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Why no MTS

  1. #1
    Junior Member
    Join Date
    Feb 2015
    Posts
    1

    Default Why no MTS


    I purchased a datacard from MTS 4 days back. The seller gave me the box packed card , took the money, gave no bill. M/s Balaji enterprises, Mayur Vihar-I. Promised to get the card active in less than 24 hrs. 40 hrs later, after god knows how many calls, card got activated. 24 hrs later, I have been unable to use internet as the speed varies between 0 kbps & 50 kbps. signal goes from 1x to 3G but no internet for me. Called customer care 7 times. Was given a time frame of 5 days from the date of complaint. 24 hrs later, no response yet, been told to wait for the next 5 days patiently. So MTS can charge me Rs 999 for providing me with no internet. Must be making the company rich, robbing their customers. I plan to request for immediate cancellation of my account. Hope this company shuts down for good.
    I stay in sector - 27, NOIDA, UP 201301. There has been no support whatsoever from the retailer or MTS

  2. #2
    Bronze Member
    Join Date
    Jun 2014
    Posts
    114

    Default

    MTS is no doubt a good connection, but the problem with MTS is that if they generally have a lot of users where it works well, hence the slow speed which you get. Have you tried using the connection at different times of the day?

  3. #3
    Junior Member
    Join Date
    Nov 2014
    Posts
    21

    Default

    Have you tried using the connection in another part of your house or room, even a small distance can make a difference to the speed.