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Hathway Internet is Fast! My experience!

  1. #1
    India Broadband
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    Default Hathway Internet is Fast! My experience!

    Firstly,
    I was tired of reading these reviews of Hathway.. Very rarely I found them matching mine..
    I Live In Vijayanagar, Bangalore..

    This is wat my experience with Hathway has been..
    Day 1: I call up Hathway for internet connection..
    Day 2: A sales agent from Hathway turns up n gives all details, good enough.. But says its gonna take 3-4 days for connection to be in place coz the infrastructure is not present in ur area..
    Day 11 (Yes, its eleven): Internet connection still not here..
    Day 13: Internet is Up and running.. But after all its worth the wait.. hathway is Fast!!!!!!

    I got a 256 kbps connection with Unlimited usage and Bandwidth.. Just 995 a month.. Plus modem rent 100/- per month (you can buy it for 3k, router is for 25k).. plus Installation (one time) charges 1000/-, plus security deposit for modem of 1000/- (Only if modem rented).. Plus taxes(10.2% then).. (I paid 3298 incl first month rent)
    This Plan was supposed to be 128kbps but recently upgraded..
    There is NO equivalent plan in the market..
    1. The Speeds average above 225-230 KBits per second out of the rated 256kbps.. 2. Downloads touch 30 KBytes per second.. (Getting 34-35 max off lately from some good servers) Good Eh?
    3. I download a Whooping 10 GB in 15 days after I get the connection..
    4. Its always connected so no issues of login or anything..
    5. Its perfectly worth the price you Pay.. There are downtimes.. but its generally 2-3 mins once in 3-4 days that you would probably notice..
    6. Also the call centre ppl are hopeless... They just listen and forward the complaints.. They dont help you at all.. But the technical guys call up after 5 10 mins and are very good at helping you with settings, problems, etc.. Engineers who visit for installation are also good..

    If you Dont trust me on all this, you can trust your own eyes.. i have a ’’Print Screened’’ picture (taken out of the blue with no prep..) which shows the speeds i get.. here>> http://pg.photos.yahoo.com/ph/pawanrh/album?.dir=/e37d
    These are the stats shown By AnalogX’s Netstat Live..

    If someone has better experiences pls tell me...

    Now the short comings...
    1. This wont apply to normal home users.. though hathway gives you a static IP address, its not public and direct connections to your computer is not possible.. (Since they Use ’6’ Firewalls (as told by a hathway engineer), thats what they say, though its a very good security feature for home Users)which means you wont be able to have a server of your own operating online from this connection..
    This also means you cannot host an online multiplayer game.. though you can connect to one..
    2. the Upload Speeds are not great! Its 64 kbps up (Though not mentioned anywhere, by experience).. Uploading is hence like goin back to dial-up. :-(
    3. And sometimes there are minor connection problems like once in 15 20 days.. which can generally be cleared simply by resetting the modem or calling the help-line.. I recommend hathway, hoping its this way everywhere..
    4. Also the usage details are not very clear but who cares when you are on a unlimited plan.. Thats what i recommend.. Also theres no smtp or popmail access for their mail address.. but even thats not a problem I guess because of the many free email service providers.. Like gmail.com

  2. #2
    loftysub
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    Default Bad experience

    Hi

    I hope you are not an employee of Hathway.

    This is the first post which I am getting in favour of Hathway. These people will make you cry one day, I think the day is yet to come.

    Believe me, I am getting only 100 - 120 kbps of speed whereas I have taken a connection of 512 kbps and that too pre-paid one. Bangalore Hathway is horrible and the service is hopeless and very disappointing. I don't know if they are going to return my money if I am surrendering the connection.

    But one thing I will surely do, I will surely fight for the same. I am even ready to pay triple the amount of money that Hathway has taken from me to fight for my rights. I will surely file a case in the consumer case and will fight for the justice. I won't leave these people. I don't have any contact anywhere but will surely find a good lawyer , no matter how much he charges for the case but this company will see its end.

  3. #3
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    Hey that review is mine and its posted by someone else. this was my review posted on Mouthshut and some other forum. and the proof of it is infact seen in the link posted. notice that it points to my yahoo id's album.
    I dont have a problem with it, but y would a senior member do it without even quoting?

  4. #4
    loftysub
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    Quote Originally Posted by pawanrh View Post
    Hey that review is mine and its posted by someone else. this was my review posted on Mouthshut and some other forum. and the proof of it is infact seen in the link posted. notice that it points to my yahoo id's album.
    I dont have a problem with it, but y would a senior member do it without even quoting?
    Hey Pawanrh,
    If you don't have problem, then don't say anything. If you have then go ahead. This is the same thing what happens with Hathway users also or users of any ISP or customer of any service. People who have problem, they complain, scream and shout, those who don't have they remain silent.

    Lofty

  5. #5
    johnjacky
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    Lofty, I used Airtel after the bad experience and I did mention about the good Airtel Service. They didnt have even 1 hour downtime in the last 4 months, I used them in Blore and believe me, they have SLA of 4 hours and if the issue is not solved in 4 hours, you will Rs. 100 credit in the next bill. Hathway in all it's true sense is getting worser and worser. Either it is technology or Service or looting money. It's all the same. Time has come for the Cable ISPs
    Last edited by Admin; 22nd January 2007 at 12:27 PM.

  6. #6
    loftysub
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    Quote Originally Posted by johnjacky View Post
    Lofty, I used Airtel after the bad experience and I did mention about the good Airtel Service. They didnt have even 1 hour downtime in the last 4 months, I used them in Blore and believe me, they have SLA of 4 hours and if the issue is not solved in 4 hours, you will Rs. 100 credit in the next bill. Hathway in all it's true sense is getting worser and worser. Either it is technology or Service or looting money. It's all the same. Time has come for the Cable ISPs
    John,
    Yeahhh... Airtel seems very good in Bangalore, I have many friends using that and are well-satisfied. Anway, even I may shift to that after some days.

    Now tolerating Hathway ..

  7. #7
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    Well at least here in Kothrud, Pune I'm Having a good experience- bcoz in my area hathway cable is well established since years. Also I was given a discount of Rs. 200 while registering for it, since I am already having hathway TV cable. Connection quality is Outstanding- i have a 128 Kbps unlimited connection, so it gives abt 18- 20 kbps dnld speed, more than expected. If there is a connection snag, it gets solved within 5- 6 hours.

    But still, I think the customer executives of hathway are absolutely "angootha chhap"- they know Nothing about broadband. Also, the call centre number is always engaged. Also slightly expensive, but worth it.

  8. #8
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    Default Hathway Unlimited plan - not really so

    I have found that as soon as they realize you are actually making a lot of use of the connection (they keep track of downloads anyway, even if you are on the unlimited plans), they start to interrupt your service and/or throttle your connection speed. This could be a coincidence (yeah, right) - except I find it happening all the time. This is in Mumbai. I will also say that just about ALL "broadband" providers in Mumbai just STINK. And between them, it's just relative how much worse one smell is versus the other. And oh, they are OVERPRICED as well. Anyone who thinks we have it good with "broadband" service in India must have never been out of the country.

  9. #9
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    I am using Hathway on the freeway plan that gives me a 256 kbps unlimited for over 2 years now. Good thing is that it is cheap for 995 per month plus rental for the cable modem and it delivers a constant speed close to the rated line speed.

    bad thing is that 512 kbps is the minimum for online video streaing and they do not have a plan for that yet. Hathway has been so reliable that i have not recieved a single downtime for since subscription. It may be poor service elsewhere but in south bombay its the best you can ask for.

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    Yeah even I enjoy the Speed of Hathway. Its nice. The Surfing is the best.

  11. #11
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    Default I am getting only 100 - 120 kbps of speed whereas I have taken a connection of 512 kb

    I am getting only 100 - 120 kbps of speed whereas I have taken a connection of 512 kbps and that too pre-paid one

  12. #12
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    I used it for a while when I was in Indiranagar, Bangalore and the speed is really bad. The call center people were clueless too. I don't say it was a satisfying experience for me.

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    Default good!!!but i want 1mbps....

    i have been a customer of hathway fr the last 1 week and i must say it has been a gud experience...yes the cc is hopeles but i got my connection in 3 days and have downloaded almost 12 gb in 8 days!!!!i get speeds around 25kBps+ in IDM all the time...also i get avg of 20 kBps on p2ps....but the real prob lies in uploadin which is not even one third of a gprs connection...i used 2 get 10 kBps from my n93 phone!and on hathway i get avg upload speed of 3-4kBps!!!torrents also hardly go above 8kBps whereas i used 2 get above 10 with gprs and n93 as modem...but using p2ps and idm..i have downloaded a huge amount in no tym...but yes torrents should be 4 times faster than wat it's now...overall service is pretty gud and i ll surely end up downloadin 30gB+ in a month but a night plan with 1 mbps should be there,they also have reduced free surfing by 3 hours!!!!!hope they upgrade the service of ul one 2 512kbps atleast...

  14. #14
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    free surfing for 3 hours which scheme u saying?????

  15. #15
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    i said BY 3 hours and not TO 3 hours....it used 2 be 11 to 9,now it's 12 to 7

  16. #16
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    sorry i meant that only...btw i m in mumbai confirmed with my operater no such stuff done at my place

  17. #17
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    I have been using them for 2-3 months and there is nothing I can complain about. I will never leave them.

  18. #18
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    i m using hathway frm past 5 years...but nuthin excited ever comes frm their side only when competition in area gets stiffed they introduce a plan......also now i m unable to check log and am sure will b surprised when the site is up....
    will start taking airtel details now as they have come with gr8 unlimit 24 hours plan for 750 buks(256kbps)..

  19. #19
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    getting 12 kbps on a 512kbps package is total crap...hathway has provided much more connections than what it can offer...its in shortage of bandwith and yes this is true...

  20. #20
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    luckily my experience is great...now even torrents givin me above 20kBps...on 256 kbps plan...i m planing 2 shift 2 512 kbps nyt ul plan fr 600.....it'll be better fr me i guess

  21. #21
    Junior Member neophesus's Avatar
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    Guys,

    You wont know the beauty and responsiveness of hathway till you have some issue. or may be you guys are not in Chennai....

    I will have a live proof of how many times I called them when I get my detailed mobile bill, probably I would show you that...

    And, how many hours/money I lost without connectivity...

    I would have agreed if it was some complex issue for resolution, I have no connectivity for past 24 days just because, their RENEWAL APPLICATION is undergoing some upgradation(thats what they say)....I am a software engineer and also a CCNA(not a big qualification though) - and right now I am serving for a world leader of networking devices, I have never heard any software application having a upgradation time as 24 days(or more) nor any network having a down time of 24 days(or more).

    Yes, true I cannot compare my single PC connected to internet with production networks...But still, I have my own level of importance and dependency on my internet connection.

    Atleast, I have heard/been in scenarios where ISPs provided me with some alternative solution or alternative stand by(temporary) ID to connect to internet till these kind of issues were resolved. But, hathway does not even do that If they don't have any technical feasibility to do it then their systems should be maintained such a way that it should have minimal down time...

    Anyways..All the best with Hathway!!!

  22. #22
    Guardian Angel just4kix's Avatar
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    Let me compare this with BSNL Broadband UL900 plan as this plan is the closest match.

    Quote Originally Posted by India Broadband View Post
    Firstly,
    I was tired of reading these reviews of Hathway.. Very rarely I found them matching mine..
    I Live In Vijayanagar, Bangalore..

    This is wat my experience with Hathway has been..
    Day 1: I call up Hathway for internet connection..
    Day 2: A sales agent from Hathway turns up n gives all details, good enough.. But says its gonna take 3-4 days for connection to be in place coz the infrastructure is not present in ur area..
    Day 11 (Yes, its eleven): Internet connection still not here..
    Day 13: Internet is Up and running.. But after all its worth the wait.. hathway is Fast!!!!!!
    For effectiveness in getting a connection, I would rate this better than BSNL.

    Quote Originally Posted by India Broadband View Post
    I got a 256 kbps connection with Unlimited usage and Bandwidth.. Just 995 a month.. Plus modem rent 100/- per month (you can buy it for 3k, router is for 25k).. plus Installation (one time) charges 1000/-, plus security deposit for modem of 1000/- (Only if modem rented).. Plus taxes(10.2% then).. (I paid 3298 incl first month rent)
    This Plan was supposed to be 128kbps but recently upgraded..
    There is NO equivalent plan in the market..
    I am sorry - I am missing something here. How is this any better than BSNL plan. Check this out:

    Plan Type: Unlimited @ 256 kbps
    Monthly Rent: Rs. 900 pm plus taxes
    Modem Cost: Rs. 1200 (Type 1) for outright purchase or Rs. 60 pm monthly
    Security Deposit: Rs. 500
    Installation Charges and Admin Charges: Rs. 250 (I think)
    Other benefits: Rs. 180/- on fixed line telelphone rental waived off

    Quote Originally Posted by India Broadband View Post
    1. The Speeds average above 225-230 KBits per second out of the rated 256kbps.. 2. Downloads touch 30 KBytes per second.. (Getting 34-35 max off lately from some good servers) Good Eh?
    3. I download a Whooping 10 GB in 15 days after I get the connection..
    4. Its always connected so no issues of login or anything..
    5. Its perfectly worth the price you Pay.. There are downtimes.. but its generally 2-3 mins once in 3-4 days that you would probably notice..
    6. Also the call centre ppl are hopeless... They just listen and forward the complaints.. They dont help you at all.. But the technical guys call up after 5 10 mins and are very good at helping you with settings, problems, etc.. Engineers who visit for installation are also good..

    If you Dont trust me on all this, you can trust your own eyes.. i have a ’’Print Screened’’ picture (taken out of the blue with no prep..) which shows the speeds i get.. here>> Yahoo! Photos is now closed
    These are the stats shown By AnalogX’s Netstat Live..

    If someone has better experiences pls tell me...
    I am getting the same performace out of BSNL.

    Quote Originally Posted by India Broadband View Post
    Now the short comings...
    1. This wont apply to normal home users.. though hathway gives you a static IP address, its not public and direct connections to your computer is not possible.. (Since they Use ’6’ Firewalls (as told by a hathway engineer), thats what they say, though its a very good security feature for home Users)which means you wont be able to have a server of your own operating online from this connection..
    This also means you cannot host an online multiplayer game.. though you can connect to one..
    2. the Upload Speeds are not great! Its 64 kbps up (Though not mentioned anywhere, by experience).. Uploading is hence like goin back to dial-up. :-(
    3. And sometimes there are minor connection problems like once in 15 20 days.. which can generally be cleared simply by resetting the modem or calling the help-line.. I recommend hathway, hoping its this way everywhere..
    4. Also the usage details are not very clear but who cares when you are on a unlimited plan.. Thats what i recommend.. Also theres no smtp or popmail access for their mail address.. but even thats not a problem I guess because of the many free email service providers.. Like gmail.com
    BSNL's shortcoming is its "always busy" customer support line. However, I have established a good relationship with the Chief Engineer and I do get a good response upon a personal visit. Connection was once down for 3 days.
    *** Never argue with an idiot. ***

    All my useful articles and Guides | My DVDs | My Blu-Rays | My Blogs
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  23. #23
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    i am getting full 512kbps unlimited for 785 per month here in kolkata


    you guys are really cheated by hathway

  24. #24
    Junior Member ace_ventura2's Avatar
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    Angry I agree

    Quote Originally Posted by neophesus View Post
    Guys,

    You wont know the beauty and responsiveness of hathway till you have some issue. or may be you guys are not in Chennai....

    I will have a live proof of how many times I called them when I get my detailed mobile bill, probably I would show you that...

    And, how many hours/money I lost without connectivity...

    I would have agreed if it was some complex issue for resolution, I have no connectivity for past 24 days just because, their RENEWAL APPLICATION is undergoing some upgradation(thats what they say)....I am a software engineer and also a CCNA(not a big qualification though) - and right now I am serving for a world leader of networking devices, I have never heard any software application having a upgradation time as 24 days(or more) nor any network having a down time of 24 days(or more).

    Yes, true I cannot compare my single PC connected to internet with production networks...But still, I have my own level of importance and dependency on my internet connection.

    Atleast, I have heard/been in scenarios where ISPs provided me with some alternative solution or alternative stand by(temporary) ID to connect to internet till these kind of issues were resolved. But, hathway does not even do that If they don't have any technical feasibility to do it then their systems should be maintained such a way that it should have minimal down time...

    Anyways..All the best with Hathway!!!
    Guys....pls switch to something else... I agree with waht the guy says and only diff is that i am in Mumbai..... Cust Service rate : 0, quick response rate : 0, person visiting ur place knowledge rate: 1, resolving issue rate : 0, If no connectivity : one common answer by supp tech on phone (for nearly months of common issue followup : " Sir, we are upgrading our systems and it will be resolved soon" no SLA or time frame specified. Nights unlimited package (unlimited between 11 pm to 9 am)....d/l speed of max 20 Kbps for 512 kbps and after 9 am goes upto 30 kbps (utter crap). For past 2 1/2 months I am not able to check my usage as it says "invalid credentials...pls login again"... I have spoke to 33 diff people at cc and have sent immense emails for which i never got a single call or reply and when I call thats the same reply " Sir, we are upgrading our systems and it will be resolved soon" no SLA or time frame specified. I spoke to one agent who promised me... if the usage goes over ur allocated quota it will be reversed. Instead my connection was barred and I had to renew... for which I was then told by renewals that this all will be adjusted later (which I do not think is going to materialise anyways.....I am looking for a better option.... just waiting for the right deal.....

    TAKE MY WORD...DO NOT TAKE HATHWAY.....ITS CHEAP AND IT STANDS TO ITS CHEAPNESS...IF NOTHING ELSE WORKS

  25. #25
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    Default

    Quote Originally Posted by India Broadband View Post
    Firstly,
    I was tired of reading these reviews of Hathway.. Very rarely I found them matching mine..
    I Live In Vijayanagar, Bangalore..

    This is wat my experience with Hathway has been..
    Day 1: I call up Hathway for internet connection..
    Day 2: A sales agent from Hathway turns up n gives all details, good enough.. But says its gonna take 3-4 days for connection to be in place coz the infrastructure is not present in ur area..
    Day 11 (Yes, its eleven): Internet connection still not here..
    Day 13: Internet is Up and running.. But after all its worth the wait.. hathway is Fast!!!!!!

    I got a 256 kbps connection with Unlimited usage and Bandwidth.. Just 995 a month.. Plus modem rent 100/- per month (you can buy it for 3k, router is for 25k).. plus Installation (one time) charges 1000/-, plus security deposit for modem of 1000/- (Only if modem rented).. Plus taxes(10.2% then).. (I paid 3298 incl first month rent)
    This Plan was supposed to be 128kbps but recently upgraded..
    There is NO equivalent plan in the market..
    1. The Speeds average above 225-230 KBits per second out of the rated 256kbps.. 2. Downloads touch 30 KBytes per second.. (Getting 34-35 max off lately from some good servers) Good Eh?
    3. I download a Whooping 10 GB in 15 days after I get the connection..
    4. Its always connected so no issues of login or anything..
    5. Its perfectly worth the price you Pay.. There are downtimes.. but its generally 2-3 mins once in 3-4 days that you would probably notice..
    6. Also the call centre ppl are hopeless... They just listen and forward the complaints.. They dont help you at all.. But the technical guys call up after 5 10 mins and are very good at helping you with settings, problems, etc.. Engineers who visit for installation are also good..

    If you Dont trust me on all this, you can trust your own eyes.. i have a ’’Print Screened’’ picture (taken out of the blue with no prep..) which shows the speeds i get.. here>> Yahoo! Photos is now closed
    These are the stats shown By AnalogX’s Netstat Live..

    If someone has better experiences pls tell me...

    Now the short comings...
    1. This wont apply to normal home users.. though hathway gives you a static IP address, its not public and direct connections to your computer is not possible.. (Since they Use ’6’ Firewalls (as told by a hathway engineer), thats what they say, though its a very good security feature for home Users)which means you wont be able to have a server of your own operating online from this connection..
    This also means you cannot host an online multiplayer game.. though you can connect to one..
    2. the Upload Speeds are not great! Its 64 kbps up (Though not mentioned anywhere, by experience).. Uploading is hence like goin back to dial-up. :-(
    3. And sometimes there are minor connection problems like once in 15 20 days.. which can generally be cleared simply by resetting the modem or calling the help-line.. I recommend hathway, hoping its this way everywhere..
    4. Also the usage details are not very clear but who cares when you are on a unlimited plan.. Thats what i recommend.. Also theres no smtp or popmail access for their mail address.. but even thats not a problem I guess because of the many free email service providers.. Like gmail.com

    --- I think you are one of the lucky ones. There are one in a hundered. As hathway has a small customer base. I am using Hathway for the past 2 and a Half years, they seem to be the most expensive of them all and theis customer service is far below par. pls - read my post reply to ace_ventura.

    I am switching to Airtel now.

  26. #26
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    Default hathway last option

    hey you should be an Hathway employee.. I bet.. they even ask for 100 rupees for collecting my payment man.. can you belive this? and not just that.. their speed is bad.. I moved to airtel in a couple of months..

    Quote Originally Posted by loftysub View Post
    Hi

    I hope you are not an employee of Hathway.

    This is the first post which I am getting in favour of Hathway. These people will make you cry one day, I think the day is yet to come.

    Believe me, I am getting only 100 - 120 kbps of speed whereas I have taken a connection of 512 kbps and that too pre-paid one. Bangalore Hathway is horrible and the service is hopeless and very disappointing. I don't know if they are going to return my money if I am surrendering the connection.

    But one thing I will surely do, I will surely fight for the same. I am even ready to pay triple the amount of money that Hathway has taken from me to fight for my rights. I will surely file a case in the consumer case and will fight for the justice. I won't leave these people. I don't have any contact anywhere but will surely find a good lawyer , no matter how much he charges for the case but this company will see its end.
    Last edited by Admin; 20th January 2009 at 01:40 AM.

  27. #27
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    Default new to hathway family

    hi.

    i got connection in 3 days in kalyan nagar .... speeds seems good ..

    24+ Kbps speed with download manager etc ....

    so far its going good .. letz see
    Kaushik
    which band does not use mucal instument to create music? Broad-band

  28. #28
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    Default hathway is good

    Earlier I was using Reliance broadband, and mine experience with this was very bad. I then close the connection, but after nobody came to cut the wire, I then cut all their cables. Then I switched to Hathway, their speed and service is wonderful. I have 512 kbps connection and i get this much downloading speed. I have only problem with them is, surfing speed and uploading speed is quite slow.

  29. #29
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    Thumbs down Hathway is the worst ever broadband provider!

    My experience with Hathway internet is very very bad. Actually there are not many words to express. Everyday at least 4-5 hours are wasted. Their call centre people just do not know any thing. They have this stock answer "it will be set right in 2 hours sir!". Two Hours! My god! this is one bunch who do not know the value of time at all!!!!!. Response to any issue is an indifferent answer. I curse myself for subscribing to this service provider.

  30. #30
    Junior Member ace_ventura2's Avatar
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    Default I am with Digger

    Quote Originally Posted by Digger View Post
    My experience with Hathway internet is very very bad. Actually there are not many words to express. Everyday at least 4-5 hours are wasted. Their call centre people just do not know any thing. They have this stock answer "it will be set right in 2 hours sir!". Two Hours! My god! this is one bunch who do not know the value of time at all!!!!!. Response to any issue is an indifferent answer. I curse myself for subscribing to this service provider.
    Man.. I had hathway in the beginning....and I was quite used to their frequent disconnection (abt 4-5 hours wasted in a day as rightly pointed by Digger) and slow speeds. U dunno... U are about to download or are in a process of downloading and all of a sudden... "Page not found" and the cust care guys.. they laugh at U behind the call... as if anticipating that its true that again its a frequent disconnection call....Their engineer comes to ur house... the first thing he will try and observe is ... if there is any latest movie DVD or CD at ur place.... rather than checking the line.. Most of them do not even know how to configure UR modem... and have to use your own phone line to first call their friends and girlfriends and inform them abt their schedules for that day... and then when asked for, they call their engineers who help them and then srew up the whole situation and then tell U that they will come back tomorrow...for which U just need to make another call to their (ugghhhhhh...) callcentre and take an appointment...and the again persue them for next 1 wekk or so before they can come back and then ask U if the problem has been solved, or No ?:7: Isn't hat brilliant ? I now have Airtel and I feel I am in a paradise.....so if someone wants to get the whole (Oops...I mean Hole) out of nothing then go for Hathway and if U intend to get everything out of nothing... go for Airtel or any other bband but Hathway else even U will end up in a hole which smells awful. And this is genuine report...I am not influenced by any other service provider, nor forced nor drunk

    Quote Originally Posted by harishkk View Post
    hey you should be an Hathway employee.. I bet.. they even ask for 100 rupees for collecting my payment man.. can you belive this? read this and not just that.. their speed is bad.. I moved to airtel in a couple of months..
    Well I would like to add to what harishkk says
    Rs. 100 does not matter much for me as my internet connection is more important to me than losin Rs.100 but I thought I would just give it a try....and try and negotiate....For which first I offered him a glass of cold water and then a cup of tea (very readily he agreed without wasting an instance) then he was willing a negotiation and I managed to come upto Rs. 50 max provided I do not inform their supervisor as the person told me... {"Bhaisaheb, kum se kum apne cigarrette ka kharcha to nikal jayegaa (U do not get an legitimate receipt for the same nor any), lekin mere boss ko pata nahi chalna chahiye nahi to agli time pura paisa dena padegaa" !!!}
    Translation in English : "Brother, with Rs. 50 at least I will be able to take care of my cigarette expenses but person I report to should not else next time it will be full charges for U" !!!
    Last edited by ace_ventura2; 20th November 2008 at 12:13 PM. Reason: Automerged Doublepost
    Cheers ;)

    Warm Regards

    aCe_vEnTuRa2

    Be Best or Be Beaten

  31. #31
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    my experience was quite good with hathway . i got my connection with in 1 day,and i did not pay any rent for modem like 1500/- . i just payed 475/-RS for that 128kbps plan and connection was very quickly activated here in Hyderabad

  32. #32
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    Yes after using Hathway 2 year with 256kbps unlimited plan i am happy with that !

    But now my expectation for speed has increase too much and can't wait to get a faster broadband !


    I am now switching to TATA Photon ! :rockon:

  33. #33
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    No I agree with ace_ventura2 My Experience with Hathway is also very bad similar to which he described their call centre is crap. Now I am with MTNL which is much better.

  34. #34
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    its alright for me i hv been on 256k ultd. for 2yrs.789rs(inclusive of tax).i get a peak speed of 26KBps and an average of 22 in torrents.im planning to switch.

  35. #35
    jatinder911
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    hathway is bullshit isp, good for nothing.

  36. #36
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    Default new to buy

    I want to take a new connection can anybody help me to get best plan?

  37. #37
    Guardian Angel just4kix's Avatar
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    Hathway is best avoided.
    *** Never argue with an idiot. ***

    All my useful articles and Guides | My DVDs | My Blu-Rays | My Blogs
    -------------------------------------------------------------------------------------------

  38. #38
    Its Time To Change ! deepmohan's Avatar
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    for starting few months i was happy with hathway but now they are back to their business 4-5 Hrs a day are wasted n it take a long time for them to get the fault n rectified. now hope one month it will work trouble free n next month again it will give trouble.....

    i am just in a process of phasing out hathway

  39. #39
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    Default Good connectivity

    I am using hathway from 2 years it is giving good service.

  40. #40
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    Default

    Quote Originally Posted by Mumbaikar View Post
    I have found that as soon as they realize you are actually making a lot of use of the connection (they keep track of downloads anyway, even if you are on the unlimited plans), they start to interrupt your service and/or throttle your connection speed. This could be a coincidence (yeah, right) - except I find it happening all the time. This is in Mumbai. I will also say that just about ALL "broadband" providers in Mumbai just STINK. And between them, it's just relative how much worse one smell is versus the other. And oh, they are OVERPRICED as well. Anyone who thinks we have it good with "broadband" service in India must have never been out of the country.
    I agree. I have seen similar issues facing my mother-in-law, a Hathway customer. I also agree about the broadband situation in India, specifically Mumbai. I am personally trying to do something about this with my own ISP - we plan to blow Hathway, Reliance, Tata, Airtel and MTNL out of the water with our speeds and data allowances.

    Quote Originally Posted by nooty2007 View Post
    Yes after using Hathway 2 year with 256kbps unlimited plan i am happy with that !

    But now my expectation for speed has increase too much and can't wait to get a faster broadband !


    I am now switching to TATA Photon ! :rockon:
    Beware the usage limits of Photon+ : "Unlimited" doesn't mean unlimited. Ensure you read the fine-print.
    Last edited by mgcarley; 26th June 2009 at 06:01 PM. Reason: Automerged Doublepost

  41. #41
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    Default BSNL is best

    hi guys,


    from my exp, BSNL comes out to be the best provider. The only problem with them is they may delay the connection installation, but once connected its really wonderful

  42. #42
    lerecca143
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    hathway is waste i am from hyderabad

  43. #43
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    Exclamation Just the Truth

    The Hathway is not good it is bad......
    It doesn't give the good internet experience............
    & their are other good options available ok
    So try them 1st
    Hathway is the last option............
    Only one benefit low monthly rental it provides internet in just
    7.50 rs/day
    so other internet provider do that
    but speed only 15kbs to 25 kbs
    so..........
    It is like U can say I have a Internet at my home.........
    But u can't use it..............
    it's realistic......
    any way
    their r many way to hack so..............
    U can use 1.5Mbps speed
    Haaaaa.........heeeeeeeeee

  44. #44
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    even my experience with hathway has been good its the best in my area even better than mtnl

  45. #45
    Bronze Member Sonu's Avatar
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    What the F!!!!

    This idiot Hathway guy came to my house I called him

    They are OFFERING 1 Mbps UNLIMITED for Rs.1700 ONLY!

    Yes you heard that. MTNL offers for Rs.999 they will offer for Rs.1700!

    And Upload Speed? I DONT KNOW SIR. but it should be 256.

    Oh I gave his sales guy a SNEAKY LOOK & put him on his bike & told him P!ss Off!


    Whose gonna use this KACHRA?? for 1700? and I called 5Net guys...5net, net9online & hathway all these ***** (// Expletive deleted - just4kix) lol....

    They are one & the same! I wanted 5Net of Rs.1200 for 2 Mbps.

    My friend gets it in worli?

    How do I get it?

    No Sir you cannot its area dependent.

    Ok bye Sales Guy I'm Anger Dependent. Idiots.

    //Please do not use profanity or swear words in the forum. Understand that you are unhappy. But please be polite. - just4kix
    Last edited by just4kix; 20th May 2010 at 03:34 PM.

  46. #46
    Bronze Member Sonu's Avatar
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    Hey

    I'm getting 1 Mbps for 1000 per month now

    Should I take it??

    or Hathway is bad I stay away? HELP guys!

  47. #47
    Kadamba
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    Quote Originally Posted by Sonu View Post
    Hey

    I'm getting 1 Mbps for 1000 per month now

    Should I take it??

    or Hathway is bad I stay away? HELP guys!
    If your ISP is a Govt. one,
    Bsnl/Mtnl,then i would suggest you to stick to it as These Enterprises do most of the "Miracles" however they do these in "Stone age" but these miracles are extinguishly "Awesome",
    And ya if your isp is "Airtel",still stick to it,
    otherwise many complaints are there about hathway,however i never experienced it!
    Or your isp is any,But still stick to it!

  48. #48
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    Thumbs up

    I've just upgraded my 256 plan with 1 mbps. I am getting 120 kbps download speed for the torrents having good health. I download massively and I'm satisfy with the plan

    Quote Originally Posted by Sonu View Post
    Hey

    I'm getting 1 Mbps for 1000 per month now

    Should I take it??

    or Hathway is bad I stay away? HELP guys!

  49. #49
    Albert
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    Quote Originally Posted by gitansh View Post
    I've just upgraded my 256 plan with 1 mbps. I am getting 120 kbps download speed for the torrents having good health. I download massively and I'm satisfy with the plan
    The speeds you are getting is very closer to 1mbps,it is very near to 128KB/S,
    So enjoy torrents without any hassle!
    Hence every isp is not equal to all!
    Same is the case with hathway,some get what they pay for and some don't!

  50. #50
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    My experience with Hathway has been bad when i used their connection for a while, through net9online. I am using a Reliance connection now. Why don't y'all do a speed test at www.speedtest.net and post the direct links here to compare? Also a DNS vulnerability test here
    My speed test results are
    My vulnerability test results can be found here.

  51. #51
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    Red face Do not go for hathway

    hathway internet service is the one of the worse internet provider in b'lore..
    they are big frauds. After collecting advance there is guaranty that you will get the internet connection. Becareful while paying advance for the new connection. Better avoid this connection!!!! i had this bad experience ...

  52. #52
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    Angry Don't Even thin Hathway

    Hi,

    Hathway is the worst service for internet. who ever gets good connection from hathway must be either the owner or an employee :P

    Do your research well before you buy hathway. it will never deliver the promised speed.

  53. #53
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    go for hathway if you live in mumbai kandivali or borivali area

  54. #54
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    plz dont go 4 hathway the worst isp...m expereincing since last 2-3 months..frequent disconnections at regular intervals..cant play online games properly cant download properly too many problems....and the cc executives are dumb...they say the prob is solved when we call and after half hour same prob occurs again...epic fail

  55. #55
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    Default Hathway worst internet service provider

    worst service ever.. No decency from customer care and very bad services.. poor response from the company or any dealers. The information on their website is also incorrect. They charge for their services in advance which are by the way very very bad.


    I am using their internet service in Wadala and using because I have to. There is no other option here.


    Their service center never responds properly. They have applied so many rules which just makes their service even worse. Even when services are on. it doesn't work half of the time

  56. #56
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    Thumbs up Hathway Service is working fine for me in Mumbai

    Hi guys,
    I have read so many bad reviews about Hathway Connection. But still took the connection as it was giving the connection with a very low rate. I am using it by 4 months. Till now it is working superb for me. I am using the plan of 599 with 2MBPS unlimited dl. Torrent dl goes upto 180-220 kbps and normal dl with IDM goes upto 250 kbps (I am saying the max. These all varies depending on various factors). I am staying in Andheri(E) and there it is working properly for me.
    But I have also experienced bad things of Hathway within this months
    1) Customer Service is really poor.
    2) Often gets disconnected for 1 day (If I call the customer guys they always say some craps and after that it automatically goes up the next day. I even tried not calling them,then also it goes up the next day. But it remains for the whole day. The frequency is like 5-6 times in a month,which is really bad)
    So whatever I experinced till now is,
    1) When the net is up,it works like superb. But u don't know when it'll go down
    2) No Billing issue till now

    PS : I am not an employee of Hathway. I am working in an IT company .

  57. #57
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    Smile its really good and rocking , comparing with other .

    i am delhi user , i am using 1mbps plan and i download more than 150 gb per month and watch lot of movies ..i.e i am heavy user . well i dont know how was hathway in previous years . but i am using hathway from last 5 months , and i thinks its the best 1mbps plan in india . plz not , my net is through LAN . so no problem faced till now . i read few reviews who are suffering lot , and difference i find is they are using modem or phone line or wifi etc .. well i dont have any idea about it . but i am sure ,if ur net is through LAN , u wont get any problem . as i am delhi user , i recommened for delhi guys to have hathway connection . and no idea about other regions .how hathway is dealing .

  58. #58
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    Whats the cost of 1 mbps unlimited!

  59. #59
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    Thumbs down Hathway is cheater...

    Quote Originally Posted by bharatslk View Post
    worst service ever.. No decency from customer care and very bad services.. poor response from the company or any dealers. The information on their website is also incorrect. They charge for their services in advance which are by the way very very bad.


    I am using their internet service in Wadala and using because I have to. There is no other option here.


    Their service center never responds properly. They have applied so many rules which just makes their service even worse. Even when services are on. it doesn't work half of the time
    Only Few days back i took hathway connection as i m new in city Surat..now i m frustrated n feeling like cheated ..donno thy discontinue my connection n gve me money back or not..??

    I m requesting all PLZ DONT EVR THINK TO CONNECT WITH HATHWAY............... THEY ARE CHEATERS !!

  60. #60
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    Default

    hathway is crap..... net drops a lot... u will know only if u play bf3 online :/
    .....Only The Dead Have Seen The End Of War.....

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