India Broadband

lorddrake

A few months back when I heard about the MTNL 2Mbps speed plan,I was rejoiced.I decided to get a MTNL broadband connection.All went well from connecting to setting up internet connection.But soon I realised that no page is being displayed whereas all the things(i.e.connections,settings,etc.) were alright.Immediately,I called the MTNL helpline but even they were confused & could not figure it out.After many complains this problem was solved.
After that I got my next shock.A bill was sent to me for 1 month of broadband access which was dated 1 month before when I got my broadband connection.
For a few months I enjoyed a good speed.But after few months,I found that my broadband speed is decreasing from 240-250Kbps to 12-24Kbps.So,I called the MTNL helpline & complained about the matter.They used to say the same thing(i.e.there server is down for the day or there is some problem in my area)whenever I call the helpline for enquiring my status of my complain.There are some instances even when there is no connection at all.
So,from my experiences,I request people not to select MTNL broadband.

Zeus

MTNL is one of the worst company i have ever used. I would say that they need to improve a lot before they can see any good responce from people.

Feedback

On the Contrary, I love MTNL Broadband. Never had problem with them, now using it for past 1yr. Slight issues occured in the past but nothing major. Never got frustrated. In my opinion, if one knows how to go with the modem, and how to go with it overall, it is pretty good. The best in South Delhi, where i live

lorddrake

To FEEDBACK,

To the post of yours in my thread,I like to say it is not that if you are getting quality service in south Delhi,I will get it in Maharashtra too.Also,you told that,"if one knows how to go with the modem, and how to go with it overall, it is pretty good".By saying these you are trying to mean that all those who are having problem with their ISP's,they don't know how to use their modem and net.Please mind your language before posting such comments. Express your views without hurting any sufferer.Once when you suffer,only then you will know what suffering is?

Feedback

Well i can understand exactly how one feels, i have gone through trouble as well when i had Sify, Reliance, etc. I should make this clear that, by posting my above reply - I just wanted the visitors here (on this forum) to realize that MTNL is not just bad bad as the Title of this topic suggests. There are large no. of guys who are very happy with this ISP. I had no intention of hurting anyone here.

just4kix

@lorddrake, Looking at the trails, I think you misunderstood Feedback. I do not think that there was any intention of insulting.

naugtyguy

my neighbour has been using the mtnl broadband 2mbps connection in mumbai from a couple of months. i must say that it sucks. the download speeds are good but the connection is often down and the customer service of mtnl is the worst in the world.
repeated complints do not solve the problem

lorddrake

I am using Nokia N73 having Vodafone sim card.I get better speed without disconnection with my Vodafone sim card.By saying this I mean to say that though mobile telephony is using 2G,they provide better speeds.Ironically,my broadband service provide promises to deliver 2Mbps whereas I get very poor speeds with frequent disconnection.

Plz note that I am giving the example of my mobile service provider not to promote it or I say that it is best.My intention is to compare both.

gargnikhil

mtnl is worst of all. first they offer 2mbps then after one month reduce the speed to 50-60kbps. mtnl has changed the meaning of broadband

lorddrake

I absolutely agree with u.They only want 2 get customers.They don't know how 2 serve them.