India Broadband Forum

whateverusay

Dear
Friend/s
Recently BSNL (WestBengal) (Po+Dt-Jalpaiguri - 735101) send a Notice in the name of Ref; settlement of out standing bills against telephone no 221149. Which I tring to attach with this thread
Now My answer is above. if anything wrong or missing point u look then plz clarify me.
I’m sure they are aware of (jpg 221149 ) service holder’s minimum status at least the seniority of her age. nearly 70yrs old and quite helpless and unwell. Physically and Psychologically deteriorating day by day .

// Now let me clear one thing what should my mother do or what she will have to do at first. May be myself or somebody representing on her behalf .//

1.To negotiate that the matter as per their allegation letter without knowing the ultimate actual facts and figure
2 All things will stalled as per their direction and then arising that issues .
3. Ignoring that matter as per their terms which indeed is in the notice itself.

With reference to your letter dated 12th march ’09 I state as follows .


1.Their letter does not give any details about billing and status of the matter in question
2.They have not clarified such bill when as to on which date such bills were due
3.The subscriber in question is a senior citizen and quite helpless and unwell
4.There seems to be no explanation for the matter reaming dormant for about six Years approximately.
5.The situation is unusual and I shall expect your kind co-operation
6.The telephone was arranged for by some kind relatives after my father closed his eyes forever and my mother unexpectedly had a serious brain operation. With the best of my believe that phone was granted under senior citizenship scheme and it was maintented on her behalf by my mother’s sister in law (A retried Govt. servant). Who also stays with her.
7.Now in-between (from the end of 2003 to first of 2004) that phone possibly lapsed due to non payment of bills . however I found some Bills with it’s received copy of that time however details are not cleared. It was also told by my mother that the phone apparatus taken by your department line-man 8. Now after nearly six years the bill questions have again been revived by your sent notice or letter.
9.in the mean time I’ve been settled in Jalpaiguri I applied for a LAN connection with common normal procedure no questions are raised although the premises are the same . and that was one of the way to make me feel more confident that the matter ( previous phone related Matters was resolved )
10.From your letters it seems my mother’s connection still exists although there’s no psychical Phone of that number as such
11. Since both of my mother and my aunt are old and aged . details are not naturally clear.
12.There doesn’t seem to be any notice or letter about this matter

Nowas a son I would like to get this matter clarify and settled, as a citizen who user of their services long time . I hope the matter will be resolved amicably and no unjust harassment will be caused to my old and ailing mother and my aunt . Although I’m sure they are aware of (jpg 221149 ) service holder’s minimum status at least the seniority of her age.
My intention is not to escape or finding that type excuses for avoiding due responsibility. My moral duty is to prevent her getting of any bad name reputation whenever she’s just waiting for her last journey at the end of her life.

Friends Deeply awaiting for your response your healthy suggsstion .

Some Upgraded news on that particular issue given bellow
My Replying letter against that notice has failed in delivery due to the fact of that particular person being not present. and their another stuff ( May be obviously as being not the addressee rejected that letter . but poke their nose and hints about unofficial settlement . WOW . Cheers !

Attached Images

not.jpg (54.1 KB, 11 views)

whateverusay

Sorry , I didn't submit my email id , I'm not too familiar with cyber world, plz forgive my limitation.
sincerely your's
jayanta chakraborty
on behalf of (my unfortunate mother) Smt.Mukti Chakraborty.

rupu1983

Dear jayanta,
Really it's very unfortunate story.I have read your entire post and the BSNL noticed also, really I think BSNL has crossed every limit even Govt. undertaking Bank also gives two-three official reminder(where due is in lakhs) before any legal action but unfortunately BSNL tone is so crude in their first post and they also give 17-18 days time.Possibly BSNL authority has forgotten that how to behave with an septuagenarian person or such words has no value in business world.
Now coming to the topic, At first my opinion is
1.consult with lawyer for some legal advice and also to prevent any police action against your mother.
2.immediately go BSNL zonal office (from where that noticed came) asked them to clear the exact amount of due with full detail and also check whether they adjusted your earlier deposit money or not.
3.If any unacceptable money they charged in your earlier connection then obviously you clear your view.
4.If needed then you can go also customer court.
Finally it's all depend on you that how you want to face such problem if you want to negotiate with BSNL(by pay the money what they have charged) then obviously you can do that may be it's easiest way to prevent the unnecessary harassment.

I am hoping your problem will be solve within a few days.

essbebe

Quick reply: Lunch now !
Need not pay.
law of limitation. Any Promissory Note/debt/payment/commission/legal fees / payments to firms/banks
LAPSE after 3 years of last date due.
BSNL should have taken legal action earlier.
If you can check on line this telephone number
bill payment due paid etc ( at least details for six months
kept), will be useful

more later===>>>>
Probably an audit objection. taking "nam ke wasthe"
action. !!!

whateverusay

Beloved,
If I say Thanks It looks Funny, 'cause whatever you did (your Response on me ) Make me feel i.e. I'm Not Alone in this EXL World in this Cyber Jungle where everybody busy in their own trip . It proves Wrong One time by your honest sincere Suggestions.
Sometimes Somewhere somebody still ready to give their warm hand to another one.
Now,
Could you please ( of course if you've time again on me ) clarify that the show cause type letter AT ALL Exist ! Submitted or passed by Supreme authority?
Or it's their (Jalpaiguri BSNL) self-made letter ! Plz Plz let me clarify its own authenticity!
Poor Alexander Graham Bell . poor my mother > I must've prepare myself One day their Communication says as per their techno female voice i.e : You Can Reach Faster Than Our Telephone Sir "

Lots Of Love jayanta
jayanta.

jayanta_z@hotmail.com

rupu1983

Jayanta, once again welcome to IBB,Now in case of billing problem or any bill related issue normally AOTR gives latter to customer this is the method of BSNL (this system present at least Calcutta Telephones) so your case is not exceptional.I think ATOR has the authority to gives such noticed (as I have faced bill related problem couple of times).
Most of the IBB member is very committed to help others so hope you also enjoy this forum.If you are in Calcutta Telephones zone then possibly i could do something really you don't feel alone in such circumstances As other member said it's law of limitation, possibly that's correct but still you can consult with lawyer for further legal advice.My opinion is also contact with BSNL for detail information.

whateverusay

dear freiend/s
as per ur info it's right but more ridiculous and disaster which 've done 'cause the real chair person ATOR such as learned person how he wrote such a full of confusing and unthinking manner, without considering innocence and helpless person as is this case. and where's his signature may printed shown? and one person is supposedly writing and another person being told to contract who do I Address and who's going to be writing such a letter and all it's consequence.
And what police can do in that matter ? NUTS ?

wb.bsnl.co in/righttoinform/
have a look


Since from last 7days I just faild to awake 'em from their slumber ,
Does Anybody know the law regarding this speacial tremendous obnoxious payment matter .

or give any such as url link which's really worth for this matter ,
love
jayanta

jayanta_z@hotmail.com