India Broadband Forum
Im billed for 512k but gettting speed for 256k
This is a discussion on Im billed for 512k but gettting speed for 256k within the MTNL broadband forums, part of the Broadband Internet Service Providers category; Hi guys.. Please let me know the solution (if any), i applied and billed for the 1299 i.e. 512 kbps ...
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09-14-08, 07:21 AM
| #1 |
| Junior Member Join Date: Jun 2008 Location: New Delhi Age: 24
Posts: 18
Rep Power: 2  |  Im billed for 512k but gettting speed for 256k Hi guys.. Please let me know the solution (if any), i applied and billed for the 1299 i.e. 512 kbps unlimited and i am getting the speed of 256 kbps. I complained several times on customer care service, but nothing has been done. Please let me know what exactly i can do to make the things better.... for me its loosing big time as i am paying and still not getting services. Moreover i got the modem at my place on 20 aug and services got active on 10 Aug. Can any one suggest me how to take the things with MTNL |
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09-14-08, 11:23 AM
| #2 |
| Bronze Member  Join Date: Aug 2008 Location: Mumbai Age: 22
Posts: 122
Rep Power: 2  |  -------------------------------------------------------------------------------- lekhi as per ur status, u r on 256 UL plan but as per ur words u r saying u r on 512 UL. In 512 UL, Ur Upstream should be 256 and Downstream should be 512 kbps, so if u divide 512 by 8=64 kBps this is ur download speed.This is maximum, u wont b able to cross this speed. Right now as u r synced on 256 plan, ur download speed should be max 32 kBps. So what u can do now- 1. Either change ur plan to 256 Unlimited. 2. Change ur sync speeds by visiting SANCHAR HAAT. I think 2nd option is much better, as change of sync is very easy process and ur speed will be rectified in few mins. When u visit SH, take gate pass to meet Broadband Divisional Officer of ur junction(like 2845, 2846 junction) tell him to open speed interface for ur no, he'll log onto a portal from their main server and u'll get ur hands on 512 Downstram. Remember all sync speeds r in kbps(kilo bits per sec) and Download speed is in kBps(kilo Bytes per sec) and Downstream is different than download speed. ALL D BEST FOR UR BATTLE AGAINST MTNL!  |
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09-14-08, 02:21 PM
| #3 |
| Junior Member Join Date: Jun 2008 Location: New Delhi Age: 24
Posts: 18
Rep Power: 2 | Thanx chinmay for the wonderful answer... |
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| 256k, 512k, billed, gettting, speed |
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