India Broadband Forum

kaus_joshi

yes even i have heard that HP laptops are not reliable, and neither is their service..
DELL service is the best in india... that is one of the major plus point is going for a DELL laptop...

deepmohan

^^^ ya u are right go with studio 15 which i have already suggested you.

rajan1311

What kind of problems ???

deepmohan

^^^^

he has mentioned the problems overthere.

rajan1311

what ???

the studio 15 is 20k more.......

deepmohan

@rajan1311

Hope this helps...

whitestar_999

HP/Compaq laptops especially with nvidia are not suitable for Indian climatic situations as they get heat up pretty fast.even though HP was aware of this issue still it did nothing about this matter.in that DIGIT article they mentioned that 2 customers have to get their motherboard replaced 8 times in a year & still they are not sure if their motherboard will last more than a few days.also many customers have complaint about HP's repair service which took extremely long time.in some cases it took as long as a month.in fact among all the complaints DIGIT received the 1st place went to HP/Compaq in their customer service complaints section.

P.S. btw by personal experience i meant that of my friend.i have never owned any laptop though my brother has a DELL which i used for just 10 days.

deepmohan

Ya thats true nvidia supplied faulty GPU's to HP because of which M/B got too huch heatup and gaveup. Thats true.

If DIGIT had such an article means HP lost lots of Goodwill, will have to suffer.

Just give a try search any brand in this world with reviews and i bet you will find all the brands having some unlucky customers who had problems with that product or their after sales service.

Personal experience dont matters much what matters is the way each and every human reacts to things and its normal, normally what happens is that he will read one review or will come accross a story about a product and will carry on that. Thats it.

Personal experience i owned Hp laptop for more than 3yrs this one is my second one the first one is still going on without any broblems, even if i used it roughly i abused it then too its going on except few scratchs and paint loss, dvd drive is giving some sort of reading problems its invitable.

I never got a chance to visit hp service center so dont have any story to tell, ya but i have heard the service centers in B'lore are the best one.

rajan1311

Guys, Nvidia supplied faulty GPUs to EVERY1.

The problem was in the quality of silicon used.
Even the Macs, HPs and even Dells that had the GPU had the issue. It was Nvidia's fault. They took the laptops back. replaced the GPUs. Some of the replaced ones also were faulty. they had to be sent back. The fact is that it was not HPs fault.

I dunno what heat ur talking about.
There is no point me telling, or some1 reading it online or in a magazine. y don't u just go to the HP store near you.

Their PCs run cool. Even under load. My close fren has an Dell Studio 15, and his younger bro got a XPS16, both run hot even in idle for 15-20 mins.

and, deepmohan, is a relatively happy customer of an HP product. Their service is something i don't know about, as i never needed them (i got an HP laser jet, not really related).

My point is, let us not mix issues.....
Faulty GPU was totally Nvidia's fault, HP could not be held responsible for it.

Climate.... i dunno yaar, never heard of that. Could be the case for ppl living near the sea, but, still, its a VERY isolated case. Btw, the HP DV6 has an ATI 4650 1GB, not an Nvidia card.

also, back to topic, that DV6 scored a 5.1 in vista score. HDD was the slowest part. GPU scored a 5.9 . I really dont care about those things, but just wanted to tell.
So let me list u its pros:
1) Decent processor
2) "Good' GPU. Way faster than a ATI 4570.
3) Runs cool
4) Looks good
5)lightscribe
6)Free carry bag, and a tata indicom Photon or a 4GB MP3 player, and 1 more thing, i dont remember.
7)Rs20,000 lesser that the XPS13 and the studio u had told.
Cons:
1)Not the most protable laptop. Its about 2.5Kg.
2)The screen is reflective, u could strain ur eyes if ur out in the sun (due to reflections)
3)The surface looks good, but can get dirty quickly due to glossy finish.


Also, i found the keyboard pretty good to use. it was full size.

i wanted the actual reason, which i got now.

+1.


Btw, who lives in blore???

deepmohan

^^^

i was in B'lore for quite long and one of my friend had some issue with his lappy he contacted them they came and collected the lappy and delevired the same in 2 days time, hope he was lucky.

whitestar_999

i looked for this dv6 series on HP India site & couldn't find it.also the best laptop currently listed on HP India site is ~45000 in which they are not even giving 512MB graphics.please post a confirmed Indian source.after all i am really curious to know how can HP forgot to advertise a laptop with 1GB graphics card for 46000.

as for nvidia issue i know it is their fault but also remember that HP still kept its consumers in darkness about this issue while other companies promptly discontinued/replaced the faulty series.

my brother has a DELL studio 15 with ATI 4570 & it does get a little hot around palm rest but this is no issue because the heat generated is not like you are getting your fingers burnt.of course if you compare this temp to 15C then yes it is hot but in a country where summer temp are of order ~45C i don't see many people considering it a issue when in their daily lives they come across much higher temp.

yes every company has some dissatisfied customers but the mere fact that HP is aware of their reputation getting damaged by the negative responses in India's most read computer magazine & yet remains indifferent speaks a lot about its current attitude & that's why i am advising against HP.after all a company who doesn't care about its reputation can not be called a good company. Japanese auto maker companies recalled their entire line of vehicles if only 1 magazine had published 4-5 different cases of fault in a particular model & that's why Japanese automakers are famed for their service.

rajan1311

They do not have to respond to the magazine's views. They do not have to respond to any1. They will respond only if its a major issue. Not a few, isolated problems. I mean if that can happen to any company. U must have read about the hinge on an apple MacBook air breaking very often. But there was no public response to it naa ??

Plz Plz Plz go to the HP store. You can not compare their site to that of Dell.
For some reason u cant find the full range of PCs on their site.
I will try to Review the DV6 soon. I will be getting a sample soon. Buddy, u have to see it. It remains cool even when under load.
The heat , it wont do damage, but its about comfort.
Also, many people think that the ATI4570 is a kik ass card and all. But its just an entry level card.
For example,
ATI 4850 has 800 shder processors
ATI4650 has 320 shader processors
ATI 4570 has only 80 shader units

The good thing with the ATI4750 is its low power consumption.

Try to understand.
Dell does its dealing online. Hence they have a very good site.
HP, u need to go to the store. thats not an excuse for bad website, but still, if u want the best deal, u can always look. Going to the store is just an option. Just dont rule them out.

deepmohan

HP Pavilion dv6-1199eg Notebook PC

What rajan referred to is this one but about its availability i am not sure.

kaus_joshi

i feel studio 15 is better than this configuration!!!!
what do u think??

deepmohan

^^^

Ya for you i have already recommended dell studio 15 you can move ahead with that.

i dont see any reasons left for you to compare HP and DELL. So move head with DELL Studio 15.

rajan1311

This is new config:
DV6 111DAX :
AMD Turion X2 dual core 2.2Ghz
320GB HDD
DVD RW with light scribe
4GB DDR2 memory
15.6" screen with brightscreen
Vista home premium
Fingerprint reader/webcam/mic
ATI 4650 1GB card.
Weight 2.53 Kg
6 Cell battery
Carry case

Now compare

kaus_joshi

can u please send the link for the web page??? i couldnt find it in hp india site...

whitestar_999

well first of all confirm that 1GB is indeed dedicated because as per the link given by deepmohan for a different model of dv6 the dedicated memory is 512MB.if it is indeed 1GB then yes as per configuration it is better than a DELL for same price.also about HP not having to respond there is a thing called PR & it doesn't matter if the complaints are 10 or 100 if they are going to get published in a very popular magazine.i don't know much about apple AIR issues but in the previous article of DIGIT even companies like AMD responded well to address just 1 complaint(a person got his AMD processor changed even after expiry of his warranty period)which proves that AMD's attitude is much more customer friendly than HP right now.if you want to buy HP go ahead it is better configured but also keep in mind the poor service you might get if some issue arise if not then matter end.

rajan1311

arey yaar y is it so hard to understand.
Just go to the nearest store near you. Its hard to find links. I did go to their show room last week. It was a 1GB ATI4650 and it was for Rs47500 inc taxes and stuff.
U get a Photon+ free and some more stuff too. Just take some time off and go to the show room.

machbio

dell studio is the best.. its got lot of functionalties.. go with the studio...