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MTS - Poor download speed (broad band) and poor customer support

  1. #1
    Junior Member
    Join Date
    Aug 2010
    Posts
    1

    Default MTS - Poor download speed (broad band) and poor customer support

    Hi,
    I've been using MTS MBlaze - device ph # 9141152687 since first
    week of June (close to 2 months). I am facing couple of issues since two
    months. I've complained about the same to the MTS customer care four / five times.
    But the issue is yet unresolved.
    The issues are:
    a) Very low download speed (apprx 200 KBPS)
    b) Broad band signal strength is NIL
    My earlier registered complaint numbers are: July/29 and Jul99

    This is very poor customer service I've ever seen.
    I want the issue to get resolved within a day or disconnect the
    service and refund the FULL device amount.

    When I took the device I got all the promises that, I would get good
    customer support, but I've seen enough of poor customer support within
    a month.

  2. #2
    Platinum Member panchabhut's Avatar
    Join Date
    Jan 2009
    Posts
    3,065

    Default

    Dear raghunandans

    This is not the customer care of MTS. It is a only forum of users and intending users of services offered by different service providers.

    However, if you are getting download speeds of 200 KBPS, it translates to a speed of 1600 kbps i.e. 1.56 mbps which is a good speed by any standard.
    Earth, Wind, Fire, Water, Consciousness.

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