forum. Understand that you are unhappy. But please be polite. - just4kix

Hey

I'm getting 1 Mbps for 1000 per month now

Should I take it??

or Hathway is bad I stay away? HELP guys!

Originally Posted by Sonu

Hey

I'm getting 1 Mbps for 1000 per month now

Should I take it??

or Hathway is bad I stay away? HELP guys!

If your ISP is a Govt. one,
Bsnl/Mtnl,then i would suggest you to stick to it as These Enterprises do most of the "Miracles" however they do these in "Stone age" but these miracles are extinguishly "Awesome",
And ya if your isp is "Airtel",still stick to it,
otherwise many complaints are there about hathway,however i never experienced it!
Or your isp is any,But still stick to it!

I've just upgraded my 256 plan with 1 mbps. I am getting 120 kbps download speed for the torrents having good health. I download massively and I'm satisfy with the plan

Originally Posted by Sonu

Hey

I'm getting 1 Mbps for 1000 per month now

Should I take it??

or Hathway is bad I stay away? HELP guys!

Originally Posted by gitansh

I've just upgraded my 256 plan with 1 mbps. I am getting 120 kbps download speed for the torrents having good health. I download massively and I'm satisfy with the plan

The speeds you are getting is very closer to 1mbps,it is very near to 128KB/S,
So enjoy torrents without any hassle!
Hence every isp is not equal to all!
Same is the case with hathway,some get what they pay for and some don't!

My experience with Hathway has been bad when i used their connection for a while, through net9online. I am using a Reliance connection now. Why don't y'all do a speed test at www.speedtest.net and post the direct links here to compare? Also a DNS vulnerability test here
My speed test results are
My vulnerability test results can be found here.