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MTNL Mumbai DNA-2013 ADSL2+ router - Only one device connects to Wifi at one time

  1. #1
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    Default MTNL Mumbai DNA-2013 ADSL2+ router - Only one device connects to Wifi at one time

    Problem is that at one time only one device can be connected to the Wifi. So if I want another device to connect, I have to disconnect the first and then try reconnecting the other device. But sometimes even the second device does not connect.

    All devices however keep showing that the wifi network is available but none can connect except one. I have variously tried couple of Galaxy phones, a Kindle, Sony ebook reader, Lenovo netbook.

    Is there something in the router setting that I am missing?

    The MTNL engineers acknowledge the problem but are not able to fix the problem. MTNL was good enough to replace my router with a brand new DNA-2013 ADSL2+ but the problem persists.

    BTW, the permissible 2 LAN connections work fine at the same time.

  2. #2
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    In your router control panel change the limit for number of users/chanels and DHCP

    1 : Go to your router control panel using the IP that is on your manual. Must be 192 dot something.
    2 : Find the DHCP option and select IP ranges to assign 1 to 255
    3 : Go to wireless options and increase the number of users or channels to be used to say 10 or select auto if there is such an option.
    4 : Save the changes and restart your router.
    Hope this helps.
    See if this works or else you know where to come back to

  3. #3
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    Have attached the wireless config screenshot. Seems like I have the settings as you mention. BUt still the problem persists.


    wireless setting.png




    Quote Originally Posted by Admin View Post
    In your router control panel change the limit for number of users/chanels and DHCP

    1 : Go to your router control panel using the IP that is on your manual. Must be 192 dot something.
    2 : Find the DHCP option and select IP ranges to assign 1 to 255
    3 : Go to wireless options and increase the number of users or channels to be used to say 10 or select auto if there is such an option.
    4 : Save the changes and restart your router.
    Hope this helps.
    See if this works or else you know where to come back to

  4. #4
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    Please go to Advance set up tab then select WAN options then click on the first setting that you see there that vpi vci thing then click on PPPoE and there you need to select "Bridge PPPoE Frames Between WAN and Local Ports"
    Then keep clicking next till the end where it would show you the summery and then save and reboot.

    If this works which I hope it does then good but if not we would have to wait till some one else replies as I cant think of anything else.

  5. #5
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    The Advanced set up tab does not seem to have a Wireless or WAN options. Instead it has the following: Firewall, Routing, NAT, QoS, VLAN, ADSL

    However, I found 'Bridge Mode' mentioned under another tab, Interface setting>Internet. Should I use 'Bridge Mode' instead of "PPPoA/PPPoE" ?

    See attached screenshot.

    wirelss setting 2.png
    Attached Images Attached Images

  6. #6
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    What do you have under the firewall setup? Could you possibly post a screen shot?

  7. #7
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    Also please post a shot of your ACL or access control management page.

  8. #8
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    Before you do anything else could you also try deactivating the acess control setting if there is a blanket setting and then try connecting more then one devices and see if it works. Also what does it say? Does it say no internet access or just cannot connect to wifi atall?

  9. #9
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    Please paste the settings of DHCP server page. This should help us in narrowing the issue.

  10. #10
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    Default acl screenshot

    Quote Originally Posted by Admin View Post
    Also please post a shot of your ACL or access control management page.
    Attached is the ACL page screenshot.acl screenshot.png

  11. #11
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    Attached is the DHCP server settings screenshot.DHCP server settings Screenshot.png

  12. #12
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    I'm facing the same problem.

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