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Disconnected since I got MTS MDN 9142513168

  1. #1
    Junior Member
    Join Date
    Jul 2015
    Posts
    1

    Default Disconnected since I got MTS MDN 9142513168

    This is to complain that I have not been able to connect internet from my MTS dongle that I got on 4th July.
    I purchased it, and I was promised that it will get activated after verification call.
    I got the verification call and I was promised that it will get activated in 2 hours.
    However till today I have not been able to access internet on the device.

    This is Kerala connection. For 2 weeks I have been in Calicut not a single KB of data I could use.
    And now its near end of usage period I am not sure how to keep with this shitty connection if I am not able to connect to internet at all.

    What do I do if I think this device is faulty?

    I am attaching my usage details and the home page that I see once I connect.
    2.jpg3.jpg4.jpgdisconnected.jpg
    I hope to get this resolved before my plan expires on 20th July.

    Otherwise I may have to pull MTS to consumer court.

  2. #2
    Admin's Avatar
    Join Date
    Jan 2006
    Posts
    8,493

    Default

    It is the 20th today, Is this problem resolved now?

    As in the screenshot your device is activated and you also have good signal strength. I am not sure what to suggest except for calling the customer support and see what they have to say.

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