India Broadband Forum

India Broadband Internet

Legal actions against Sify Broadband

I suffered the bad services provided by Sify Broadband for around a year’s time before I decided to move to Gurgaon to get myself an Airtel Broadband connection. Looks like the services of Sify Broadband back in Chandigarh are as bad as they were during my stay there almost 1.5 years back.

As per latest incoming information, the Consumer Forum in Chandigarh has directed M/s Sify Broadband Limited, Sector 34-A, Chandigarh, to pay an amount of Rs 6,600 to a local resident Col Pritpal Singh Bhatia.

This fine is on account of compensation and service that was not provided to the complainant. This is great, as this would result in more consumers taking the same route to get compensated for poor services provided by Sify Broadband in the region.

The forum held Sify Broadband guilty of deficiency in service and they have directed the company to pay Rs 5,000 as compensation and Rs 1,770 paid by Bhatia for the connectivity, which was in the end never provided to him as promised.