India Broadband Forum

Rcom · 10-06-09, 11:49 PM

@abhi: if u subscribe to new connection and opted for combo plan then u cannot migrate to flat fee plan so it means u have only 3 bandwidth options 100,300 and 500 kbps!! i don't know who made this crazy rule.

abhikaushikin · 10-07-09, 01:19 AM

I just want to go for the combo plan . I am ready to take land line connection but they are not giving me. They are saying that disconnect current connection and apply for a new broadband connection+land line to avail the combo plan.I dont know what to do.

Rcom · 10-07-09, 12:25 PM

Quote:

Originally Posted by abhikaushikin

I just want to go for the combo plan . I am ready to take land line connection but they are not giving me. They are saying that disconnect current connection and apply for a new broadband connection+land line to avail the combo plan.I dont know what to do.

well there is no way out u have to waste rs 500 again as installation charge to avail combo plan.

10-07-09, 07:03 PM

Hi,

You can migrate to a combo plan but you will need to buy a POTS connection under same BAN and then this will be combined.

Have arranged for a sales guy to contact you in a day or two, hope this will resolve your issue.

Warm Regards,
Reliance Broadband(Priyan)

p_aashu · 10-08-09, 07:51 PM

dear priyan
i am a very old customer of reliancebroadband.till now i have been vey happy with the service but from last week onwards i am facing server problems at busy time of day i called up customer care the reply was"9 AM to 6PM is working time that is why server becomes slow" wat the **** is this i pay to work on this time only and if i can not get speed at this time i will consider to change my provider.
and that is why today i was searching this website to what provider i can change to...

mickey · 10-08-09, 08:13 PM

^^ This ones for you Rcom..

Glass · 10-09-09, 02:18 AM

Quote:

Originally Posted by Unregistered

Hi,

You can migrate to a combo plan but you will need to buy a POTS connection under same BAN and then this will be combined.

Have arranged for a sales guy to contact you in a day or two, hope this will resolve your issue.

Warm Regards,
Reliance Broadband(Priyan)

For the knowledge of others like me, what is this POTS? And how much does this cost?

It is funny someone can not directly switch to a plan of choice - a Reliance specialty?

p_aashu · 10-09-09, 02:20 PM

well i recently changed my combo plan i just emailed the customer care and they did it for me in 24 hours i dint required any pot or something.

priyan · 10-09-09, 03:44 PM

I am extremely sorry, POTS is just technical name for Landline.

And to migrate to a combo plan, basic requirement is to have the combo i.e. Landline + Internet.

For those who are already combo users they can migrate to plans for those who are not they have to have both the connections under same Billing Account Number (BAN)

Warm regards,
Reliance Broadband

bornkrazy · 10-10-09, 05:37 PM

please can any1 help me my net hasnt been working properly since 45 days

@ priyan

plzzz solve my prob....its been 45 days still no1 has come 2 my place or calld me 2 rectify my prob...wats worst is dat i hav a reliance tower in my bldg still having probs tht 2 for such a lng time

stick0 · 10-10-09, 08:24 PM

Is it really true that Reliance is providing 300kbps for Rs.699 and hows the service they are providing better than Airtel or Bsnl and should i even switch over to Reliance?

bornkrazy · 10-10-09, 08:44 PM

they r providing 300 kbps for 650 plus taxes....i think instalation is free or 500 rs if u want it with a landline fone n modem...otherwise 2500....if u use da fone den they shall charge u xtra

frankly speaking many of my frnds r using reliance n they dnt hav any probs...i m also usin it since somtime it was gud....but of late my net is nt wrking fine...i m facing dis prob since 45 days n til nw no1s come 2 my bldng 2 rectify it...i hav made numerous complaints bt still no action...i got hold of der engneers personal no but they dnt pick up or when they pick up they say they shall come bt then dnt turn up

juss 2-3 days bak i spoke 2 1 person on da fone he said tht if u r a new user u prob shall b solved otherwise 4 old users reliance dnt care...so he suggstd me 2 take a new plan in dat way i shall get a new modem new fone

wats worst is dat i hav a reliance tower in my bldg still facing so many hassles...even my neighbors r having similar probs n they also hav reliance

i stay at mumbai (bandra w) dnt knw hws ther service is rest of da country

hope dis helps u

stick0 · 10-10-09, 10:39 PM

I'm talking about landline broadband.I'm currently using Airtel 250kbps for 700+(taxes and shits) and if i can get 300 kbps for 600+ which is way better i think to get it and btw i reside in Indore.

manikand · 10-11-09, 04:28 PM

i am using reliance 650 plan which offers 300kbps and the connectivity is great........even if the connectivity goes out of order (happens very rarely) the customer care is good and they clear the faults in less than an hour......and the taxes for me is rs 80 extra....and i get a bill of rs.730appox......and 150 calls r more than enough for a month to use....i gets a speed of 35 to 45kBS in torrents....thats enough for downloads.........and i also heard about the 100kbps plan.....one of my cosine is using it......the connectivity is good......he gets a decent speed of 10-15KBPS......and the taxes are rs 51.......in chennai.....i dono about the other states......but my vote is surely for reliance......its gr8

and i also like thank the India broadband forum for giving its users so many information about broadbands in all over India

Rcom · 10-11-09, 05:27 PM

^^ This ones for you mickey

p_aashu · 10-12-09, 01:17 AM

i am using the combo plan no probs.....in connectivity but the server is slow in day time for one hour or so and rest the speed is up to the mark.... if i suggest something go for 1199 combo plan for 500kbps atleast u can view uninterupted videos.....and about the customer care they will listen u only when u make them listen just keep the complaint numbers with u and send a mail to the area manager.....

be_a_blue · 10-12-09, 04:41 PM

hi,

i am some nath roy..i have applied for reliance broadband on 13 th of sep 2009,my application no is 17800011155318,within a week confirmation call came and a person from reliance visited my house for address confirmation,
but after that its a month and no connection has come to my house.i was given a person's ph no called krishnan 9343677109 who is the marketing manager,i keep on calling him almost everyday and he keeps on telling that it will come in 2 days(for the last 1 month).he even gave me a delivery managers no(kanwaljit)but the no is always switched off or busy or nobody picks up....

i am really need that broadband service as quickly as possible...whom should i contact?????????

my contact no is 09341184020

plz help me

thanking u,

some nath roy

priyan ,

i am from bangalore.i have applied for a wiired broadband connection last month 13th from reliance (application no 17800011155318 ) till now i havent got that connection ...i onld had the no if a sales manager(krishnan9343677109) and he is telling me tat "i am a marketing guy and have no role in delivering"...i spent like 500 rs only to call this jerk people and got no responce and connection...

please help me put of the situation ..i need this connection very badly,all the address veryfications and phone varifications has been done a month ago

thanking u
some nath roy
09341184040
som.the.great@gmail.com

10-14-09, 04:32 PM

Quote:

Originally Posted by bornkrazy

please can any1 help me my net hasnt been working properly since 45 days

@ priyan

plzzz solve my prob....its been 45 days still no1 has come 2 my place or calld me 2 rectify my prob...wats worst is dat i hav a reliance tower in my bldg still having probs tht 2 for such a lng time

Hi,

Please pm me your subscriber id and fault ticket numbers if any!!

Priyan

be_a_blue · 10-19-09, 03:43 PM

hey i am still waiting for my broadband connection(applied on 13th sep 2009),please do something

priyan · 10-27-09, 11:32 AM

Sir,
I have arranged for the delivery of connection, please confirm if the engineer has visited from our end.

Warm Regards,
priyan

10-07-09, 07:03 PM	#44
Unregistered Guest Posts: n/a	@Abhishek Hi, You can migrate to a combo plan but you will need to buy a POTS connection under same BAN and then this will be combined. Have arranged for a sales guy to contact you in a day or two, hope this will resolve your issue. Warm Regards, Reliance Broadband(Priyan)

10-08-09, 07:51 PM	#45
p_aashu Junior Member Join Date: Oct 2009 Posts: 3 Rep Power: 0	@priyan dear priyan i am a very old customer of reliancebroadband.till now i have been vey happy with the service but from last week onwards i am facing server problems at busy time of day i called up customer care the reply was"9 AM to 6PM is working time that is why server becomes slow" wat the **** is this i pay to work on this time only and if i can not get speed at this time i will consider to change my provider. and that is why today i was searching this website to what provider i can change to...

10-09-09, 02:20 PM	#48
p_aashu Junior Member Join Date: Oct 2009 Posts: 3 Rep Power: 0	@abhishek well i recently changed my combo plan i just emailed the customer care and they did it for me in 24 hours i dint required any pot or something.

10-09-09, 03:44 PM	#49
priyan Junior Member Join Date: Jul 2009 Posts: 44 Rep Power: 1	Hi, I am extremely sorry, POTS is just technical name for Landline. And to migrate to a combo plan, basic requirement is to have the combo i.e. Landline + Internet. For those who are already combo users they can migrate to plans for those who are not they have to have both the connections under same Billing Account Number (BAN) Warm regards, Reliance Broadband

10-10-09, 05:37 PM	#50
bornkrazy Junior Member Join Date: Oct 2009 Posts: 3 Rep Power: 0	please can any1 help me my net hasnt been working properly since 45 days @ priyan plzzz solve my prob....its been 45 days still no1 has come 2 my place or calld me 2 rectify my prob...wats worst is dat i hav a reliance tower in my bldg still having probs tht 2 for such a lng time Last edited by bornkrazy; 10-10-09 at 05:37 PM. Reason: Automerged Doublepost

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May I help you - Reliance wired Broadband

May I help you - Reliance wired Broadband

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10-06-09, 11:49 PM	#41
Rcom Bronze Member Join Date: Aug 2009 Location: Nation's Capital Posts: 121 Rep Power: 1	@abhi: if u subscribe to new connection and opted for combo plan then u cannot migrate to flat fee plan so it means u have only 3 bandwidth options 100,300 and 500 kbps!! i don't know who made this crazy rule.

10-07-09, 01:19 AM	#42
abhikaushikin Junior Member Join Date: Oct 2008 Location: Bangalore Age: 23 Posts: 17 Rep Power: 2	I just want to go for the combo plan . I am ready to take land line connection but they are not giving me. They are saying that disconnect current connection and apply for a new broadband connection+land line to avail the combo plan.I dont know what to do.

10-08-09, 08:13 PM	#46
mickey Senior Member & Mod Join Date: Jan 2009 Location: Delhi Posts: 3,303 Blog Entries: 3 Rep Power: 8	^^ This ones for you Rcom..

10-10-09, 08:24 PM	#51
stick0 Junior Member Join Date: Jun 2008 Location: Home Posts: 53 Rep Power: 2	Is it really true that Reliance is providing 300kbps for Rs.699 and hows the service they are providing better than Airtel or Bsnl and should i even switch over to Reliance?

10-10-09, 08:44 PM	#52
bornkrazy Junior Member Join Date: Oct 2009 Posts: 3 Rep Power: 0	they r providing 300 kbps for 650 plus taxes....i think instalation is free or 500 rs if u want it with a landline fone n modem...otherwise 2500....if u use da fone den they shall charge u xtra frankly speaking many of my frnds r using reliance n they dnt hav any probs...i m also usin it since somtime it was gud....but of late my net is nt wrking fine...i m facing dis prob since 45 days n til nw no1s come 2 my bldng 2 rectify it...i hav made numerous complaints bt still no action...i got hold of der engneers personal no but they dnt pick up or when they pick up they say they shall come bt then dnt turn up juss 2-3 days bak i spoke 2 1 person on da fone he said tht if u r a new user u prob shall b solved otherwise 4 old users reliance dnt care...so he suggstd me 2 take a new plan in dat way i shall get a new modem new fone wats worst is dat i hav a reliance tower in my bldg still facing so many hassles...even my neighbors r having similar probs n they also hav reliance i stay at mumbai (bandra w) dnt knw hws ther service is rest of da country hope dis helps u

10-10-09, 10:39 PM	#53
stick0 Junior Member Join Date: Jun 2008 Location: Home Posts: 53 Rep Power: 2	I'm talking about landline broadband.I'm currently using Airtel 250kbps for 700+(taxes and shits) and if i can get 300 kbps for 600+ which is way better i think to get it and btw i reside in Indore.

10-11-09, 04:28 PM	#54
manikand Junior Member Join Date: Jun 2009 Location: chennai Posts: 5 Rep Power: 1	i am using reliance 650 plan which offers 300kbps and the connectivity is great........even if the connectivity goes out of order (happens very rarely) the customer care is good and they clear the faults in less than an hour......and the taxes for me is rs 80 extra....and i get a bill of rs.730appox......and 150 calls r more than enough for a month to use....i gets a speed of 35 to 45kBS in torrents....thats enough for downloads.........and i also heard about the 100kbps plan.....one of my cosine is using it......the connectivity is good......he gets a decent speed of 10-15KBPS......and the taxes are rs 51.......in chennai.....i dono about the other states......but my vote is surely for reliance......its gr8 and i also like thank the India broadband forum for giving its users so many information about broadbands in all over India

10-11-09, 05:27 PM	#55
Rcom Bronze Member Join Date: Aug 2009 Location: Nation's Capital Posts: 121 Rep Power: 1	^^ This ones for you mickey

10-12-09, 01:17 AM	#56
p_aashu Junior Member Join Date: Oct 2009 Posts: 3 Rep Power: 0	@sticko i am using the combo plan no probs.....in connectivity but the server is slow in day time for one hour or so and rest the speed is up to the mark.... if i suggest something go for 1199 combo plan for 500kbps atleast u can view uninterupted videos.....and about the customer care they will listen u only when u make them listen just keep the complaint numbers with u and send a mail to the area manager.....

10-12-09, 04:41 PM	#57
be_a_blue Junior Member Join Date: Aug 2008 Location: bangalore Age: 25 Posts: 4 Rep Power: 0	no delivery of broadband service after 1 month of application hi, i am some nath roy..i have applied for reliance broadband on 13 th of sep 2009,my application no is 17800011155318,within a week confirmation call came and a person from reliance visited my house for address confirmation, but after that its a month and no connection has come to my house.i was given a person's ph no called krishnan 9343677109 who is the marketing manager,i keep on calling him almost everyday and he keeps on telling that it will come in 2 days(for the last 1 month).he even gave me a delivery managers no(kanwaljit)but the no is always switched off or busy or nobody picks up.... i am really need that broadband service as quickly as possible...whom should i contact????????? my contact no is 09341184020 plz help me thanking u, some nath roy priyan , i am from bangalore.i have applied for a wiired broadband connection last month 13th from reliance (application no 17800011155318 ) till now i havent got that connection ...i onld had the no if a sales manager(krishnan9343677109) and he is telling me tat "i am a marketing guy and have no role in delivering"...i spent like 500 rs only to call this jerk people and got no responce and connection... please help me put of the situation ..i need this connection very badly,all the address veryfications and phone varifications has been done a month ago thanking u some nath roy 09341184040 som.the.great@gmail.com Last edited by be_a_blue; 10-12-09 at 04:41 PM. Reason: Automerged Doublepost

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10-19-09, 03:43 PM	#59
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