India Broadband Forum

sgcpl

Hi All.

I need your help. I am not able to use wifi on my windows mobile on my wireless router prvided by MTNL. I was able to use it beofre IPTV person came and update the Firmware. After updation of firmware the wifi of laptop was also not possible but the person made some setting and i can use my laptop on Wifi but i forgot to ask him for setting of my mobile wifi...can any one help?

Mr.Tooth Fairy

snap shot of settings in mobile page .. pl..

sgcpl

thanks for your info but sorry i am not a technical person, can you explain more?

Mr.Tooth Fairy

well,., i need to know what all seetings are need to be done in your mobile windows.. so i need a screenshot(picture) of the screen of your mobile.. displaying your setting page...

sgcpl

Hi. Noted

I am using HTC S730 windows mobile. I like to clarify that I am able to log on other Wireless netwrok easily but only mine are not accessible, anyway the settings are as per below

1. Network name
2. Network Type ( Internet and Private/work network)
If the Network connect to work via VPN, select Internet
3. Options a) This is a hidden network

Hi. Noted

I am using HTC S730 windows mobile. I like to clarify that I am able to log on other Wireless netwrok easily but only mine are not accessible, anyway the settings are as per below

1. Network name
2. Network Type ( Internet and Private/work network)
If the Network connect to work via VPN, select Internet
3. Options a) This is a hidden network
b) This is a device to device connection
4.Authentication: WPA-PSK
5. Data Encryption: TKIP
6. Network Key :XXXXX
7. Key Index :1
8. Option: Use IEEE 802.1x network access control selected.
9. EAP Type: smart card or certificate

I hope the above info are useful to reply

waiting for your kind help

Mr.Tooth Fairy

well i think one snap shot of the screen on your mobile with above setting viewed will be much better.. still i will help u as much as i can..

1st of all.. let me tel u.. i think your home wifi is security enabled.. hope u know it. n your password for whihc u have in your fone should be same.. or it wont connect... so better check it 1st..
secondly.. your isp name.. check your modem settings.. from your pc,,, and see the isp.. type is exactly same.. cases do matter.. so be careful...

now enter as follows.. remember to see 1st via comp.. go to modem settings... same u have to transfer to your phone..

Network name - your isp name
Network Type ( Internet and Private/work network) - hope its not private.. so keep it internet.
If the Network connect to work via VPN, select Internet
3. Options a) This is a hidden network
b) This is a device to device connection.. i think b will be proper option.
4.Authentication: WPA-PSK
5. Data Encryption: TKIP
6. Network Key :XXXXX... pl check the key is proper.
7. Key Index :1
8. Option: Use IEEE 802.1x network access control selected.
9. EAP Type: smart card or certificate




do let me know if this works for u or not........

sgcpl

Hi again

Thanks but I know it is secured and I know all the setting and key to configure the mobile settings.

I try once again changing the setting and key but it again not work on my mobile though my laptop is easily working with new settings.

My same mobile is able to work with others Wifi network with minimum settings and I am sure there is some setting in the ADSL router which is preventing it from access all mobiles phone as I tried my cousins Blackberry also to connect but it did not connect.

Is there any setting in ADSL router which prevent the mobile devices or I doubt the Key index may be playing some role in it?

please advice.

Mr.Tooth Fairy

i dont think so in adsl there is anything to change.. wait for other members in the forum.. they can tell u more if anything.. i will also try searching for u..

essbebe

Summary:
Problem :HTC S730 windows mobile. does not access own WIFI
1.Presume DHCP is enabled.
2.Mention the model of your WIFI router .
3.
When you can connect your phone to other wireless Networks, can you get a status report in the phone ?
Are they all unsecured wireless Networks ?
4. What is the error message for your WIFI ?
5. Try your WIFI router disabling all security keys.
6.How you connect your internet ?
Dialer mode or "Always On"

Mr.Tooth Fairy

yes this can be the reason.. lets see.. wether still he has the problem ..

sgcpl

Hi Essbabe

Thanks for your post.

1.DHCP is not enabled in the router
2.WIFI Router is WA3002-G4 ( MTNL Provided)
3. what you mean by status report. when I connect with WIFI the screen shows me the WIFI signal of a tower and also in one ares if shows WIFI Connected
4.No message it shows...it just keep trying and tring for 10 min 15 min and i switch off the WIFI as can not wait for more.
5.I will try that once I got back to my home. and inform you the status
6. yes it is always on

Also I was using the secured network before updragation of firmware at home without a problem and i can connect both secured and unsecured network of other routers on my mobile.

essbebe

1.Enable DHCP in modem router. Similar or same page.
http://img396.imageshack.us/img396/8247/picture1ld1.png
2.OK
3.could you access any web site and surf ?
4. Noted
5.Ok
6.Noted .
7. Start/ RUN TYPE cmd type ipconfig/all
Post data here.
8. The OS used in your laptop.
9. Since BSNL has changed the settings, Your Mobile unable to access this Wireless WA3002G4internet connection. ( noted . laptop is working OK in WIFI mode )
10. Security settings let it remain.
I am considering your mobile Phone as another computer/laptop.
to connect in WIFI mode to WA3002-G4.


REFEREnce http www mp.bsnl.co.in/bb/wa3002g4/wa3002g4.htm#yes

DZire

yup... enabling the DHCP in modem will work.. (HTC always needs Wifi routers to be DHCP Enabled)

The phone does not need setting.

global_wonder

u should access the router page to get the wireless settings & then configure ur mobile