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Which Laptop Brand Service Is Better?

  1. #1
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    Default Which Laptop Brand Service Is Better?

    There are so many brand of laptop exist but which brand has the best service ever ? After 1 year later, you will need more on service after waranty end.

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    Quote Originally Posted by JerrickYeoh View Post
    There are so many brand of laptop exist but which brand has the best service ever ? After 1 year later, you will need more on service after waranty end.
    Dell has the best after sales service with 1 year complete accident cover insurance.u can extend it upto 3 years by paying additional amount.

    I think these days HP also has In-Home service...

  3. #3
    Junior Member techfreakgag's Avatar
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    Quote Originally Posted by johndoe104102 View Post
    Dell has the best after sales service with 1 year complete accident cover insurance.u can extend it upto 3 years by paying additional amount.

    I think these days HP also has In-Home service...
    Lenovo has a great customer care service. They fixed my friend's G550 within a day, and that too, twice. I recommend going with lenovo for the value of money and great after sales service.

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    I do not like dell because dell maybe have good in warranty, but dell make me feel that the plastic din solid which like we going to call dell for the warranty at least few times a year. Lenovo quite new in this market, i still not sure the service yet .

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    Default Dell XPS 14 amazing configuration at amazing price

    Configuration Dell XPS 14
    i-7 Processor

    2 GB NVIDIA HD Graphics card

    8 GB DDR3 High speed RAM

    500 GB Hard drive

    High speed wireless internet and Bluetooth

    JBL speakers with sub-woofer

    1 Year In-home-engineer warranty with Accidental damage (Any part goes bad, engineer would come at your place, instead you carrying laptop to different places)


    Special price Rs 60792/-

  6. #6
    Junior Member Damien Lee's Avatar
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    I don't know if Dell still provides the great service they did a few years ago. I've come across mixed reviews about this matter. Nowadays, it seems that Apple is the company that provides the best after-sales service. I know quite a lot of folks that own Apple iMacs and they are very pleased with Apple's customer service.

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    Silver Member pwarbi's Avatar
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    The customer service on most brands seems to be hit and miss at best unfortunately, and while one person will have a good experience, another won't and that's the same no matter what brand you contact.

    Customer service has got better recently, but it's still a long way short of what consumers should be expecting in my opinion.

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    Dell is always the best. I don't know who told @Damien Lee about the Dell service, But it is the best (in India). It provides In-Home service and replacement warranty. Their service guys came to my home withing 2 days, even though my place is remote. And also, when it comes to usage, Dell is good for a rough usage.

  9. #9
    Gold Member webworld's Avatar
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    Everywhere competition is getting tougher every day, be it laptop, mobile or whatever it is. I think nowadays good after sales service is the minimum thing offered by most of the reputed brands. It is a question of survival. As the customers got a large number of models to choose from, everybody wants to be the best. However, some of the well known brands for good service are HP, Dell and Toshiba. I will not fully support Toshiba as there are a number of complaints about the durability of their products.

    I think at present Dell is leading the show. Their laptops are famous for clear visibility and good performance. They got a very good track record in after sales service too.

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    In my opinion nowadays the best band in terms of Laptops is Asus, when talking about performance and relationship between price and quality. They offer really good components for a good price and they are durable. Of course that there are some brands that can offer the same components for similar or even lower prices but they aren't as durable as Asus machines are, in my honest opinion. And Dell is good in terms of components and durability but I don't think that they offer better prices than Asus.

  11. #11
    Silver Member vinisouz's Avatar
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    At least here in Brazil Technical Support in DELL is excellent. When my Laptop damaged I talked to the technicians and They resolved quickly. Dell is awesome!

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