Thread: Confirm plan change from ....

1. Website ( register . bol . net . in )
useless website. dunno who , when and how updates it. the fact that it shows night MB used ( ** Mb) , and ADSL MB left ( ** Mb) for a UL plan proves it.

2. Customer Care .... hmmm

3. MTNL officials - had bad experiences with them ... was assured by them that the plan has changed and then billed with the old plan --- and this assurance and wrong billing went for 3 months.


If there's any better option please advice. I have changed to UL, but afraid to use the net-- the fear of bankruptcy strikes as soon as i open the browser

Someone .. please advice .. I dont want to wait for the Bill at the end of the month to confirm. And if the plan hasnt changed , then I would have to wait for another month (October ) (

call ur bb customercare n confirm

The thing is ..
from the 2nd of AUG, the Website ( register . bol . net . in ) shows that my account have changed to UL. I called CC (1500 ) to confirm. She said , it hasnt, and will be changed in a day. I called next day, another girl said the status of plan change is incomplete - and gave me another number to call. I called that number , the guy sounded nice and official, heard about my problem and told me that he would call back after looking into the matter. I wld have suicided had he actually called, but ofcourse he didnt.. Now, called CC ( 1500 ) again a few times with the same reply ... called the 2nd No. again - another guy picked up the phone and Said "if the website shows it, then the plan has changed". Not being sure if thats true - I called 1504 - they said same thing .. Called 1500 again few times.......... after 2-3 days - they said plan has been changed now .......

I know what you guys must be thinking, what is this guy's fckin problem ???
My concern is, the if the bill does come wrt the last plan , i will go bankrupt. I dont even have the NUMBER that CC gives when I asked them to change the plan. So, i dont have any proof , that I asked for a plan change - ofcourse I still have the Website ( register . bol . net . in ) -- but its MTNL website - dont want to rely on that ....
Any advice - good , bad , stupid, polite , angry will be appreciated.

pal my sugg is , go to ur regional exchange which has a (NIB)national internet backbone servers, coomonly known as internet center. go there ask them to confirm the change

wait till ur bill gets generated, beacuse sometimes garbage value appears in area of unbilled usage/ Used MB, so plz b patient. When u recieve ur bill, u can ask for any clarifications.