Thread: Problems with Sterlite 300AX modem

Hi Guys,
I have an MTNL broadband in Mumbai.I was suing Lan wire to use internet. I was trying to change some settings in the Sterlite modem so that I could use that with wi-fi.
I must have made a mistake some where. Now I am unable to use Internet. I am not much a techie so would really appreciate if someone can post the screenshots of their settings that I can use. I tried the Dignostics with VCI and VPI : 0 and 32, 0 and 35 respectively but am unable to ping the server.
Please help.
Thanks in advance.
Abhishek

http://74.125.95.132/search?q=cache:...ient=firefox-a

or

http://mtnldelhi.in/services/con_s.doc

For BSNL VPI/VCI is 0 and 35.
for MTNL it is 0 and 32.
You can reset the modem to factory settings.
( with power on for 20 0r 30 seconds )
If you were using a Dialer . check whether you can connect .
Use LAN1. port/ethernet port.
If not follow procedure in above doc.

Hi!
Thanks a ton.
Will try to configure it accordingly when I get back from work.
Thanks for your prompt reply.

Hi!
I have changed the settings as per the document but it is still not working. I ran the diagnostics and the results are:
Lan connection : Pass
ADSL sync : Pass
Everything else : Fail

Please help.

Post following Data:
Procedure :
Start RUn type cmd OK
new window opens
type ipconfig /all
Copy paste data here.
Confirm you tried "Dialer" Mode
or " Always On "Mode. " ( userID PW entered in Modem )

If possible post screen shot of WAN settings page
as only JPG annexure here.
or Upload at tinypic.com and give link here as
h t t p://i34.tinypic.com/ab45yu7.jpg etc