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Some websites blocked by Idea 3G

  1. #1
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    Default Some websites blocked by Idea 3G

    Strange problem with Idea 3G netsetter.
    Have 2 netsetters and 2 PCs.
    Ocassionally web sites like wikipedia.org are not accessible for a few days.
    Checked at the nearest Idea franchise with their PC and netsetter, same problem.
    But on on my 2G idea mobile the website opens.
    Also, replaced the Idea device with MTS, the website is accessible.
    So problem is not with my PC, firewall etc.
    The problem is definitely with their server, but for some reason Idea tech people are unable to understand this.

    Is anyone else facing this problem?

    regards,
    kalpak

  2. #2
    Tech Crazy!! sarveshmotihari's Avatar
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    Did you try to use open dns??

  3. #3
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    Default will try but....

    Quote Originally Posted by sarveshmotihari View Post
    Did you try to use open dns??
    But would like to know why does Idea not want to solve the problem at their end.

  4. #4
    Tech Crazy!! sarveshmotihari's Avatar
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    Quote Originally Posted by kalpak View Post
    But would like to know why does Idea not want to solve the problem at their end.
    Because they are gaining huge money...so why should they bother?

  5. #5
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    Default How are they gaining huge money by not providing service??

    Quote Originally Posted by sarveshmotihari View Post
    Because they are gaining huge money...so why should they bother?
    How are they gaining huge money by not providing service??
    Some of the blocked websites are of Texas Instruments and other component manufacturers.
    I am an embedded system designer so it is impacting my business and I will be forced to go to another ISP.
    MTS was slower hence I thought Idea will be an upgrade, but it seems it is time to move on.
    They will lose a customer with 2 mobiles and 2 netsetters.

  6. #6
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    Default

    Quote Originally Posted by kalpak View Post
    Strange problem with Idea 3G netsetter.
    Have 2 netsetters and 2 PCs.
    Ocassionally web sites like wikipedia.org are not accessible for a few days.
    Checked at the nearest Idea franchise with their PC and netsetter, same problem.
    But on on my 2G idea mobile the website opens.
    Also, replaced the Idea device with MTS, the website is accessible.
    So problem is not with my PC, firewall etc.
    The problem is definitely with their server, but for some reason Idea tech people are unable to understand this.

    Is anyone else facing this problem?

    regards,
    kalpak
    Dear Sir,

    We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, Netsetter no., and the type of Inconvenience you are facing. Also mention the token ID 205IC214002 in the subject.

    Regards,
    Idea Cellular

  7. #7
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    Sent details on 9822012345 at idea.adityabirla dot com
    netsetter numbers are :
    Netsetter 3G: 9881063852
    Netsetter 3G: 8605010794

  8. #8
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    Default how to use idea 3g in zte k3770 modem

    please help me... everytime when i am using,it shows its connected but the web page is not opening.....

  9. #9
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    Reply from Ajit Sawant of Idea was the same song and dance routine asking for exact details.
    Sent them the details with the old docket number(prev complaint) on Thursday (24th) morning, before working hours.
    Reply was that they will get back in 24 working hours, which should have been Sat Evening ( or Monday evening?).

    Still no reply or call.

  10. #10
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    Got a call and mail on 29th May from Amol Yelpur, giving a docket no 156914908 and to be resolved by 2nd June.

    Got another mail today with a new docket no 156975740 and new resolution date and time 2012-06-02 18:26:29.0.

  11. #11
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    Got call a few days ago with about a solution: "call us and we will restart you service whenever you face this problem".
    Which means every day I must call Idea if I want to access websites like Linkedin dot com and Wikipedia dot com.
    That is their idea of a solution.

  12. #12
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    I am not able to access microsoft via idea netsetter 3g
    works fine with my broadband connection.. why?

  13. #13
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    Quote Originally Posted by singularity View Post
    I am not able to access microsoft via idea netsetter 3g
    works fine with my broadband connection.. why?
    Dear Customer,

    We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, Netsetter no., alternate contact number and the type of Inconvenience you are facing. Also mention your token ID 205IC326059.

    Regards,
    Idea Cellular

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