India Broadband

batman · 05-07-2008, 05:49 AM

ill rate it 7
cos their speed in south delhi is awsome
But when it comes to customer service......horrible....

1504 never gets answered.
But if ur complain is regestered, either by trying 20 times!! or using IVR.
Their field service is very very fast

AND yes i have never ever faced any billing problem since 7 years!!

AIRTEL, had to settle it at least 4 times, and eventually ended up paying them something more than they deserved and terminated it....4 times!!! and they r still willing to fit another new connection!!!! Chooor sallle

xtreme_coder · 06-07-2008, 07:22 PM

i agree with many of you..
mtnl sucks big time..
im just waiting for the arrival of some good isp in india which will provide speed with unlimited plans..unlike these miserly mtnl idiots..

lordofthething · 04-08-2008, 01:18 PM

I rated it a 8/10.Reduced it by 2 points due to the non-existent CC.The speeds are awesome & downtimes are fairly low.

doomwithdon · 04-08-2008, 11:50 PM

id give it a 9/10...as said before 1 pt gone coz of CC...but the speeds i get are incredible..can dwnd 3-4 gb data every nght which is not possible with any other service provider at the price of Rs 849 per month.

hans_net · 11-08-2008, 05:21 AM

Who formed Mtnl....who r the people who manage the network system...are there any??...Whenever i call the customer care for solution, the only remedy they have is "pls call 197 and speak to the area manager, and as expected the phone keeps ringing..ringing..ringing..ringing..ringing..ringi ng.........and ringing till it automatically disconnects itself...

U know people what i think, is that even the area manager is busy calling the the MTNL customer care to get his internet connection problem sorted out...hahahaha!!

MTNL u truly deserve a rating of 0 when it comes to customer care and a rating of 10 for customer -torture...

Quote:

Originally Posted by doomwithdon

id give it a 9/10...as said before 1 pt gone coz of CC...but the speeds i get are incredible..can dwnd 3-4 gb data every nght which is not possible with any other service provider at the price of Rs 849 per month.

Hi there!
i might have to think of u as an MTNL employee cos how in the world r u able to download 3-4 gb data every single night??...that too on a NU plan or any plan for that matter...

Man!! ur one lucky guy...hope the luck keeps runnin for u

BradEuk · 11-08-2008, 11:52 PM

Except for their Customer Service the overall service is quite good.

Anyways no ISP in India has a good customer service.

Infact no company whether its ISP or Any other has good Customer Service

vip11204 · 25-08-2008, 10:23 PM

Quote:

Originally Posted by rockyj123

ill give it a 7 because of their poor customer support and that i get only 256kbps instead of 512kbps speed in 749NU plan....and not having unlimited download plan in mumbai....otherwise pretty satisfied....
i jst feel they should have clock on thier website, so that NU plan people know when it is 12pm and when it is 8am according to mtnl

Hey. I am from Mumbai. I am going to have MTNL broadband for downloading. You said unlimited lan is not there in Mumbai. Is it true, if yes then I am screwed.

viking004 · 03-11-2008, 07:53 PM

i m srsly frstrtd wid mtnl ,just for voting for this it took 5 minutes ,i m using it for past one month and only during diwali holydays i got continuous speed of around 1mbps and for rest of period IT DISCONNECTS AFTER EVERY MINUTE AND FOR ONE MINUTE I DUNNO WAT THE SPEED IS BECAUSE DURING EVERY SPEED CHEDK IT DISCONNECTS!!!!!!!!!!

bhatiavk · 13-11-2008, 09:51 AM

Quote:

Originally Posted by suvi

Rate MTNL service you are getting. Let us know how good a job they are doing in satisfying their customers.

MTNL Sucks Big Time .. half of time its down no customer service .. gets disconnected very offen .. i had the 256 Unlimited plan in which i was getting the speed of 2 Mbps but on a very nice day they decided to revert it back to 256 .. i changed the plan to 512 kbps but again its very slow .. Waiting for the RailWire to come to Delhi so i can change the ISP ..

ckranjan2 · 14-11-2008, 05:57 AM

hi,
im also using 256 kbps UL plan, got it 3 days back.my max. speed is also 2 mbps. may i know after how much time they will reduce it.

View Poll Results: What is your rating of MTNL broadband on scale of 1 to 10? 1, worst and 10 the best.
1	14	22.58%
2	3	4.84%
3	4	6.45%
4	1	1.61%
5	6	9.68%
6	2	3.23%
7	7	11.29%
8	10	16.13%
9	7	11.29%
10	8	12.90%
Voters: 62. You may not vote on this poll

05-07-2008, 05:49 AM	#11
batman Junior Member Join Date: Jul 2008 Age: 38 Posts: 15 Rep Power: 0	Speed : Awsome, Service : forget it ill rate it 7 cos their speed in south delhi is awsome But when it comes to customer service......horrible.... 1504 never gets answered. But if ur complain is regestered, either by trying 20 times!! or using IVR. Their field service is very very fast AND yes i have never ever faced any billing problem since 7 years!! AIRTEL, had to settle it at least 4 times, and eventually ended up paying them something more than they deserved and terminated it....4 times!!! and they r still willing to fit another new connection!!!! Chooor sallle

11-08-2008, 11:52 PM	#16
BradEuk Junior Member Join Date: Aug 2008 Posts: 50 Rep Power: 1	Except for their Customer Service the overall service is quite good. Anyways no ISP in India has a good customer service. Infact no company whether its ISP or Any other has good Customer Service __________________ Wireless Broadband Help and My New Blog

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06-07-2008, 07:22 PM	#12
xtreme_coder Junior Member Join Date: Jul 2008 Posts: 3 Rep Power: 0	i agree with many of you.. mtnl sucks big time.. im just waiting for the arrival of some good isp in india which will provide speed with unlimited plans..unlike these miserly mtnl idiots..

04-08-2008, 01:18 PM	#13
lordofthething Junior Member Join Date: Jul 2008 Age: 23 Posts: 17 Rep Power: 0	I rated it a 8/10.Reduced it by 2 points due to the non-existent CC.The speeds are awesome & downtimes are fairly low.

04-08-2008, 11:50 PM	#14
doomwithdon Junior Member Join Date: Jun 2008 Posts: 9 Rep Power: 0	id give it a 9/10...as said before 1 pt gone coz of CC...but the speeds i get are incredible..can dwnd 3-4 gb data every nght which is not possible with any other service provider at the price of Rs 849 per month.

03-11-2008, 07:53 PM	#18
viking004 Junior Member Join Date: Nov 2008 Posts: 1 Rep Power: 0	i m srsly frstrtd wid mtnl ,just for voting for this it took 5 minutes ,i m using it for past one month and only during diwali holydays i got continuous speed of around 1mbps and for rest of period IT DISCONNECTS AFTER EVERY MINUTE AND FOR ONE MINUTE I DUNNO WAT THE SPEED IS BECAUSE DURING EVERY SPEED CHEDK IT DISCONNECTS!!!!!!!!!!

14-11-2008, 05:57 AM	#20
ckranjan2 Junior Member Join Date: Nov 2008 Age: 25 Posts: 4 Rep Power: 0	hi, im also using 256 kbps UL plan, got it 3 days back.my max. speed is also 2 mbps. may i know after how much time they will reduce it.

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India Broadband

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Rate MTNL service you are getting.

View Poll Results: What is your rating of MTNL broadband on scale of 1 to 10? 1, worst and 10 the best.

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