Thread: MTNL Billing Problem

Hi Guys i think i have been overcharged by MTNL. Pls tell me how to get my bill corrected. I have already complained to CC but nothing has happened. Pls let me know.

nohing will happen, u will have go to the schar haat , and fight out yr case, plus u will be running from pillar to post, it will be a good form of exercise for u. See the double benefit.

Best of luck

Originally Posted by ckranjan2

Hi Guys i think i have been overcharged by MTNL. Pls tell me how to get my bill corrected. I have already complained to CC but nothing has happened. Pls let me know.

The only way is complaining to CC and waiting for them to wake from their sleep!
The next alternative would be registering the complaint with the consumer Forum. the procedure is not difficult, and you'll definitely get your answer before the CC reverts back!

Hi,
u are right.there is no. of unauthorized usage of broadband connection in mtnl and especially if it is new connection.and if u report mtnl officials will turn deaf ears which shows their involvment.
i was given modem which was not mtnl stamped and later they were refusing to take it back.
my usage details shows 64 mb usage in just 36 mints.
later i found the solutions.
after taking connection first thing u should do is:

lock ur telephone by using dynamic locing facilty
124 (code) (code)
code is 4 digit u want to keep
all calls lock 123 code 4
open 123 code 1/0

second change modem password which is by default ur ca no.

go to register.mtnldelhi.in
then open ur 192.168.1.1 for delhi which is modem configuration and change the password with same as register.mtnl.in

also change password at view bill segment of mtnl web site.

I HOPE EVERYONE SHOULD DO THIS AND STOP UNAUTHORISED USAGE BY MTNL OFFICIALS.