India Broadband Forum

descorpio · 12-06-07, 12:51 PM

Recently Nokia was in a problem with the manufactured batteries and they admitted it. It was a utter fiasco for them. This incident for sure have decreased the liability on them. They should not repeat the same in the future to avoid the fall in their market share. But the good thing is that they agreed to return the battery and exchanged it.

Admin · 12-06-07, 06:54 PM

I think Nokia did the right thing.. Had it been some desi company they would have never owned up to the problem and if there would have been any incidences they would have blamed the customer.
Atleast these MNC's have some business ethics..

For me Nokia has become more reliable and I would still trust nokia and I will keep Nokia as and when they launch new feature rich mobile phones.
I am now waiting for their new wimax enabled mobile phone which is due to be launched in Jan 2008 here in India.

iniesta · 12-11-07, 11:06 PM

me 2...
a nokia hard fan since 2000!
wimax enable phone?
can u give me the model?
as far as i know, the best wireless nokia phone in market is n95..
maybe i missed some... can i know what model it is?

Admin · 12-11-07, 11:10 PM

The nokia wimax phone I was talking about is yet to be launched and there is very little information which has been disclosed by nokia thats why we dont see much about it on the internet or other media.
I read about it at some press release site some time back and it said it will be launched in the beginning of 2008 so not too far now

Practical · 12-23-07, 07:00 PM

I think that Nokia did exactly what a responsbile company should do. You know how much does each battery cost and as of it they agreed to suffer loss for benefit of there customer which is a very big positive point from them.

Bunny · 12-24-07, 05:34 PM

Nokiad manged this problem in the right way and i think as you are saying that customer would loose their trust in it but i think you are wrong on this. People now have more faith in this company as they had before this battery problem.

jassy · 12-24-07, 05:38 PM

yeah..that was the only good option for them and even i think they did just right..well if i have to compare their battery life with some other mobile company..i would say whatever offer they are offering for the non-working batteries their batteries can never beat Sony Ericsson..i came to notice this only recently when i purchased sony's walkman phone..

Jupiter · 02-07-08, 06:05 PM

Nokia is a good company and theyy did the right thing to keep the customer trust to them and also there market reputation that they are a relliable and trust worthy company...

Register · 02-07-08, 07:49 PM

Well this was something which was a little big blow and a good amount of loss to Nokia company as it had to replace million of battries but still i would say that it is a good thing that they handled such a problem in such a good manner.

jhellie_baby · 10-08-08, 10:18 AM

When the battery issue rise up, I was just a little worried since I took good care of my phone battery.

StarK · 10-19-08, 11:22 PM

but look at the indian people... various cases just sprung up in many small towns that their batteries burnt up; and pushed further into the limelight by the damned out of control media...
all of the cases turned out to be with fones that had batteries way older than the problem batch; just to get new batteries these people probably burnt their fones up; i think india is not used to product recalls... and does not deserve this either. :x

12-06-07, 12:51 PM	#1
descorpio Junior Member Join Date: Nov 2007 Posts: 61 Rep Power: 3	Battery problems Recently Nokia was in a problem with the manufactured batteries and they admitted it. It was a utter fiasco for them. This incident for sure have decreased the liability on them. They should not repeat the same in the future to avoid the fall in their market share. But the good thing is that they agreed to return the battery and exchanged it.

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12-06-07, 06:54 PM	#2
Admin Join Date: Jan 2006 Location: New Delhi Age: 32 Posts: 4,700 Rep Power: 12	I think Nokia did the right thing.. Had it been some desi company they would have never owned up to the problem and if there would have been any incidences they would have blamed the customer. Atleast these MNC's have some business ethics.. For me Nokia has become more reliable and I would still trust nokia and I will keep Nokia as and when they launch new feature rich mobile phones. I am now waiting for their new wimax enabled mobile phone which is due to be launched in Jan 2008 here in India.

12-11-07, 11:06 PM	#3
iniesta Junior Member Join Date: Dec 2007 Posts: 55 Rep Power: 2	me 2... a nokia hard fan since 2000! wimax enable phone? can u give me the model? as far as i know, the best wireless nokia phone in market is n95.. maybe i missed some... can i know what model it is?

12-11-07, 11:10 PM	#4
Admin Join Date: Jan 2006 Location: New Delhi Age: 32 Posts: 4,700 Rep Power: 12	The nokia wimax phone I was talking about is yet to be launched and there is very little information which has been disclosed by nokia thats why we dont see much about it on the internet or other media. I read about it at some press release site some time back and it said it will be launched in the beginning of 2008 so not too far now

12-23-07, 07:00 PM	#5
Practical Junior Member Join Date: Dec 2007 Posts: 51 Rep Power: 2	I think that Nokia did exactly what a responsbile company should do. You know how much does each battery cost and as of it they agreed to suffer loss for benefit of there customer which is a very big positive point from them.

12-24-07, 05:34 PM	#6
Bunny Junior Member Join Date: Dec 2007 Posts: 50 Rep Power: 2	Nokiad manged this problem in the right way and i think as you are saying that customer would loose their trust in it but i think you are wrong on this. People now have more faith in this company as they had before this battery problem.

12-24-07, 05:38 PM	#7
jassy Junior Member Join Date: Dec 2007 Location: Punjab Posts: 54 Rep Power: 2	yeah..that was the only good option for them and even i think they did just right..well if i have to compare their battery life with some other mobile company..i would say whatever offer they are offering for the non-working batteries their batteries can never beat Sony Ericsson..i came to notice this only recently when i purchased sony's walkman phone..

02-07-08, 06:05 PM	#8
Jupiter Junior Member Join Date: Dec 2007 Posts: 57 Rep Power: 2	Nokia is a good company and theyy did the right thing to keep the customer trust to them and also there market reputation that they are a relliable and trust worthy company...

02-07-08, 07:49 PM	#9
Register Junior Member Join Date: Dec 2007 Posts: 77 Rep Power: 2	Well this was something which was a little big blow and a good amount of loss to Nokia company as it had to replace million of battries but still i would say that it is a good thing that they handled such a problem in such a good manner.

10-08-08, 10:18 AM	#10
jhellie_baby Bronze Member Join Date: Sep 2008 Age: 24 Posts: 148 Rep Power: 2	When the battery issue rise up, I was just a little worried since I took good care of my phone battery.

10-19-08, 11:22 PM	#11
StarK Platinum Member Join Date: Mar 2008 Location: Nayi Dilli Posts: 1,392 Rep Power: 4	but look at the indian people... various cases just sprung up in many small towns that their batteries burnt up; and pushed further into the limelight by the damned out of control media... all of the cases turned out to be with fones that had batteries way older than the problem batch; just to get new batteries these people probably burnt their fones up; i think india is not used to product recalls... and does not deserve this either. :x

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