India Broadband

gardencityboy · 07-07-2008, 09:09 PM

you have not tried sify or reliance so you are saying that MTNL is bad
try them and then you will know

lorddrake · 08-07-2008, 04:44 AM

As I always said that MTNL is the worst of all but some of the forum members disagree.To prove them wrong,here is another incident(lets say tragedy).
As I was fed up of limited bandwidth of MTNL,I decided 2 change my plan 2 night unlimited plan of MTNL.After a few days ,I got a cal frm MTNL dat my new plan is activated as it had Night Unlimited+1.25GB of day limit.So at 12:15 am ,I started surfing n everthing was fine until 1/2 an hour or so.At abt 1:00 am,the net disconnected,I connected it again....got disconnected again...n dis continued.After evry 10-40 secs,I get disconnected.I noticed da same for a few days.I tried at odd hours like 2 in da morning or sometimes at 4 am.But da result was same.Den I realised dat the whole drama of MNTL giving night unlimited is fake.den i switched switched 2 day timings.but dis time da situation improved frm disconnection from evry 10-40 secs 2 10-30 mins(dis is da exact situation b4 i took da night unlimited plan,da difference being dat now i pay 449 more than b4 which amounts 2 Rs.849 pm).Tired of dis,i called da customer care ,dey registered my complaint n was 2 disconnect da phone wen i asked dat where's my complaint,the lady on da other side replied,didn't i tel u(c how dumb these customer care ppl r),I said no n got da complaint no..Upon askingdat wen wil my problem b solved,she replied dat she dont no n some1 wil surely reply 2 me.I waited for few days n rang up again 2 customer care,I gave my complain no. n upon asking wats da status da lady replied dat da problem has been solved.Wat??Solved???Not a single technician called or visited me nor I hav seen any improvement.I decided 2 register another complain went ahead.I told da operator dat I got another problem n told I get vry less speed (7-14 KBps).She told dat dats not a problem n asked me follow her instructions,I said ok n she continued.She told me 2 click on da icon,I asked which icon.He said it is called icon.I replied dat everthing displayed in da desktop r in da form of icons,so which 1.She argued n said,its called icon.I said ok n told her dat where cud i find dat.She replied dat it is placed at bottom near the time(c how fool she is,she even dont even no dat da bar where time n other startup items appear is called taskbar).I said ok.Den I asked dat how does it look like,she replied dat it look like an icon(Wat??Is her brain alrite!!!)I said which 1...there r many.She asked me wat r dey,i replied dat dat there is a avast antivirus icon,another was AVG,one was volume control n one is safely remove icon.I told dats al,but she argued dat some more icon must b there(at dat time i was in a situation where i had 2 decide whether i shud convince her dat there r no more more icons or som soln for my problem).On continuously trying 2 convince her,I got angry told her dat ,Come ovr here n watch for urself.On saying dis,she rudely told me dat ,Let it b n disconnected d fone.
After a few days,i called back but there was no clear answer n dey asked me 2 cal 2 a particular no.I called n explained my problem,the person on the other side replied dat dats not his business n asked me 2 cal 1500(the customer care no.).I was landed in da same place frm where i started.I called da customer care again n dis time i asked dem 2 giv a clear ans.But dey refused n started their age told trick of saying dat my area is having a problem n server had sum problem n al.Upon continously asking the exact time,dey disconnected da fone.After few days,sum1 frm MTNL called n told dat there was no problem in their end n told dat my line may hav sum problem n asked me 2 contact the line man in my colony(i searched him in da colony for many days but he was nowhere 2 b found.By da way how can i expect a guy 2 b around checking lines here n there wen there is mnsoon around n dat 2 in maharashtra.)Luckily,i met da guy after few days.The explained da problem 2 him but he replied dat there was no problem in my line(widout even checking it) n i shud contact da customer care instead.Now,I was in a situation where no1 was ready 2 take da blame.Only after giving another complain the problem was solved but regarding da speed it only increased 2 20-25Kbps.
But dat was not da end of da problem,da same incidents repeated after 3-4 days.And hence I hav 2 giv a complain after evry alternative week or so.
Another incident was dat wen I tried 2 download a file,I was surprise 2 c dat it wud take abt a week 2 download a 1 GB file.But I proceeded thinking dat da time wud reduce as i download.But to my surprise thge time increased 2 45years 2 download ....yes 45 years.....u heard it rite.
Now even if sum1 disagrees wid me.....den God only knows how can 1 make al u forum members understand.

ragunath.s · 11-07-2008, 01:18 PM

mtnl broad band connection as an high speed and its some drawbacks.

mtnl broad band connection as an high speed and its some drawbacks. compare to other ISP it plays an major role.

yes i agree with you garden city boy and contactsonia.

12-07-2008, 02:01 AM

Quote:

Originally Posted by lorddrake

As I always said that MTNL is the worst of all but some of the forum members disagree.To prove them wrong,here is another incident(lets say tragedy).
As I was fed up of limited bandwidth of MTNL,I decided 2 change my plan 2 night unlimited plan of MTNL.After a few days ,I got a cal frm MTNL dat my new plan is activated as it had Night Unlimited+1.25GB of day limit.So at 12:15 am ,I started surfing n everthing was fine until 1/2 an hour or so.At abt 1:00 am,the net disconnected,I connected it again....got disconnected again...n dis continued.After evry 10-40 secs,I get disconnected.I noticed da same for a few days.I tried at odd hours like 2 in da morning or sometimes at 4 am.But da result was same.Den I realised dat the whole drama of MNTL giving night unlimited is fake.den i switched switched 2 day timings.but dis time da situation improved frm disconnection from evry 10-40 secs 2 10-30 mins(dis is da exact situation b4 i took da night unlimited plan,da difference being dat now i pay 449 more than b4 which amounts 2 Rs.849 pm).Tired of dis,i called da customer care ,dey registered my complaint n was 2 disconnect da phone wen i asked dat where's my complaint,the lady on da other side replied,didn't i tel u(c how dumb these customer care ppl r),I said no n got da complaint no..Upon askingdat wen wil my problem b solved,she replied dat she dont no n some1 wil surely reply 2 me.I waited for few days n rang up again 2 customer care,I gave my complain no. n upon asking wats da status da lady replied dat da problem has been solved.Wat??Solved???Not a single technician called or visited me nor I hav seen any improvement.I decided 2 register another complain went ahead.I told da operator dat I got another problem n told I get vry less speed (7-14 KBps).She told dat dats not a problem n asked me follow her instructions,I said ok n she continued.She told me 2 click on da icon,I asked which icon.He said it is called icon.I replied dat everthing displayed in da desktop r in da form of icons,so which 1.She argued n said,its called icon.I said ok n told her dat where cud i find dat.She replied dat it is placed at bottom near the time(c how fool she is,she even dont even no dat da bar where time n other startup items appear is called taskbar).I said ok.Den I asked dat how does it look like,she replied dat it look like an icon(Wat??Is her brain alrite!!!)I said which 1...there r many.She asked me wat r dey,i replied dat dat there is a avast antivirus icon,another was AVG,one was volume control n one is safely remove icon.I told dats al,but she argued dat some more icon must b there(at dat time i was in a situation where i had 2 decide whether i shud convince her dat there r no more more icons or som soln for my problem).On continuously trying 2 convince her,I got angry told her dat ,Come ovr here n watch for urself.On saying dis,she rudely told me dat ,Let it b n disconnected d fone.
After a few days,i called back but there was no clear answer n dey asked me 2 cal 2 a particular no.I called n explained my problem,the person on the other side replied dat dats not his business n asked me 2 cal 1500(the customer care no.).I was landed in da same place frm where i started.I called da customer care again n dis time i asked dem 2 giv a clear ans.But dey refused n started their age told trick of saying dat my area is having a problem n server had sum problem n al.Upon continously asking the exact time,dey disconnected da fone.After few days,sum1 frm MTNL called n told dat there was no problem in their end n told dat my line may hav sum problem n asked me 2 contact the line man in my colony(i searched him in da colony for many days but he was nowhere 2 b found.By da way how can i expect a guy 2 b around checking lines here n there wen there is mnsoon around n dat 2 in maharashtra.)Luckily,i met da guy after few days.The explained da problem 2 him but he replied dat there was no problem in my line(widout even checking it) n i shud contact da customer care instead.Now,I was in a situation where no1 was ready 2 take da blame.Only after giving another complain the problem was solved but regarding da speed it only increased 2 20-25Kbps.
But dat was not da end of da problem,da same incidents repeated after 3-4 days.And hence I hav 2 giv a complain after evry alternative week or so.
Another incident was dat wen I tried 2 download a file,I was surprise 2 c dat it wud take abt a week 2 download a 1 GB file.But I proceeded thinking dat da time wud reduce as i download.But to my surprise thge time increased 2 45years 2 download ....yes 45 years.....u heard it rite.
Now even if sum1 disagrees wid me.....den God only knows how can 1 make al u forum members understand.

Guyz, I think this man always complains and don't want to do anything; atleast teach him "formatting of paragraph", I slept while reading this paragraph and woke up @ 8.30 am in morning, came to know I didn't switch off my router b4 8 am, so now I've 2 pay 5000 bucks for 5 gb downloaded last nite,

MTNL sucks, hails to loddrake!

Dude try any ISP, on MTNL NU plan u can download 5gb+ in 1 nite, no other service provider will fetch u 2mbps NU plan except BSNL.

Post ur adsl status, stop complaining @ 1504, they r dumbass,
BE UR OWN GOD!
__________________________________________________ ______________
Media Sucks!

kartik91827 · 17-07-2008, 01:23 AM

I also stay in south delhi very near 2 exchange,but the connexn sucks
I feel ones service quality does not depend on loation
in my case when the service works it works well & many a times no connectivity
P.S: pls specify ur exact loation

manjeet.scorpion · 09-10-2008, 11:30 PM

i got a new connection unlimited combo plan
modem was installed after 15 days n my bb started 10days after installation worked fine for 3 days then again got disconnected for 5 days...service is worse customer care is worse...i think if they take consumer complaints seriously they will get some respect...mtnl exchange staff is 3rd-4th class they don't even know how to talk 2 a consumers...they r so unsophesticated cce as well

iChaitanya · 10-10-2008, 08:57 AM

MTNL = BSNL = Bullshit.

That's it.

08-07-2008, 04:44 AM	#22
lorddrake Junior Member Join Date: Jan 2008 Posts: 12 Rep Power: 0	Night Unlimited Tragedy!!!! As I always said that MTNL is the worst of all but some of the forum members disagree.To prove them wrong,here is another incident(lets say tragedy). As I was fed up of limited bandwidth of MTNL,I decided 2 change my plan 2 night unlimited plan of MTNL.After a few days ,I got a cal frm MTNL dat my new plan is activated as it had Night Unlimited+1.25GB of day limit.So at 12:15 am ,I started surfing n everthing was fine until 1/2 an hour or so.At abt 1:00 am,the net disconnected,I connected it again....got disconnected again...n dis continued.After evry 10-40 secs,I get disconnected.I noticed da same for a few days.I tried at odd hours like 2 in da morning or sometimes at 4 am.But da result was same.Den I realised dat the whole drama of MNTL giving night unlimited is fake.den i switched switched 2 day timings.but dis time da situation improved frm disconnection from evry 10-40 secs 2 10-30 mins(dis is da exact situation b4 i took da night unlimited plan,da difference being dat now i pay 449 more than b4 which amounts 2 Rs.849 pm).Tired of dis,i called da customer care ,dey registered my complaint n was 2 disconnect da phone wen i asked dat where's my complaint,the lady on da other side replied,didn't i tel u(c how dumb these customer care ppl r),I said no n got da complaint no..Upon askingdat wen wil my problem b solved,she replied dat she dont no n some1 wil surely reply 2 me.I waited for few days n rang up again 2 customer care,I gave my complain no. n upon asking wats da status da lady replied dat da problem has been solved.Wat??Solved???Not a single technician called or visited me nor I hav seen any improvement.I decided 2 register another complain went ahead.I told da operator dat I got another problem n told I get vry less speed (7-14 KBps).She told dat dats not a problem n asked me follow her instructions,I said ok n she continued.She told me 2 click on da icon,I asked which icon.He said it is called icon.I replied dat everthing displayed in da desktop r in da form of icons,so which 1.She argued n said,its called icon.I said ok n told her dat where cud i find dat.She replied dat it is placed at bottom near the time(c how fool she is,she even dont even no dat da bar where time n other startup items appear is called taskbar).I said ok.Den I asked dat how does it look like,she replied dat it look like an icon(Wat??Is her brain alrite!!!)I said which 1...there r many.She asked me wat r dey,i replied dat dat there is a avast antivirus icon,another was AVG,one was volume control n one is safely remove icon.I told dats al,but she argued dat some more icon must b there(at dat time i was in a situation where i had 2 decide whether i shud convince her dat there r no more more icons or som soln for my problem).On continuously trying 2 convince her,I got angry told her dat ,Come ovr here n watch for urself.On saying dis,she rudely told me dat ,Let it b n disconnected d fone. After a few days,i called back but there was no clear answer n dey asked me 2 cal 2 a particular no.I called n explained my problem,the person on the other side replied dat dats not his business n asked me 2 cal 1500(the customer care no.).I was landed in da same place frm where i started.I called da customer care again n dis time i asked dem 2 giv a clear ans.But dey refused n started their age told trick of saying dat my area is having a problem n server had sum problem n al.Upon continously asking the exact time,dey disconnected da fone.After few days,sum1 frm MTNL called n told dat there was no problem in their end n told dat my line may hav sum problem n asked me 2 contact the line man in my colony(i searched him in da colony for many days but he was nowhere 2 b found.By da way how can i expect a guy 2 b around checking lines here n there wen there is mnsoon around n dat 2 in maharashtra.)Luckily,i met da guy after few days.The explained da problem 2 him but he replied dat there was no problem in my line(widout even checking it) n i shud contact da customer care instead.Now,I was in a situation where no1 was ready 2 take da blame.Only after giving another complain the problem was solved but regarding da speed it only increased 2 20-25Kbps. But dat was not da end of da problem,da same incidents repeated after 3-4 days.And hence I hav 2 giv a complain after evry alternative week or so. Another incident was dat wen I tried 2 download a file,I was surprise 2 c dat it wud take abt a week 2 download a 1 GB file.But I proceeded thinking dat da time wud reduce as i download.But to my surprise thge time increased 2 45years 2 download ....yes 45 years.....u heard it rite. Now even if sum1 disagrees wid me.....den God only knows how can 1 make al u forum members understand.

11-07-2008, 01:18 PM	#23
ragunath.s Junior Member Join Date: Jul 2008 Age: 21 Posts: 23 Rep Power: 0	mtnl broad band connection as an high speed and its some drawbacks. mtnl broad band connection as an high speed and its some drawbacks. compare to other ISP it plays an major role. yes i agree with you garden city boy and contactsonia. Last edited by Admin; 12-07-2008 at 09:05 PM.

09-10-2008, 11:30 PM	#26
manjeet.scorpion Junior Member Join Date: Oct 2008 Posts: 2 Rep Power: 0	agree that mtnl is very bad i got a new connection unlimited combo plan modem was installed after 15 days n my bb started 10days after installation worked fine for 3 days then again got disconnected for 5 days...service is worse customer care is worse...i think if they take consumer complaints seriously they will get some respect...mtnl exchange staff is 3rd-4th class they don't even know how to talk 2 a consumers...they r so unsophesticated cce as well

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07-07-2008, 09:09 PM	#21
gardencityboy Gold Member Join Date: Mar 2008 Location: Bangalore Posts: 552 Rep Power: 1	you have not tried sify or reliance so you are saying that MTNL is bad try them and then you will know

17-07-2008, 01:23 AM	#25
kartik91827 Junior Member Join Date: Jul 2008 Posts: 1 Rep Power: 0	I also stay in south delhi very near 2 exchange,but the connexn sucks I feel ones service quality does not depend on loation in my case when the service works it works well & many a times no connectivity P.S: pls specify ur exact loation

10-10-2008, 08:57 AM	#27
iChaitanya Bronze Member Join Date: Mar 2008 Location: Pune, India Age: 19 Posts: 151 Rep Power: 1	MTNL = BSNL = Bullshit. That's it.