I bought an IDEA Netsetter 3G MF667 USB dongle yesterday. I am working on Mac OS X 10.10.1 in Allahabad (UP East). The people at the IDEA showroom said that I can use the modem right away if I charge it. (It comes charged with 2 GB, but they said that that will be activated only on Monday.) I thought I'll charge it with a Rs. 95 package to test it out today, but it's not working. I've installed the app that comes with the modem. The OS recognises the device, and it is listed as "IDEA WCDMA Technologies MSM" in the Network preferences. But the status is "Cable unplugged", with the description "Either the cable for IDEA WCDMA Technologies MSM is not plugged in or the device at the other end is not responding." I am unable to buy a (re)charge the device at the IDEA web site either. The people at the IDEA call centre seemed to have no clue.
I am wondering if anyone here has suggestions or solutions.
Thanks.
Raghu.