Hi folks,

This is my first post. I have been using Reliance BB since 1.5 months. It has been superb. But now, since a power outage on last Thursday, the internet as well as the landline (plan = 300 kbps combo (with landline)) has gone down. I cannot see anything on the landline phone screen. The "Internet" light on the modem does not light up as it does usually. I have checked all connections.

This has happened before (on another thursday when there is a power outage). But it automatically got restored by night. Now it's been 4 days since nothing has happened. I have registered 2-3 complaints with them and also called the installation guy. But they haven't responded.

Kindly advise me what to do. Please also provide me with any contacts anyone might have in my area (Wakad, Pune, India)