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Dell laptop webcam not working

  1. #1
    Junior Member adssolsn's Avatar
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    Sep 2015

    Default Dell laptop webcam not working

    I have a dell mini laptop; I can a webcam at the lower left of the screen. However, when I try to take a photo I get a message these message “camera device not be detected”. Is the camera broken or the drivers are not installed. What could be the problem?

  2. #2
    Gold Member webworld's Avatar
    Join Date
    Sep 2015


    Now I remember, I read about a similar kind of issue in Dell laptop where the system was not able to locate the camera. To solve the issue, what the user did was he located the Webcamdell2.exe file from program files folder. Then he clicked on properties > compatibility tab and then changed the comparability from Windows XP to Windows Vista. Just check if the OS you are using is listed there and it is properly selected. Hope this will help you in solving the issue.

  3. #3
    Junior Member
    Join Date
    Dec 2015


    It's hard to say fix the issue is with the drivers or the device itself. You can try both ways and check to see if your problem is solved or not. Firstly check your webcam drivers, if they are installed properly. If Yes! Uninstall those drivers and restart your laptop. It will automatically install the drivers if available, or you can install the drivers manually. If the laptop is still not detecting the webcam. Then the next step is to re-install your operating system. Sometimes it's an issue with the OS itself, not the drivers or device.

    If both of the above steps don't work for you, take your laptop to the repair center and ask them to solve the problem. If it's a device issue, the repair team will replace the webcam with a new one.
    vinisouz likes this.

  4. #4
    Silver Member vinisouz's Avatar
    Join Date
    Nov 2015


    It may be a simple problem to solve, check the device manage on control panel. Probably, you will need to reinstall the webcam driver, you can find this on the your laptop manufacturer's website.

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