India Broadband Forum

Rameshjeee · 03-11-09, 08:35 AM

Rebate in rent for delays in repair of fault

Did you guys know that you can get rebate in the rent in case of repair of fault in your telephone. I never knew about it. I just came to know about this when I was listening to a AD (Jago Grahak Jago) in between the radio commentary.

In case any fault in respect of fixed line is not repaired within 3 days rebates in rent should be given as follows:

Faults pending for >3 days and <7 days: Rent rebate for 7 days.
Faults pending for >7 days and <15 days: Rent rebate for 15 days.
Faults pending for >15 days: rent rebate for 1 month.

Reference: Steps taken by TRAI for protecting the interest of customers

smoothvibes · 03-11-09, 02:21 PM

great thread rameshjeee :clap:
Repo pending for you, I already know these facts

03-11-09, 02:30 PM

hmmm great news sure will check and confirm it....! thanks

03-11-09, 02:56 PM

Suppose my phone/broadband is not working for more than 3 days, how/whom should I approach to avail the rebate ?

Rameshjeee · 03-11-09, 03:39 PM

Quote:

Originally Posted by newprouser

Suppose my phone/broadband is not working for more than 3 days, how/whom should I approach to avail the rebate ?

For me in April 2008, the landline was dead for whole month. When spoke to the guy in the exchange, he told me to write a letter to the nearest BSNL customer care asking for rebate in the rent. & I did so & got the rebate in the next month bill.

justcurio.us · 03-11-09, 08:59 PM

My Airtel phone line and net were dead for one week(due to digging) and I wrote them a mail for a rebate and they agreed.

03-11-09, 08:35 AM	#1
Rameshjeee Good to be Back Join Date: Aug 2008 Location: Bangalore Age: 27 Posts: 3,010 Rep Power: 11	TRAI: Rebate in rent for delays in repair of fault Rebate in rent for delays in repair of fault Did you guys know that you can get rebate in the rent in case of repair of fault in your telephone. I never knew about it. I just came to know about this when I was listening to a AD (Jago Grahak Jago) in between the radio commentary. In case any fault in respect of fixed line is not repaired within 3 days rebates in rent should be given as follows: Faults pending for >3 days and <7 days: Rent rebate for 7 days. Faults pending for >7 days and <15 days: Rent rebate for 15 days. Faults pending for >15 days: rent rebate for 1 month. Reference: Steps taken by TRAI for protecting the interest of customers __________________ Collection of my useful Threads - All in One

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

03-11-09, 02:21 PM	#2
smoothvibes aditya Join Date: Jul 2008 Location: New Delhi/ London Posts: 4,811 Rep Power: 12	great thread rameshjeee :clap: Repo pending for you, I already know these facts

03-11-09, 02:30 PM	#3
kirankumargb Guest Posts: n/a	hmmm great news sure will check and confirm it....! thanks

03-11-09, 02:56 PM	#4
newprouser Guest Posts: n/a	Suppose my phone/broadband is not working for more than 3 days, how/whom should I approach to avail the rebate ?

03-11-09, 08:59 PM	#6
justcurio.us Junior Member Join Date: Jan 2009 Location: New Delhi Posts: 97 Rep Power: 2	My Airtel phone line and net were dead for one week(due to digging) and I wrote them a mail for a rebate and they agreed.

India Broadband Forum

TRAI: Rebate in rent for delays in repair of fault

TRAI: Rebate in rent for delays in repair of fault