Thread: Lan connections not working.

well, there was rain nd m nt sure if water went inside the modem.
When i came back i saw only power signalling light glowing. i switched it off and then switched on but again the power light was on. I again switched it off and pressed the reset button. I switched it on and then i see all the lights glowing but only LAN connection not glowing even my computer didnt show the net connection. But in the modem the power, active, system and link lights working. only the lan connection light not glowing. Dont know what happened. it seems a little bit water went inside but it dried up.
HG510 is the modem number.
Please suggest me what to do.

I again switched it off and pressed the reset button

Your previous modems settings erased, and now default factory settings
How do you connect to Internet now?
Using a "dialer" and enter UserId/PW in computer window ?

Type 192.168.1.1 in browser address box
Enter admin PW admin
make changes.

1.
Please access modem menu pages and confirm
Device info appears like this.
India Broadband Forum
see signature link wa 3002_g4 ( except for wifi pages )
2.
Check Diagnostics page for failed components.
India Broadband Forum
feedback.

I think I have some kind of a similar problem. When I had called them, they said the LAN light must stay stable but mine flickers. I am facing major conection problems since this month started. I am not even able to access settings. When I type the address and id password, it shows the following.
Protected Object
This object on the RomPager server is protected

@viru
This object on the RomPager server is protected
Modem HG510 or any other ( mention details of yours )
You have to reset the modem to factory settings.
You are using incorrect ID PW to access modem settings.
Uually admin PW admin or password. or Blank or 1234

ref:http://www.indiabroadband.net/broadb...tml#post284804 (192.168.1.1 No access !)

The modem's details are these
Product name - ADSL2+ Modem
Model name - SAM300 AX

I am using the exact default access settings stated below the modem. If I have to press the small button behind the modem to reset it to factory settings, I have already done it 2-3 times. It is still the same. I have even already tried everything of the thread you referred. Is there anything else that could help?

If possible get a friend's modem at your place and check. By this way you can confirm whether it is a modem fault or not.

If the above not possible, take the modem to the MTNL office and ask them to check there.

Model name - SAM300 AX
http://www.indiabroadband.net/attach...tci-status.jpg

Post as attachment yours. confirm same menu page.

ref settings
http://mtnldelhi.in/services/con_s.doc

@meetdilip Unfortunately I have no friends living near me who have mtnl. Others say their connection is alright. I will register complaints and wait for a few more days. If nothing changes, I will take it to their office. Btw is their office the same where we pay the telephone bill?

@essbebe Yes my modem's model number is SAM300 AX but I am not able to access the settings page. Even the phone helpline person didnt know what was wrong. She said she was passing on a complaint from her side to the mtnl server but I didnt get any response later from them.

I think because I download a lot, mtnl has put restrictions on my connection by reprogramming my modem. Should I try using some modem hacking tools? What do you say?

Did you download the link given in Post No 7 ??

Yes. I was on LAN4 before and now I am on LAN1. I changed the network settings as said but no change in the connection. I even restarted and reset the modem after changing network settings. And I tried to login to settings after changing but couldn't so I changed back. Any other things I can try?

Post as attachment screenshot Connection status page.
wait.....
similar page: FULL.
http://img862.imageshack.us/img862/3685/deviceinfo.jpg

No that image is not a similar error message. What I get is only what I had posted and that too I get after trying to login 3-4 times. The helpline persons all said the same id and password as admin admin but it doesnt work. I'm posting once again the error message that I see
Protected Object
This object on the RomPager server is protected

Is there any other way to access the modem settings?

@viru
SamAx300 : Starting Post No 3
If you are getting connected to Internet and can surf
What Is My IP Address? Lookup IP, Hide IP, Change IP, Trace IP and more...
Say 59.xx.xx.xx
Retype in browser adddress bar.

A window may appear to access modem menu pages.
If no success, You have to RESET to factory settings and try.

see link 192.168.1.1 below.


In computer
START RUN
type cmd
OK
New window
type ping 192.168.1.1
result ??

I tried it using my ip now but the same page shows up
Protected Object
This object on the RomPager server is protected

I did as you wrote. The result was as below

Pinging 192.168.1.1 with 32 bytes of data:

Reply from 192.168.1.1: bytes=32 time<1ms TTL=254
(Reply from... is repeated 3 more times)

Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

try ID mutiplay PW password
or Id User PW password
or ID support PW password.
If still no result ,
againTry RESET or
exchange modem.
2.
clear your browser cache.
download Ccleaner from filehippo.com

I had already tried support and password. The others don't work either. I noticed a thing just now. No matter if I type a different id and password each time, I only get three tries after which the same page shows up.
I think Ccleaner won't make any difference. I have a similar software except registry cleaner in it. It is some bad connection problem.
I think I will have to exchange the modem now.

Since you and can get connected to Internet and surf. Be online.
Check your IP and PM to me ( if you wish ), so that I can try to access the modem settings. Your system ( harddisk ) cannot be accessed.
My OS Windows 7 Professional.

Should I try to upgrade the firmware on my own? Will I be able to connect to the internet as soon as I do it or will I have to change any settings? What are they?

hmm I'm sorry but I cannot tell you my ip because for you to access it, I will have to accept portscan attempts which is a threat. Though I have a dynamic ip but still.

@viru

Should I try to upgrade the firmware on my own

Which method you will use ? If you cannot access modem menu?


2.
What Is My IP Address? Lookup IP, Hide IP, Change IP, Trace IP and more...
mine for next 15 minutes.
wait
117.193.59.74
admin admin find the modem make !

That IP didn't work

Changed to Dialer mode :
117.193.59.74 available now

seems default ID is admin No change possible.
Got a user with same modem STERLITE at another IP 2813xxxx@a

Yours not opening.
Being Sunday, if you RESET the modem may not be possible to reconnect.

From help page :
Maintenance

Administration
There is only one account that can access Web-Management interface. The default account is "admin", and the password is "1234". Admin has read/write access privilege. In this web page, you can set new password for admin.

I think mtnl is keeping a close eye on me. I will have to change the modem and see if the problem resolves.

admin 1234 doesnt work. I had tried this one too

Off thread:
Can to you connect your computer to LAN2 and LAN3
and give the results.

LAN 2 and 3 not working at all

For testing:
Please change over to 1483 Bridging mode and test Lan 1
In "Dialer" mode.
then Lan 2. same computer.
MTNL has suggested Dialer Mode to connect to SAME SINGLE LAN port in another router (WA3002_g1)
0 32 for Internet say VPI0 and VPI2 0 33 for IPTV
we cannot use two different VPI's for same 0 32.