This is a discussion on hey guys just look at it.... within the Reliance Broadband forums, part of the DSL Broadband Service Providers category; guys i hv just emailed to reliance cc "sir, sir as such i m a prepaid customer of reliance broadband ...
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| Bronze Member | guys i hv just emailed to reliance cc "sir, sir as such i m a prepaid customer of reliance broadband in bijapur area.The service given is so much pathetic that even even the distributor has left the agency . with due respect sir m just fed up with the service as in a week approx 4 days the net connection is down n whn i complain to the customer care they give me the ticket no n thn no response.Even the local reliance person whn being called says someday tht the wire is cut in hubli,somedays he says the even is not working ,,someday another excuse n just a flurry of exuses n my balance is cut without the service being provided. i request u sir plz look into the matter at the earliest.. regards,, ABHISHEK AGGARWAL" lets see wht response they give n in how much time... here is the reply frm reliance.... Dear Customer, Wish you a Happy and Prosperous Diwali. With reference to your mail received at Service Assurance Cell, please forward the following details to us at the earliest: * Your Reliance Mobile number. * Alternate contact number, if any. * Best time to contact you at the alternate number. * Exact nature of query We would require the same to assist you better. Further we request us forward the following details in order to lodge a complaint against the Reliance World Location. Name of the Location: Date of visit: Name of the staff (if known): Yours sincerely, Hetal Shrivastav Service Assurance Cell Reliance Communications i hv replied with the following detais.. sir,, with reference to ur mail the following things r as understared: my mobile no: XXXXXXXXX my broadband customer id:XXXXXXXXXX exact nature of the complaint:sir in a month the downtime of ur service is approx 12 days.whn i call up the customer care they take my complaint ,give me the ticket no n no response at all afterwards. the local reliance area manager named Mr Raju cell no:9341101112.this person whn being confronted with the problem says the server is down in hubli,,,sometimes the wire is cut,,sometimes the even is not working so even being replaced n most of the time does't even replies back abt the status of the connection. the speed i m getting is lower thn the usual i.e m gettng 32kBps at my end . sir,u can contact me after 5pm in the evening i will be availablee at tht time. regards ABHISHEK AGGARWAL Last edited by viper_in_blood; 27-10-2008 at 11:46 AM. Reason: Automerged Doublepost |
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| Junior Member Join Date: Nov 2008
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Rep Power: 0 | so, did this worked got solved your complain??? |
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| Bronze Member | yup......i left reliance broadband ....... |
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| Junior Member Join Date: Nov 2008
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| Junior Member Join Date: Nov 2008
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