Thread: inability to change password

hi everyone
i have MTNL - broadband plan which prompts to change the password
from time to time.I am able to change them on MTNL'S page but as soon
as I try to change it on modem's page either it shuts down or the page
doesn't open .what to do ?..........kindly suggest

I think your modem is faulty. Go to your JE & tell him your problem. He will send you to service room & you can change your modem three for free. I am assuming you have modem from MTNL.

Modem cannot be faulty. If it was many other sites would not work. The problem is probably with the MTNL website.

PROBLEM
I try to change it on modem's page either it shuts down or the page
doesn't open

1.
Post your modem make and model.
and modem log in Id and PW. ( hope you had not changed them )
Screen shot of PW change page .

2.
You have changed your password in MTNL site.
say from abcd1234 to zxyw9876
Was it saved ?
If so
It appears you are On "always On" mode,
Inwhich case you should have lost connection to Internet !

If you are on "Dialer" mode then you could connect with new pw
zxyw9876.
please confirm.

"IF IT works DON'T repair it !"
In BSNl my user ID password is same for past two years !

Well , in my case when I change my settings it reflects easily. I can change my password in the modem easily.

I think he should specify his plan type more & problem more.

Fact of matter is that his modem is not able to adjust to new settings on mtnl site. This is quite a new thing. I have never heard of it. He should tells us whether his connection is lost or not. He might be asking this question from a internet cafe.


PS:I tested mtnl site by changing my password it is working fine.

OK, LS. I am empowering you in charge of this topic. Please help the member ngbh.