Thread: unable to reach 192.168.1.1

am using a combo plan of mtnl.I am not able to connect to internet though my phone is working and modem lights are showing normal status.The window u get on rt clicking the internet connectivity icon on task bar shows 0 traffic.On clicking the support tab in the same window in the connection status all categories(ip add,subnet mask,default gateway) are shown blank hence the repair command cannot work.This cannot be corrected inspite of entering this data in tcp/ip settingsn from the contoll panel.
I also have a tata broadband connection which is working smoothly on the same machine.The local mtnl man is at loss and the officers are not accesible(? strike).
Any suggestions to solve the problem?
Can thre be a conflict because of the two NCDs? I always put the device not in use and the NCD not in use is disabled.
I cannot ping 192.168.1.1 (unreachable) though the modem is working as tested on other machine(Sterlite sam 300X)
Please suggest ways to solve the problem as the MTNL guy is at loss and there online support is practicaly non existant for last two weeks

Start > Run > cmd >ipconfig/all, check the details or post the screen shot.

After giving the command,all the tcp/ip settings of my Tata ICD are only shown.The MTNL settings are not shown at all

please use the command ipconfig/all and post the screen shot

could you post a screenshot of the SUPPORT page where the repair option is not available..

PROBLEM
Unable to connect MTNL BB with SAM330AX modem.

REF:http://delhi.mtnl.net.in/services/broadband.htm
download from link

http://mtnldelhi.in/services/con_s.doc

LAN1 to LAN4 wrongly mentioned. .
Also ensure you used VPI VCI 0 and 32 for MTNL.

Feedback.

Para two ;
Corruption in network/Lan Page
/ status repair options.
will update later.

This is the data generated after the command ipconfig/all
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\A Kamat>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : avinash-kamat
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter TATA:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82566DC Gigabit Network Con
nection
Physical Address. . . . . . . . . : 00-19-D1-7B-E3-99
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 202.149.208.92
202.149.208.11
203.94.227.70
203.94.243.70
Lease Obtained. . . . . . . . . . : Wednesday, May 27, 2009 09:32:29
Lease Expires . . . . . . . . . . : Thursday, May 28, 2009 09:32:29

C:\Documents and Settings\A Kamat>

The support page
of MTNL when the Repair tab is used reads
" Windows could not finish rpairing the problem because the following action could not be completed.

TCO/IP is not enabled for this connection . Cannot proceed "

This happens inspite of giving the TCP/IP settings through the connection window via controll panel

202.149.208.92 IN INDIA - - ISP NOC NETWORK
202.149.208.11 IN INDIA - - ISP NOC NETWORK
203.94.227.70 IN INDIA TAMIL NADU CHENNAI MAHANAGAR TELEPHONE NIGAM LTD. ISP DIVISION NEW DELHI
203.94.243.70 IN INDIA DELHI DELHI MAHANAGAR TELEPHONE NIGAM LTD. ISP DIVISION NEW DELHI
==============================


(A)to avoid confusion use
open DNS 208.67.220.220 and 208.67.222.222
Apply Save.

or reverse the order given by you in above list

right click on local area connection ( control panel->network connections) and click on properties , there ensure that tcp/ipv4 is CHECKED

it is clear that the tata connection is superseeding the mtnl connection. disconnect the tata connection, and with the mtnl connection connected, reboot the pc. let me know how it works