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Files lost while updating system software

  1. #1
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    Default Files lost while updating system software

    I forgot to back up my moto G 2 gn phone before updating the system software.
    When I updated the phone to Android 5.0.2 some of the photos and contacts
    were lost in the process. Let me know how to recover the lost files.

  2. #2
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    You could try a software like Dr Fone and see if that helps. I personally believe it is lost for ever but it is still worth a try if they are important for you.
    Keyes Kannan likes this.

  3. #3
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    I don't think you can recover them now, because they are lost forever. Almost no software can recover these deleted files of yours. The only hope is you can try using some latest data recovery software. Make sure you select the ones having mobile data recovery feature, other than the ones with memory card recovery.

    Let me tell you one more thing that you can always take your device to the data recovery center. If your files are too much important you can pay them to recover your files. They will do everything for you and recover you the data.

  4. #4
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    Quote Originally Posted by Keyes Kannan View Post
    I forgot to back up my moto G 2 gn phone before updating the system software.
    When I updated the phone to Android 5.0.2 some of the photos and contacts
    were lost in the process. Let me know how to recover the lost files.
    Unfortunately that is lost forever... However there is still a chance to recover the contacts if you had your phone card associated with some online account or something like that. But the photos if they were only saved on your phone memory you can't recover them no matter what xS

    Try to discover if your phone card was associated with any online account and try to recover the contacts. You can contact your phone card provider and ask them about your situation

  5. #5
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    Quote Originally Posted by bluegreen View Post
    Unfortunately that is lost forever... However there is still a chance to recover the contacts if you had your phone card associated with some online account or something like that. But the photos if they were only saved on your phone memory you can't recover them no matter what xS

    Try to discover if your phone card was associated with any online account and try to recover the contacts. You can contact your phone card provider and ask them about your situation
    I have came to know that there is one way, you can get your phone contacts back. You can go to your carrier provider office and request them to recover the contacts from your sim card. They will do it for you in a few minutes or will take some time. Even sometimes they have made automatic back-ups of clients data in their servers. Therefore, chances are you will get your contacts data back by them. They will charge you a decent and reasonable cost fore doing this for you.

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