Thread: Why Netgear N150 DGN1000 gets disconnected automatically on MTNL Delhi ?

Can any one please tell me why Netgear N150 DGN1000 gets disconnected automatically on MTNL Delhi ?

And please tell me the solution for it as soon as possible.
Should I replace this Netgear Modem + Router?

Thanks.

http://www.indiabroadband.net/attach...dgn-1000_1.jpg
confirm you get connected work /surf , then gets disconnected.
Post connection status page.

for forum use if needed
http://www.indiabroadband.net/comput...tml#post315289 (Monitor Screen Shot)

Is it due to firmware ?

How long you are using this Netgear DGN1000? old or new ?
confirm you get connected work /surf , then gets disconnected.
Post connection status page.


reply to queries raised by members. and post info asked for.

Thanks.
I bought this last week from Nehru Place.
I am using it at my home.
All settings were configured by the Netgear Support People.

contact customer care of Netgear.
if possible check your IP here
myIPaddress.com: What is my IP address? How do I find my IP address?
be on line and give them the link. they may access the modem remotely.

thanks for the advise.

You seem to be unhappy withthe suggestion made here to contact Netgear.
Within a week, if the user attempts FW upgrade etc, without really knowing the problem, company may not replace a "DUD" unit.

If you are prepared to try your self the setting in the router and system, you have to give feed back here for queries raised.

If you are an old user of BB and familiar with the "jargon" members will
try to help you out.
To start: try to change Mod mode to GDMT.
Any other adsl modem in use ?
Keep participating in forum. Any response from Netgear CC ?

ftp://downloads.netgear.com/files/DG...SM_15Oct09.pdf

Hi essbebe,
I read your comments on this page also -
indiabroadband .net /bsnl-broadband/33410-netgear-dgn1000-help-urgent.html

I do have LAN Modem from MTNL, and didn't face such kind of problem yet.
Even MTNL Modem seems to be a chinese local one, but still no such issue was faced by me in that as well.

Now I bought a good quality Modem of Netgear, and facing such kind of problem, that LAN and Wireless connections both gets disconnected automatically after half hour or one hour.

Please reply me, otherwise I will go to the place where I bought this modem, and will ask for money back or replacement.

My LAN also gets disconnected, not only WAN.
This value is set to my modem as 1420. (In my previous modem, it was set to 1492)
My modem is this - indiabroadband .net /mtnl-broadband/38286-why-netgear-n150-dgn1000-gets-disconnected-automatically-mtnl-delhi.html#post341634

I do have an extra LAN Modem from MTNL since 3 years, and didn't face such kind of problem yet.
Even MTNL Modem seems to be a chinese local one, but still no such issue was faced by me in that as well.

Now I bought a good quality Modem of Netgear, and facing such kind of problem, that LAN and Wireless connections both gets disconnected automatically after half hour or one hour.

Please reply me, otherwise I will go to the place where I bought this modem, and will ask for money back or replacement.

Any Adsl modem needs minimum input to get connected to Internet.
Since you have an old ("ANAMIKA") modem, try it again and confirm you get connected to internet.

Then try the new NETGEAR DG1000 and cd installation,if any supplied.
VPI/VCI for MTNL 0 and 32 DNS use google 8.8.8.8 and 8.8.4.4.
Check connection status. Post as screenshot ( attachment jpg ) picture here.

If the old "Anamika" BSNL modem is still working
Exchange for a NetGear WGR614V9 wifi router only.
and use both.

I do not know whether you could surf in LAN mode or Wifi mode with the new Netgear model. at least for say 5 minutes.
It "disconnects automatically" from MTNL is a vague statement.

I am facing the same problem with Netgear N150 ADSL 2+ router. I recently changed my MTNL line, changed the splitter. Even got a replacement from the netgear router.. got the firmware upgraded. Less diconnects, but still facing the same problem. D-Link was is working fine when checked with alternate modem.

Other ADSL modem are working fine. Why cant netgear maintain a steady connection ? it disconnects in every 30 minutes.

Account Name
Firmware Version V1.1.00.41_ww
ADSL Firmware Version 3.4.4.0.0.1
Modem Status Connected
DownStream Connection Speed 1152 Kbps
UpStream Connection Speed 509 Kbps
VPI 0
VCI 32

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