According to Microsoft, the company offers support for its products for five years and extended support for another five years. This means that both Windows 2000 (desktop and server) and Windows XP SP2 will no more receive any security updates, support assistance, or help from paid support.
Microsoft initially issued notice of the expiration back in April 2008 when it released Service Pack 3 for Windows XP. “This announcement is in line with the Microsoft Support Lifecycle policy for Windows service packs,” the company said. “This policy states that when a new service pack is released, Microsoft will provide 24 months of support for the previous service pack for products that belong to the Windows product family.”
But all is not lost: According to Microsoft, users of both operating systems would still be able to access self-help online support (such as Microsoft online Knowledge Base articles, FAQs, troubleshooting tools, and other resources) for at least another year.Although paid support, support assistance, and security updates will be discontinued on July 13. However, the company plans to terminate (aka “retire”) Windows XP on April 8, 2014.