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Idea 3g speed pathetic

  1. #1
    Junior Member
    Join Date
    Sep 2012
    Posts
    1

    Angry Idea 3g speed pathetic

    I think idea need to stick to the promises it makes to customers while giving 3g service.
    They need to understand that we are not taking 3g service just to check the speed of 3g by speedtest
    Most of the time its sitting on edge network when its really required 3g speed. I am really pissed off by the 3g service they are offering. I have made 2 complaints for this and they said its resolved whereas it was never resolved till date.
    Its complete design flaw of 3g that it keeps on switching between edge and 3g (mostly on edge only)

    Hey, we are Paying you not for your dinner , either you give us the speed or we quit

  2. #2
    Junior Member
    Join Date
    Dec 2010
    Posts
    31

    Default

    Quote Originally Posted by Vyankoji View Post
    I think idea need to stick to the promises it makes to customers while giving 3g service.
    They need to understand that we are not taking 3g service just to check the speed of 3g by speedtest
    Most of the time its sitting on edge network when its really required 3g speed. I am really pissed off by the 3g service they are offering. I have made 2 complaints for this and they said its resolved whereas it was never resolved till date.
    Its complete design flaw of 3g that it keeps on switching between edge and 3g (mostly on edge only)

    Hey, we are Paying you not for your dinner , either you give us the speed or we quit

    Dear Customer,

    We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention the token ID 205IC284830 in the subject.

    Regards,
    Idea Cellular

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