MTNL - High Pings and Slow Net

**snickerr34007** · 03-14-10, 01:47 AM

Hello ,

I have unlimited MTNL plan [ 1599 Rs ]

And my speed since 2 days is around 276 kbps [ which has to be 1.344 MBPS ]

My Pings are around 250 + in Games online ~

I live in Mulund , Mumbai

Is there any problems going with MTNL in Mumbai recently ?

3 days ago - the net was fine ~

Will they fix it soon ?

Please need your opinions

Thanks

**tech123** · 03-14-10, 08:42 PM

Wait for sometime bcause since you are sure theirs a problem at MTNL side so it may get resolved automatically.
If not you have no option other than regestering a complain.

**gaggan4392** · 03-14-10, 09:33 PM

You should register a complain..........
Try Pingtest.net - The Global Broadband Quality Test to see your real ping.

**snickerr34007** · 03-14-10, 10:13 PM

Hi guys ,

Today morning for an hour the net was 1.344 mbps

But after that it went down once to 0.45 mbps ~
I tried pingtest

Qatar Server - 181 pings - C Grade ~

Mumbai Server - 312 Pings - D Grade ~

[ I live in Mumbai ]

I have completely updated Avast antivirus ~

I think its their problem

I have my exams now [ Till 30th ]

Hope the problem will get fixed soon ~

**rushab123** · 03-14-10, 11:02 PM

I have a DNA A212 Router.
Now the problem is that when i want to portforward my utorrent it does not happen.I did have a static IP and I did try to go to virtual server and then add the utorrent port i want to forward.I dont know why is not happening.ANy idea from whome to take help
I have I have unlimited MTNL plan [ 1599 Rs ]
Please help

**gaggan4392** · 03-14-10, 11:09 PM

Originally Posted by rushab123

I have a DNA A212 Router.
Now the problem is that when i want to portforward my utorrent it does not happen.I did have a static IP and I did try to go to virtual server and then add the utorrent port i want to forward.I dont know why is not happening.ANy idea from whome to take help
I have I have unlimited MTNL plan [ 1599 Rs ]
Please help

Are you using PPPoE mode or Bridged Mode???
You can forward port in Bridge mode...............

Download this and look for the best port......................
Port Forwarding Wizard - Free software downloads and software reviews - CNET Download.com

**crashnburn_in** · 03-17-10, 02:05 PM

Originally Posted by snickerr34007

Hello ,

I have unlimited MTNL plan [ 1599 Rs ]

And my speed since 2 days is around 276 kbps [ which has to be 1.344 MBPS ]

My Pings are around 250 + in Games online ~

I live in Mulund , Mumbai

Is there any problems going with MTNL in Mumbai recently ?

3 days ago - the net was fine ~

Will they fix it soon ?

Please need your opinions

Thanks

Originally Posted by snickerr34007

Hi guys ,

Today morning for an hour the net was 1.344 mbps

But after that it went down once to 0.45 mbps ~
I tried pingtest

Qatar Server - 181 pings - C Grade ~

Mumbai Server - 312 Pings - D Grade ~

[ I live in Mumbai ]

I have completely updated Avast antivirus ~

I think its their problem

I have my exams now [ Till 30th ]

Hope the problem will get fixed soon ~

Originally Posted by gaggan4392

Are you using PPPoE mode or Bridged Mode???
You can forward port in Bridge mode...............

Download this and look for the best port......................
Port Forwarding Wizard - Free software downloads and software reviews - CNET Download.com

snicker - Interesting. Are these speeds consistent?

**gaggan4392** · 03-17-10, 02:09 PM

Originally Posted by crashnburn_in

Interesting. Are these speeds consistent?

What do you mean??

**snickerr34007** · 03-18-10, 12:02 AM

yes dude ,

Since 2 days my speed is 274 to 356 kbps ~

And pings are always high ~ [ 200 to 300 Pings ]

Can't play a single game in India online

**sakaz** · 03-18-10, 12:27 AM

i am staying in kandivali.can anyone please tell when my speed will be upgraded.before i was on384unlimited and now i am being upgraded to752 unlimited.but mt speed is not upgraded.complaint to cc 1000 times but no use.any they are not giving any reply till when it will be upgrade.please some body reply

**smukherjee1979** · 03-19-10, 01:14 PM

Hello folks...!

I am newly registered here...and thought to contribute by enlisting my experience(s) with MTNL triband for over 2 years now....

OK...the one thing that describes MTNL is its a very good ISP...provided you never had problems with it in the first place...

lemme explain...

I stay at BARC, Anushaktinagar, and am connected to Mankhurd exchange. I applied for my telephone connexion (solely for the triband) and got it within 2 days...which was contrary to what I had heard about MTNL services...
Then immediately applied for triband and got it within 3 days...well in both the cases I called the local xchange n number of times, where n>6 coz i dont remember the value...
So initially i had 849 NU plan...which was giving me 230 kbps, while my neighbours in my building with the same plan were gettin about 1 mbps...

I then switched to 512 unlimited...my speed remained same at 230 kbps...so herein started my ordeal with MTNL....

I contacted ALL the possible help line numbers available at their site like 1504, 198, 1500, etc etc but due to lack of sufficient tech knowledge I failed to make them understand the problem in most of the cases...

Finally after one week I became despo and called the East region GM...and a lady picked up the fone...She was the first person I thought who had some manners to talk to ppl, and gave me the mobile number of the GM. I called him and prepared myself for an irritating 'Hello'...but voila...that person seemed to quite decent and tried to understand my problem coolly...and asked me to call back while he'll go and investigate.
I called back later and was told that my speed have been upgraded. I went home and found the speed was 490 kbps...and i was happy...

Then MTNL slashed rates and with same price of 1599 rs gave 1 mbps...this time I found the speed to increase automatically to about 850-900 kbps, and again I was happy. speedtest shows the result to be 1.03-1.10 mbps most of the time.

Then for the last few months my phone started getting dead at least once per month...

During all this time my neighbours are having perfectly fine time with MTNL with rock solid connexion and good speeds...

The local xchange guys told me some cable is getting stolen and for that the disconnexions...I donno how it happens regularly anyway...

Then recently MTNL once again slashed rates and 1599 rs was supposed to give 1.344 mbps... I came to know about it when my friend with 999 rs connexion said that he was getting 1 mbps...coz as usual my speed never increased this time...

I again tried all possible help line calls...as usual of no avail...and finally did wht I did last time...called the area GM...the same old and nice lady picked up...and gave the mobile number (this some some different person)...
I called him and he wished Good Morning...

(I never xpected that frankly)...and listened to my prob and took prompt action...
I went home and found I could not connect to the net... the problem was 'PPP down' and 'internet' LED no glowing...( it has happened before n nu,ner of times and got recovered on auto after a few hours)...
But this time I got suspicious and called the Prabhavati server...some lady picked up the fone after the 20th try and started testing my line. After about 15 minutes my line was up and net was working fine...with the old 1 mbps speed...

The lady called back and informed that they tried to upgrade my speed (after they got the call from GM

) and that has created the PPP down problem because of some wrong port...and they have reverted back to 1 mbps...
I asked then what about my 1599 rs tht i am shelling out per month...she said they are having some problem with 1.344 mbps connexion which will be solved within 1-2 days...Today is the DAY 0...

Lets see what happens next...

**smukherjee1979** · 03-19-10, 01:47 PM

Hello folks...!

I am newly registered here...and thought to contribute by enlisting my experience(s) with MTNL triband for over 2 years now....

OK...the one thing that describes MTNL is its a very good ISP...provided you never had problems with it in the first place... lemme explain...

I stay at BARC, Anushaktinagar, and am connected to Mankhurd exchange. I applied for my telephone connexion (solely for the triband) and got it within 2 days...which was contrary to what I had heard about MTNL services...
Then immediately applied for triband and got it within 3 days...well in both the cases I called the local xchange n number of times, where n>6 coz i dont remember the value...
So initially i had 849 NU plan...which was giving me 230 kbps, while my neighbours in my building with the same plan were gettin about 1 mbps...

I then switched to 512 unlimited...my speed remained same at 230 kbps...so herein started my ordeal with MTNL....

I contacted ALL the possible help line numbers available at their site like 1504, 198, 1500, etc etc but due to lack of sufficient tech knowledge I failed to make them understand the problem in most of the cases...

Finally after one week I became despo and called the East region GM...and a lady picked up the fone...She was the first person I thought who had some manners to talk to ppl, and gave me the mobile number of the GM. I called him and prepared myself for an irritating 'Hello'...but voila...that person seemed to quite decent and tried to understand my problem coolly...and asked me to call back while he'll go and investigate.
I called back later and was told that my speed have been upgraded. I went home and found the speed was 490 kbps...and i was happy...

Then MTNL slashed rates and with same price of 1599 rs gave 1 mbps...this time I found the speed to increase automatically to about 850-900 kbps, and again I was happy. speedtest shows the result to be 1.03-1.10 mbps most of the time.

Then for the last few months my phone started getting dead at least once per month...

During all this time my neighbours are having perfectly fine time with MTNL with rock solid connexion and good speeds...

The local xchange guys told me some cable is getting stolen and for that the disconnexions...I donno how it happens regularly anyway...

Then recently MTNL once again slashed rates and 1599 rs was supposed to give 1.344 mbps... I came to know about it when my friend with 999 rs connexion said that he was getting 1 mbps...coz as usual my speed never increased this time...

I again tried all possible help line calls...as usual of no avail...and finally did wht I did last time...called the area GM...the same old and nice lady picked up...and gave the mobile number (this some some different person)...
I called him and he wished Good Morning...

(I never xpected that frankly)...and listened to my prob and took prompt action...
I went home and found I could not connect to the net... the problem was 'PPP down' and 'internet' LED no glowing...( it has happened before n nu,ner of times and got recovered on auto after a few hours)...
But this time I got suspicious and called the Prabhavati server...some lady picked up the fone after the 20th try and started testing my line. After about 15 minutes my line was up and net was working fine...with the old 1 mbps speed...

The lady called back and informed that they tried to upgrade my speed (after they got the call from GM

) and that has created the PPP down problem because of some wrong port...and they have reverted back to 1 mbps...
I asked then what about my 1599 rs tht i am shelling out per month...she said they are having some problem with 1.344 mbps connexion which will be solved within 1-2 days...Today is the DAY 0...

Lets see what happens next...

**tech123** · 03-19-10, 03:52 PM

Can you please PM me the mobile number of the GM

.

**virajrvyas** · 03-26-10, 05:08 PM

i just got my 512 unlimted installed..getting only 50kbps.live in mulund mumbai..plese help.this mtnl nonsense has blocked my port in utorrent which used to work in hathway...help guys

**gaggan4392** · 03-26-10, 05:11 PM