Thread: Nokia 3110 problem

i bought Nokia 3110 classic in last november. after using for few days i am facing a weird problem, i set my ringtone & sms tone to a custom tone which is stored in my memory card. Now some times it happens that the ringtone & sms tone changes to default nokia tone automatically (not changing the profile or removing the memory card). does any one knows why this things happens & is there any solution for this.

N3110 is known to be a troublesome phone. Have u tried taking it to the Nokia centre ? What was their explanation? Maybe a firmware update might fix it.

no not yet, ok i will take it to the nokia centre.

Please standby for further suggestions from board members. Some may have experienced the same with the phone and may respond to it. If no replies, then Nokia Care is the last hope..

Originally Posted by saugatdb

i bought Nokia 3110 classic in last november. after using for few days i am facing a weird problem, i set my ringtone & sms tone to a custom tone which is stored in my memory card. Now some times it happens that the ringtone & sms tone changes to default nokia tone automatically (not changing the profile or removing the memory card). does any one knows why this things happens & is there any solution for this.

Hey i have the same phone and same problem !!!!
But for me it happens randomly. I mean sometimes i get the song and sometimes i get the nokia tune. I guess its their software problem and we can not do much abt it.

have u tried moving the ringtone song to the phone memory??

Friends i too have nokia 3110 c and got such errors...i wrote an email regarding this to Nokia and this is their reply...however, the written way is not applying on me...


Thank you for e-mailing Nokia Care.

This e-mail is in reference to the functionality of Nokia 3110 Classic. We regret the inconvenience caused. We request you to follow the below mentioned instructions in order to 'Restore the Factory Settings' to rectify the concern.
Select Menu > Settings >Restore factory settings > Phone prompts for security code > the default security code for all Nokia handsets is 12345. In an event you have changed the security code, kindly key in the code assigned by you.

You may kindly note that, on restoring the phone to original factory settings, all your phone settings such as Themes, Wallpapers and other phone settings will get reset to original/factory conditions. However, the files in Gallery, Contacts, Calendars Notes and Applications/Games installed in the phone would remain intact.

Further, we request you to switch off your phone, remove the battery and leave the phone idle for a couple of minutes. Insert the battery and switch on the phone and check if the concern is resolved.

Also, we suggest you to upgrade the phone firmware and validate if the concern persists. You may kindly note that you can check the latest software version available for your phone by visiting the below mentioned web link:

Nokia - Check your software - Device software update

Once the web page is open, please enter the product code of your phone in the specified space. The latest software version will be displayed. In case there is a new version available, you can use the 'Nokia Software Updater' to upgrade the phone software.

We request you to visit the web link mentioned below to upgrade the firmware of your handset Nokia 3110 Classic using Nokia Software Updater:

Nokia India - Download - Device software update - Download software - Get support and software

Please read the FAQ (Frequently Asked Question) section on the above mentioned web link before upgrading the firmware of your phone.

Follow these step-by-step instructions to update your phone software, also known as firmware, for your Nokia phone.

Step 1/5: Get Started

Before you start, make sure you have met these requirements:

To install and run Nokia Software Updater application:
1. 1GHz, or higher, Pentium-compatible processor
2. At least 256 MB of RAM (memory)
3. Windows XP , or Windows Vista
4. Administrator rights to install
5. High-speed internet connection

To connect your phone to a PC:
1. Fully charged, compatible Nokia phone
2. Compatible Nokia USB connection cable
3. Compatible USB port on your PC

Step 2/5: Back-up data

Personal data such as contacts, photos and messages stored in the phone memory will be deleted during phone software update. It is strongly recommended that you backup this data to your memory card before updating your phone software.

To backup to your memory card:
1. Select Tools > Memory from the main menu
2. Select Options > Backup phone memory.

To restore info to phone memory:
1. Select Tools > Memory from the main menu
2. Select Options > Restore from card

Step 3/5: Download Nokia Software Updater

Download the Nokia Software Updater installation file below.
1. If you are using Internet Explorer, select Run from the dialog box that appears.
2. If you are using Firefox, select Save to disk and click OK.

Step 4/5: Install Nokia Software Updater

Click the Nokia Software Updater Setup icon (saved on your desktop or in another specified folder) to open the install wizard, which will guide you through the installation process.

After installing you can update your phone software.

Note: Nokia Software Updater PC software only needs to be installed once, after which it can be used each time you check for available firmware updates.

Step 5/5: Check for firmware updates

Connect your phone to your PC via Nokia cable.

The Nokia Software Updater will guide you through the phone software update process.

Repeat Step 5 every time you check for phone software updates.

Alternatively, we suggest you to take the phone to the nearest Nokia Care Centre. Our technicians will upgrade the firmware version of your mobile phone to the latest version free of cost, provided it meets the Nokia warranty guidelines. Also, when the firmware of the phone is flashed, all data in the phone would be lost.

We suggest you to follow all the above mentioned instructions and in case the concern persists, we request you to take your phone to the nearest Nokia Care Centre. Our technicians will assist you in the best possible way.

We recommend you take along the proof of purchase/receipt while visiting the Nokia Care Centre. Your phone would be repaired under warranty if it meets all the warranty guidelines.

For location of the Nokia Care Centres nearest to you, kindly access the following web link:

Nokia India - Care center locator - Repair & recycle - Get support and software

Before taking your phone to the Nokia Care Centre, kindly take a backup of the phone contacts data to the SIM card. If the phone supports memory card, take a back up of contacts, messages, images, clips etc. on to the memory card or on to the PC. Back up can be taken, provided the phone is in “Power ON” condition. The technicians at the Nokia Care Centre and Nokia India would not be responsible for the loss of data during the repair process.

For further enquiries, please feel free to contact our Technical Support Executives at 30303838 between the hours of 9:00am and 9:00pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at Nokia India - Ask Nokia - Get support and software

Do you know you can now update your phone software at your own convenience? Visit Nokia India - Product support - Get support and software to check if your phone model is supported and download the "Nokia Software Updater". You can also go online to find user guides, troubleshooting support and other services to help you use your Nokia product.

Please send us your feedback on our Email service by clicking on the following link: http://digiumenterprise.com/answer/?...1&chk=WUXDJGJ4

To ensure proper handling, please continue to use the current subject line.

Kind regards,

Biplav Sarangi
Nokia Care

Disclaimer:

This mail and its contents are only disclosed to the recipient to whom this document is addressed and is pursuant to a relationship of confidentiality. This document constitutes confidential information and contains proprietary information belonging to Nokia. The confidential information is to be used by the recipient only for the purpose for which this document is supplied. The recipient must obtain Nokia written consent before the recipient or any other person acting on its behalf, communicates any information on the contents or subject matter of this document or part thereof to any third party. The third party to whom the communication is made includes an individual, firm or company or an employee or employees of such a firm or company.

The recipient, by its receipt of this document, acknowledges that this document is confidential information and contains proprietary information belonging to Nokia and further acknowledges its obligation to comply with the provisions of this notice.

-------Original Message--------

Moving the song to the phone memory will also induce the same error. Have seen it in my N3110c.

this forum is priceless... i was thinking of going in for the phone... but its not such a major fault... but still i can get something better now.

I would suggest to keep away from this phone at all costs. The phone also suffers frequent restarting when the memory card is loaded (say 700MB+ is filled on a 1GB card).

Firmware flashing isnt helping it either.

Originally Posted by cool_techie_tvm

I would suggest to keep away from this phone at all costs. The phone also suffers frequent restarting when the memory card is loaded (say 700MB+ is filled on a 1GB card).

Firmware flashing isnt helping it either.

thanks for the info there!...any idea about the 3500c?

Originally Posted by StarryKnight

thanks for the info there!...any idea about the 3500c?

Haven't used it, but will check with pals and update it over here..

Originally Posted by cool_techie_tvm

Haven't used it, but will check with pals and update it over here..

ok thanks a lot for ur efforts...

Originally Posted by saugatdb

i bought Nokia 3110 classic in last november. after using for few days i am facing a weird problem, i set my ringtone & sms tone to a custom tone which is stored in my memory card. Now some times it happens that the ringtone & sms tone changes to default nokia tone automatically (not changing the profile or removing the memory card). does any one knows why this things happens & is there any solution for this.

Originally Posted by rajan1311

Hey i have the same phone and same problem !!!!
But for me it happens randomly. I mean sometimes i get the song and sometimes i get the nokia tune. I guess its their software problem and we can not do much abt it.

the problem is not only with 3110. this happens with my n73me also .. but rarely. this is a generic problem with most symbian phones. sometimes during a incoming call/sms, if there is a delay in reading the memory card for the set ringtone ... the default tone is played ... the coz of this delay is not known to me either.

Is Nokia 3110c a symbian based phone? I dont think so.

Nokia 3110 classic - Full phone specifications

Originally Posted by cool_techie_tvm

Is Nokia 3110c a symbian based phone? I dont think so.

Nokia 3110 classic - Full phone specifications

nope its not a symbian phone.

Originally Posted by cool_techie_tvm

Is Nokia 3110c a symbian based phone? I dont think so.

Nokia 3110 classic - Full phone specifications

Originally Posted by StarryKnight

nope its not a symbian phone.

ooops. my mistake. very sorry for the ignorance.

but the reason i specified may be common to both - symbian and non-symbian phones.

so i guess i have to live it like this way only

What are your reviews about the old Nokia 8310?

till now i didnt face such problem..if i get to know the solution i will post

hai fren...im a Nokia 3110 user...as U said that d tones which U set 4m d memory card are inaccessible sometimes....so better dont keep the files that are 4m the memory card...do choose the files stored in phone memory so that they do not change....

same problm wid my frnd also ;(

Answer to your all 3110C phone problems is below:


Those who still have this restarting problem on Nokia 3110c ... Im telling the solution again, step by step.
It ll work . you dont need to go 4 the new firmware


If ur phone restarted 3 or 4 times and switched off automatically. Try this
method
1] Remove the battery and Micro SD card
2] wait about 5 minutes
3] Then switch On the phone WITHOUT the memory card

Now ur phone working well without restarting

4] Then you must restore Factory settings frm the Settings Menu
[default security code:12345]
{i know most of people have done this thing,but remember u have 2 go
with the correct order.Unless it will not work.OK}

5] Now apply a theme. The theme's size should be below 100kb

6] Now ur phone working fine without the Micro SD

7] Then wait about 5 minutes and Switch off ur phone

8] Remove the battery and insert the Micro SD
{Don t Format the memory card}

9] Switch On ur Nokia 3110c phone.
10] Now Keep ur free Phone memory space [Not the memory card's free space]
between 470kb - 499kb.

Now surely ur 3110c working fine about 5
months.During these time u can
1] Send/receive any file via bluetooth.
2] Enjoy Music,video, GPRS,Yahoo Go .....etc
3] Also u can Update music library anytime.
but remember below DONTs
1] Don t try to change themes.{u have to stick with a theme}
2] Charge ur phone in ON mode
3] Dont fully discharge the battery
4] Start charging ur phone when there is only a bar on Battery indicator
5] Dont erase calender notes

Make sure about above 5 Donts

Dont worry if ur phone restarted once.{U know the problem is restarting several times
and automatically swiched off.}

After 4 or 5 month there is a possibility to occur the problem again.
if so Follow the above steps again.
Good luck

Nice info but have you tried it yourself?

^^ yes i tried on my own phone...


the problem with this great phone is that it has very small inbuilt memory which makes the cache full in very small time...

so its required to make the cache 0.
to do this, we have to reformat the card, backing up all the files onto the comp..

than reset the phone..

this will delete the cache memory...

one must not keep any other folders inside any default folder, like xyz folder inside music folder...

after 4-5 months of continuous usage this is mandatory to make the cache 0 by doing this stuff..