This is a discussion on 2 and half month for setting up connection !! within the MTNL broadband forums, part of the Broadband Internet Service Providers category; Hi friends , i am from navi mumbai . I recently applied for a new broadband connection from mtnl . ...
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| | #1 |
| Junior Member Join Date: Jul 2008 Location: Mumbai Age: 22
Posts: 7
Rep Power: 2 | Hi friends , i am from navi mumbai . I recently applied for a new broadband connection from mtnl . My relative has mtnl connection who stays just 50 meters from my house . But i was shocked when they said that the time required to set up the connection is 2 and half months ! The reason for this delay was unavailability of ports .I have mtnl landline connection from past 18 years but still they are not cooperating .The guy to whom i contacted was very lazy and quiet rude , as if he is doing some favour for me .If that is not enough , they told a friend of mine who lives in the same locality that it would take 6 months to set up internet connection at his house !! Is there anything that i can do . If they dont stop such behaviour then i guess i that i will also remove their landline connection . |
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| | #2 |
| Silver Member Join Date: Jun 2008 Location: Mumbai Age: 29
Posts: 295
Rep Power: 2 | isnt bsnl available in ur area? |
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| | #3 |
| Lost Member Join Date: Jul 2008 Location: Goa, for now
Posts: 1,690
Rep Power: 4 | mtnl is the mtro bsnl ok well abt the problem , u can put a case in consumer court aginst mtnl. |
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| | #4 |
| Platinum Member | No. You can't. They (MTNL) have expressed inability to provide the service. You can file a case in consumer court if you have paid for something and not got the goods in return. |
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| | #5 | |
| Gold Member Join Date: Mar 2008 Location: Bangalore
Posts: 516
Rep Power: 2 | Quote:
so will have to live with it, in my area they dont have even layed cables and said that it will take 1 year to do that, forget getting bb i dont have a wired landline | |
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| | #6 |
| Junior Member Join Date: Jul 2008 Location: Mumbai Age: 22
Posts: 7
Rep Power: 2 | I checked mtnl website and according to it my area is covered for broadband plan besides i am using their landline phone for more then 15 years , also my neighbour has mtnl broadband connection from last 2 months so i dont know what is the problem . I think their workers are too lazy to work . Is their any way so that i can get higher mtnl officers to know this problem . |
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| | #7 |
| Junior Member Join Date: Jul 2008 Location: Mumbai Age: 22
Posts: 7
Rep Power: 2 | |
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| | #8 |
| Silver Member Join Date: Jun 2008 Location: Mumbai Age: 29
Posts: 295
Rep Power: 2 | |
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| | #9 | |
| Guest
Posts: n/a
| Quote:
so 2 months is great news! | |
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| | #10 | |
| Join Date: Jan 2006 Location: New Delhi Age: 32
Posts: 4,700
Rep Power: 12 | Quote:
If you have asked for a refund and Mtnl is refusing to cough up the money then you can take them to a consumer court and ask for damadges aswell. India needs a lot of attention for infrastructure | |
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| | #11 |
| Junior Member Join Date: Jul 2008 Age: 24
Posts: 1
Rep Power: 0 | yaar ye problem to mere saath bhi hai i applied 6 month before for Tri B Combo unlimited connection i got the telephone connection within two days but i did'nt get the broadband connection till now Enjoy the SARKARI RAAJ |
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| connection, half, month, setting |
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