India Broadband Forum

be_a_blue · 10-28-09, 10:44 AM

thank you for your support priyan,meanwhile some more problem came,both from your side and my side..a person called on 24 th october...to give connection,and after delaying for 28 hours he finally came to my place on 25 th evening... but to my surprise he told me that there is no connectivity at my place.now my question is if there is no connectivity then how come your sales boys told me on the first day that there is connections in your adjuscent building (and showed me wires).... i don't understand who is misleading me??????

and now the problem from my side....i have lost my cell yesterday...so if some of your guys will try to contact me they wont be able to at this point of time...
so can you suggest me how i can inform them with my alternative no???? rit now my alternative no is 9886267061 but u can only get me in this no after 6.30 pm... i will certainly take a permanent no within tomorrow... but tell me how i make your people know that my no has been changed??????

please help me out with this...

thanking u in advance...

som

Glass · 10-29-09, 11:34 PM

@Priyan

Hi Priyan. Several months back you mentioned Reliance has begun supporting ADSL wifi routers and it will get better shortly. I still face problems of erratic no-ip situation in dynamic IP mode. Is there an estimated timeline when this persistent pain will be completely sorted out?

10-30-09, 03:26 PM

Worst worst worst worst isp and worst customer services.. They even close service request sitting in their offices... Just joke.. Reliance is just a joke.

Quote:

Originally Posted by priyan

dear customers/forum members

we understand that you are facing some issues in using our services and for the same you are starting various threads on forums.

Our request,please write to us in this particular thread with your issues/queries and the details of the same i.e complaint numbers,date of complaint etc.

We will be more then happy to find a solution.

Warm regards,
reliance broadband

prvprv · 10-31-09, 11:39 AM

Quote:

Originally Posted by priyan

Dear Customers/Forum Members

We understand that you are facing some issues in using our services and for the same you are starting various threads on forums.

Our request,please write to us in this particular thread with your issues/queries and the details of the same i.e complaint numbers,date of complaint etc.

We will be more then happy to find a solution.

Warm Regards,
Reliance Broadband

Hi Priyan,

I have put a plan change request on 27th October, with complaint number number 111917734.
I have called them some 20 times but the response is "we will do it as soon as possible".

Plz see if you can do any thing regarding this.

Thank you.

priyan · 11-04-09, 12:50 PM

Hi,

Have forwarded your request,just let me know if the problem is still there.

Warm regards,
Reliance Broadband

prvprv · 11-04-09, 01:42 PM

Quote:

Originally Posted by priyan

Hi,

Have forwarded your request,just let me know if the problem is still there.

Warm regards,
Reliance Broadband

hi priyan,
Thanks. The problem is rectified just now.

Priyan rocks!!

kool_guy716 · 11-04-09, 05:22 PM

helo priyan my area code is 604202...n my friend is using post paid wireline broadband for past 1yr...but when ever i req for post paid BB they said thr is no feasible in u r area ..then how my frd is using postpaid ///i can even give his customer id number..but i think here its not allowed to share any personal details
reply me at koolguy716@gmail.com

09159910334..pls leave a sms ..i will b busy with patients will call u bak ..it will b in silent mode

thx

abhikaushikin · 11-10-09, 04:35 PM

Hi priyan,

I applied for a reliance Broadband (649 combo plan ) on 20 Oct,2009.
My Application form number was-17800012381996
I submitted the application form along with a cheque of 500 rupees. My cheque got cashed but still i have not got the broadband connection.
I got the order acceptance mail from reliance broadband on 27th oct ,I was promised that i will get broadband connection within 7 days but till now no connection for me.
In the mean time i called the agents and customer care but just fake assurances. i am providing all my details below please take proper action as soon as possible as i dont know what to do.

Name- Raj Kumar Gupta
CAF No- 17800012381996
Subscriber ID's-
POTS- 8030209626
DIA-335678676612

11-11-09, 12:51 PM

I have applied for new reliance broadband connection with rental 499/- on 1st Nov 2009. After so many reminders to Executive, Lead and ASM, at last It was installed yesterday(10-Nov-2009). And yesterday night I have opend gmail page start working after 30 min., it was stop working again. I am trying to reach customer care, they unable to help me. This is I found worst situation for this regarding. Can you reach me 9885027759 to extend your on this regarding.

Thanks in advance
Vijay

priyan · 11-17-09, 01:18 PM

@kool_guy
Hi,
Please PM me your exact location and your name and i will see what is the reason behind.

@vijay
Hi,

Please provide me with your subscriber id and fault ticket number will get it checked.

Warm regards,
Reliance Broadband

Glass · 11-17-09, 11:45 PM

Quote:

Originally Posted by Glass

@Priyan

Hi Priyan. Several months back you mentioned Reliance has begun supporting ADSL wifi routers and it will get better shortly. I still face problems of erratic no-ip situation in dynamic IP mode. Is there an estimated timeline when this persistent pain will be completely sorted out?

Hi Priyan, you haven't responded to this one. Hope this is not a too difficult one for the company.

dragunov · 11-20-09, 10:59 AM

I suppose its too difficult for them ? :P

10-28-09, 10:44 AM	#61
be_a_blue Junior Member Join Date: Aug 2008 Location: bangalore Age: 25 Posts: 4 Rep Power: 0	new problems............ continues thank you for your support priyan,meanwhile some more problem came,both from your side and my side..a person called on 24 th october...to give connection,and after delaying for 28 hours he finally came to my place on 25 th evening... but to my surprise he told me that there is no connectivity at my place.now my question is if there is no connectivity then how come your sales boys told me on the first day that there is connections in your adjuscent building (and showed me wires).... i don't understand who is misleading me?????? and now the problem from my side....i have lost my cell yesterday...so if some of your guys will try to contact me they wont be able to at this point of time... so can you suggest me how i can inform them with my alternative no???? rit now my alternative no is 9886267061 but u can only get me in this no after 6.30 pm... i will certainly take a permanent no within tomorrow... but tell me how i make your people know that my no has been changed?????? please help me out with this... thanking u in advance... som

11-04-09, 12:50 PM	#65
priyan Junior Member Join Date: Jul 2009 Posts: 44 Rep Power: 1	@prvprv Hi, Have forwarded your request,just let me know if the problem is still there. Warm regards, Reliance Broadband

11-10-09, 04:35 PM	#68
abhikaushikin Junior Member Join Date: Oct 2008 Location: Bangalore Age: 23 Posts: 17 Rep Power: 2	Need Help(Long delay in Connection) Urgent Hi priyan, I applied for a reliance Broadband (649 combo plan ) on 20 Oct,2009. My Application form number was-17800012381996 I submitted the application form along with a cheque of 500 rupees. My cheque got cashed but still i have not got the broadband connection. I got the order acceptance mail from reliance broadband on 27th oct ,I was promised that i will get broadband connection within 7 days but till now no connection for me. In the mean time i called the agents and customer care but just fake assurances. i am providing all my details below please take proper action as soon as possible as i dont know what to do. Name- Raj Kumar Gupta CAF No- 17800012381996 Subscriber ID's- POTS- 8030209626 DIA-335678676612

11-11-09, 12:51 PM	#69
Unregistered Guest Posts: n/a	Problem with new connection I have applied for new reliance broadband connection with rental 499/- on 1st Nov 2009. After so many reminders to Executive, Lead and ASM, at last It was installed yesterday(10-Nov-2009). And yesterday night I have opend gmail page start working after 30 min., it was stop working again. I am trying to reach customer care, they unable to help me. This is I found worst situation for this regarding. Can you reach me 9885027759 to extend your on this regarding. Thanks in advance Vijay

11-17-09, 01:18 PM	#70
priyan Junior Member Join Date: Jul 2009 Posts: 44 Rep Power: 1	details needed @kool_guy Hi, Please PM me your exact location and your name and i will see what is the reason behind. @vijay Hi, Please provide me with your subscriber id and fault ticket number will get it checked. Warm regards, Reliance Broadband

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May I help you - Reliance wired Broadband

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10-29-09, 11:34 PM	#62
Glass Bronze Member Join Date: May 2009 Location: Hyderabad Posts: 130 Rep Power: 1	@Priyan Hi Priyan. Several months back you mentioned Reliance has begun supporting ADSL wifi routers and it will get better shortly. I still face problems of erratic no-ip situation in dynamic IP mode. Is there an estimated timeline when this persistent pain will be completely sorted out?

11-04-09, 05:22 PM	#67
kool_guy716 Junior Member Join Date: Mar 2008 Posts: 27 Rep Power: 2	helo priyan my area code is 604202...n my friend is using post paid wireline broadband for past 1yr...but when ever i req for post paid BB they said thr is no feasible in u r area ..then how my frd is using postpaid ///i can even give his customer id number..but i think here its not allowed to share any personal details reply me at koolguy716@gmail.com 09159910334..pls leave a sms ..i will b busy with patients will call u bak ..it will b in silent mode thx

11-20-09, 10:59 AM	#72
dragunov Junior Member Join Date: Jun 2009 Location: Navi Mumbai Age: 20 Posts: 18 Rep Power: 1	Lol I suppose its too difficult for them ? :P

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