India Broadband Forum

amanpadia · 11-21-08, 12:59 AM

Hi.
I have mtnl broadband connection.
Suddenly it started functioning improperly. After trying all the usual methods (modem on/off etc) it still didnt improve. Thereafter i ended up pressing the RESET button at the back of the modem. NOW ??? PLease help me on how to reconfigure the modem. I have done the basci WAN settings as per the MTNL CD and other user guides. But it doesnt seem complete. In my network connection window when i ask vista to resolve the problem it says that there is some DNS server prob. Does the mtnl guy assign some IP address at the time of installation that i have to input ???

PLease help me guys !!!

Evander Leopold · 11-21-08, 01:33 AM

r all the indicator lights glowing the wat they did before??
what do u mean by functioning improperly and what is the actual condition now??
as for dns -- what type were u using ,pppoe or bridge ??

amanpadia · 11-21-08, 02:17 AM

functioning improperly means, the modem would hand every 5 mins into the connection and the connection was too slow for a couple of days. so i thot reset would do the trick and it will start working properly again. now after going through the entire wan set up process from the mtnl cd, when all connections are done, the power, xdsl and ethernet lights are static as before and the status light keeps blinking. however it doesnt connect. in the router config page, under device info it shows disconnected and doesnt give any ip address or default gatewaye below that. i completely followed the standard configuration procedure that is given in the manual from the mtnl cd. the auto repair service of vista says that there may be dns prob. in the router config DNS tab the preferred ip and secondary ips are showing as blank.

Evander Leopold · 11-21-08, 02:43 AM

i m not familiar with this modem(dont have it).......

go to modem settings page,in wan settings change pppoe/pppoa to bridge mode,

save and restart modem, then while its rebooting go to windows tcp/ip setting and assign an ip address to ur lancard, input default gateway (modem ip) and input opendns address which u can find from google.

check the connection now...

amanpadia · 11-21-08, 07:56 PM

called up mtnl helpline....in router config there was username problem on the WAN settings page....my username was required to be number@a and not just number.....changed this and now the problem solved....

thanks Evander for replying to my query

indiabroadband rocks !!!

11-21-08, 12:59 AM	#1
amanpadia Junior Member Join Date: Nov 2008 Posts: 3 Rep Power: 0	HELP HELP HELP UT-304R2 MTNL MODEM/ROUTER got RESET Hi. I have mtnl broadband connection. Suddenly it started functioning improperly. After trying all the usual methods (modem on/off etc) it still didnt improve. Thereafter i ended up pressing the RESET button at the back of the modem. NOW ??? PLease help me on how to reconfigure the modem. I have done the basci WAN settings as per the MTNL CD and other user guides. But it doesnt seem complete. In my network connection window when i ask vista to resolve the problem it says that there is some DNS server prob. Does the mtnl guy assign some IP address at the time of installation that i have to input ??? PLease help me guys !!!

11-21-08, 02:43 AM	#4
Evander Leopold Platinum Member Join Date: Oct 2008 Location: Nowhere Posts: 1,670 Rep Power: 3	i m not familiar with this modem(dont have it)....... go to modem settings page,in wan settings change pppoe/pppoa to bridge mode, save and restart modem, then while its rebooting go to windows tcp/ip setting and assign an ip address to ur lancard, input default gateway (modem ip) and input opendns address which u can find from google. check the connection now... __________________ My blog: http://leopold1985.blogspot.com/ Please leave your comments, thanks.

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11-21-08, 01:33 AM	#2
Evander Leopold Platinum Member Join Date: Oct 2008 Location: Nowhere Posts: 1,670 Rep Power: 3	r all the indicator lights glowing the wat they did before?? what do u mean by functioning improperly and what is the actual condition now?? as for dns -- what type were u using ,pppoe or bridge ??

11-21-08, 02:17 AM	#3
amanpadia Junior Member Join Date: Nov 2008 Posts: 3 Rep Power: 0	functioning improperly means, the modem would hand every 5 mins into the connection and the connection was too slow for a couple of days. so i thot reset would do the trick and it will start working properly again. now after going through the entire wan set up process from the mtnl cd, when all connections are done, the power, xdsl and ethernet lights are static as before and the status light keeps blinking. however it doesnt connect. in the router config page, under device info it shows disconnected and doesnt give any ip address or default gatewaye below that. i completely followed the standard configuration procedure that is given in the manual from the mtnl cd. the auto repair service of vista says that there may be dns prob. in the router config DNS tab the preferred ip and secondary ips are showing as blank.

11-21-08, 07:56 PM	#5
amanpadia Junior Member Join Date: Nov 2008 Posts: 3 Rep Power: 0	called up mtnl helpline....in router config there was username problem on the WAN settings page....my username was required to be number@a and not just number.....changed this and now the problem solved.... thanks Evander for replying to my query indiabroadband rocks !!!

India Broadband Forum

HELP HELP HELP UT-304R2 MTNL MODEM/ROUTER got RESET

HELP HELP HELP UT-304R2 MTNL MODEM/ROUTER got RESET

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