India Broadband Forum

ngbh · 07-25-09, 08:58 AM

hi everyone
i have MTNL - broadband plan which prompts to change the password
from time to time.I am able to change them on MTNL'S page but as soon
as I try to change it on modem's page either it shuts down or the page
doesn't open .what to do ?..........kindly suggest

Luke Skywalker · 07-27-09, 08:53 PM

I think your modem is faulty. Go to your JE & tell him your problem. He will send you to service room & you can change your modem three for free. I am assuming you have modem from MTNL.

just4kix · 07-27-09, 09:35 PM

Modem cannot be faulty. If it was many other sites would not work. The problem is probably with the MTNL website.

essbebe · 07-27-09, 09:53 PM

PROBLEM
I try to change it on modem's page either it shuts down or the page
doesn't open

1.
Post your modem make and model.
and modem log in Id and PW. ( hope you had not changed them )
Screen shot of PW change page .

2.
You have changed your password in MTNL site.
say from abcd1234 to zxyw9876
Was it saved ?
If so
It appears you are On "always On" mode,
Inwhich case you should have lost connection to Internet !

If you are on "Dialer" mode then you could connect with new pw
zxyw9876.
please confirm.

"IF IT works DON'T repair it !"
In BSNl my user ID password is same for past two years !

Luke Skywalker · 07-27-09, 10:02 PM

Well , in my case when I change my settings it reflects easily. I can change my password in the modem easily.

I think he should specify his plan type more & problem more.

Fact of matter is that his modem is not able to adjust to new settings on mtnl site. This is quite a new thing. I have never heard of it. He should tells us whether his connection is lost or not. He might be asking this question from a internet cafe.

PS:I tested mtnl site by changing my password it is working fine.

just4kix · 07-27-09, 10:18 PM

OK, LS. I am empowering you in charge of this topic.

Please help the member ngbh.

07-25-09, 08:58 AM	#1
ngbh Junior Member Join Date: Jul 2009 Age: 41 Posts: 10 Rep Power: 1	inability to change password hi everyone i have MTNL - broadband plan which prompts to change the password from time to time.I am able to change them on MTNL'S page but as soon as I try to change it on modem's page either it shuts down or the page doesn't open .what to do ?..........kindly suggest

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07-27-09, 08:53 PM	#2
Luke Skywalker Jedi knight Join Date: Jul 2009 Location: IBF Age: 21 Posts: 1,818 Rep Power: 5	I think your modem is faulty. Go to your JE & tell him your problem. He will send you to service room & you can change your modem three for free. I am assuming you have modem from MTNL.

07-27-09, 09:35 PM	#3
just4kix Platinum Member Join Date: Dec 2007 Location: Pune Posts: 8,899 Blog Entries: 6 Rep Power: 19	Modem cannot be faulty. If it was many other sites would not work. The problem is probably with the MTNL website.

07-27-09, 09:53 PM	#4
essbebe Platinum Member Join Date: Aug 2007 Location: Chennai Posts: 4,246 Rep Power: 12	PROBLEM I try to change it on modem's page either it shuts down or the page doesn't open 1. Post your modem make and model. and modem log in Id and PW. ( hope you had not changed them ) Screen shot of PW change page . 2. You have changed your password in MTNL site. say from abcd1234 to zxyw9876 Was it saved ? If so It appears you are On "always On" mode, Inwhich case you should have lost connection to Internet ! If you are on "Dialer" mode then you could connect with new pw zxyw9876. please confirm. "IF IT works DON'T repair it !" In BSNl my user ID password is same for past two years !

07-27-09, 10:02 PM	#5
Luke Skywalker Jedi knight Join Date: Jul 2009 Location: IBF Age: 21 Posts: 1,818 Rep Power: 5	Well , in my case when I change my settings it reflects easily. I can change my password in the modem easily. I think he should specify his plan type more & problem more. Fact of matter is that his modem is not able to adjust to new settings on mtnl site. This is quite a new thing. I have never heard of it. He should tells us whether his connection is lost or not. He might be asking this question from a internet cafe. PS:I tested mtnl site by changing my password it is working fine.

07-27-09, 10:18 PM	#6
just4kix Platinum Member Join Date: Dec 2007 Location: Pune Posts: 8,899 Blog Entries: 6 Rep Power: 19	OK, LS. I am empowering you in charge of this topic. Please help the member ngbh.

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