India Broadband Forum

India Broadband

UK based Internet service provider Tiscali has refused to reveal details of their customers whose information was demanded by the British music companies.

The British Phonographic Industry (BPI) has provided some information to the company related to 17 of Tiscali’s customers and asked them to provide them with details on the customer. BPI claims that these users indulged in internet piracy practices.

Tiscali has around 1.2 million customers in the UK market and they said it had received only extracts of a screenshot of one of its customers. Further more; the company said that the BPI provided nothing in evidence showing that their customers were involved in illegal activities.

Tiscali wrote back in its reply to the BPI: “Further, you have provided no evidence of downloading taking place nor have you provided evidence that the shared drive was connected by the relevant IP address at the relevant time.”

It further added: “If you wish to establish that downloading is taking place, please also provide evidence of this.” The company has a policy of not disclosing personal information of their customers unless they receive orders from the courts to do so.