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  • 2 Post By netherwinterknights

MTP USB driver can not be installed

  1. #1
    Bronze Member
    Join Date
    Jul 2013
    Posts
    132

    Default MTP USB driver can not be installed

    I have an Alcatel mobile phone and previously I was able to transfer files from and to the phone. I wanted to do the same yesterday but it wasnt working, when I went into my Libraries to check for the device in the My Computer section is was not seen there. I disconnected the cable and then reconnected it and a small icons near the time there was something happening, so I opened it up and the message was installing drivers, I waited for a few minutes and an error message came up on the similar lines of MTP USB driver installation failed.

    What should I do to resolve this?

  2. #2
    Bronze Member
    Join Date
    Jul 2013
    Posts
    132

    Default

    The has got resolved itself, I decided to charge my phone using the USB cable connected to my laptop, and there were no issues, I could view my files and data on my phone from my laptop.

  3. #3
    Junior Member
    Join Date
    Jul 2014
    Posts
    46

    Default

    Did you do anything different? As I have a similar problem with an old phone of mine.

  4. #4
    Bronze Member
    Join Date
    May 2009
    Posts
    139

    Default

    Use a good Original and relatively new USB cable. Its usually the cable that is the culprit, or the phone's USB/charging connector. If the hardware is determined to NOT be an issue, uninstall all the PC suites of all phones, and use Android Naked USB driver. This one works with all Android phones.
    Admin and GDaggar like this.

  5. #5
    Junior Member
    Join Date
    Sep 2014
    Posts
    28

    Default

    I had to do the same as mentioned by netherwinterknights, but I don't think my issue was with the cable, as it worked fine on my other laptop.

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